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How would you rate Perricone MD?
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North Carolina
2 reviews
29 helpful votes
Follow Cynthia X.
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When you buy direct from Perricone MD it is almost impossible to get a refund. The Lifting Serum caused a bad skin reaction on my face. I contacted Perricone from my logged in account, requesting a refund. The reply asked me several questions and wanted an uploaded photo. I did what they asked. They gave me a run around about how they were reporting the problem and never got back to me. Almost any store would refund your money without questions if you had a bad skin reaction. If you want a supplier that stands behind their product, do not buy on this site.

Date of experience: January 21, 2021
Maryland
1 review
7 helpful votes
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Worst Company Ever
November 29, 2021

This is the worst company ever. Purchase their products for my wife's birthday. Shipment finally arrived without any shipping slip and missing product. Contacted them asking them where the missing product was and their reply was oops, we forgot to pack everything. Promised to ship replacement product. Never arrived. Contacted again, oops, we forgot to send it but no worries we are now sold out. Sorry, we will give you a partial refund but that's it. I told them that was unacceptable and they didn't care. Asked for the issue to be escalated up but never heard anything. So, buy at your own risk and hope you never have a problem because if you do they won't do anything.

Date of experience: November 29, 2021
Arizona
2 reviews
3 helpful votes
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No difference
September 7, 2023

I bought 2oz Perricone MD Face Finishing & Firming Moisturizer. Sorry, nothing special and no results to my skin. Feels moisturizing, but no more than other products that are much less expensive.

Date of experience: September 6, 2023
California
1 review
9 helpful votes
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I was never the type to spend over $100 on skin care products but my skin was lacking in luster and just not looking as youthful as I felt it should considering that I am in my early 30's. I decided to do some research to find an all in one anti-aging product and discovered Cold Plasma by Perricone MD. In a word: WOW. It claimed to treat the 10 visible signs of again and did it ever! I LOVE this product - it is worth every cent!

Date of experience: April 16, 2014
California
1 review
1 helpful vote
Follow Emily C.
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Cold Plasma is perhaps the most famous line of Perricone MD. It is universal, suitable for skin with the first signs of aging and mature, serves as a base for all care - it can be used alone or combined with other products, since Cold Plasma is an excellent conductor of cosmetics into the deep layers of the skin.
A special highlight is the Sub-D Neck cream - it noticeably strengthens the contours of the face, smoothes wrinkles on the neck, and makes this area more toned. Probably the most working neck problem I've tried.
Also, I was surprised by the quick reply of girl from custoer service and her recommendations.

Date of experience: February 4, 2021
Ohio
1 review
14 helpful votes
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Buyer Beware!
June 21, 2022

This company is a scam. I ordered in March what I thought was a one time order for $74.50. I kept seeing charges on my account each month. When I contacted their customer service department, I was told that the $74.50 was the first installment and the other two charges were 'installment' payments. After receiving a second shipment, I requested a cancellation. They said I could send the shipment back and would be reimbursed and the account cancelled. Fingers crossed that they will honor that statement. I'll update my review if they do not.

Date of experience: June 21, 2022
Ukraine
1 review
0 helpful votes
Follow Natali G.
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If you want to improve your skin, by making it bright, smooth and healthy, just try products of this swiss brand. My skin has never been so good and that is thanks to the excellent daily care programm. Lots of products of this brand aimed at improving skin with anti age effect. But thanks to the girl from customer service I ordered Perricone MD hypoallergenic cbd sensitive skin therapy cream which also hydrate the skin, make it so bright, despite being for senstitive skin it has firming effect but without skin tightness. Also want to recommend vitamin C brightening serum, guess this product will be suitable for girls with post acne dots.

Date of experience: January 17, 2021
Ukraine
2 reviews
0 helpful votes
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Awesome!
September 7, 2020

I love lots of products of this brand, even my mom has the series of their cosmetics for skin with wrinkles and for deep hydration.
Mine favourite product is Firming Eye Cream. I use this product usually at bed time so it can be absorbed into the skin on my eye lids. More than once this product has taken the redness, puffiness and irritation from my upper and lower eye lids from using too much of the wrong kind of make up. I never want to run out of it, just in case there is a flareup but I no longer use that kind of make up on my eyes!

Date of experience: September 7, 2020
Washington
1 review
16 helpful votes
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The company charged my account twice after it has been inactivated and yesterday sent me notification of upcoming transaction from my bank account.
For two months I'm trying to clarify the situation and get my money back. I contacted their customer service by phone and via email but my issue is still not solved. Perricone MD customer service is absolutely useless and disappointing.

Date of experience: August 1, 2022
Illinois
1 review
13 helpful votes
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The blur product caused me to break out.
November 10, 2021

The product caused me to breakout within24 hours I am a women in my late 50s and have not broken out for decades. I followed the process sending an e mail through the site and photo. The chat option is never available. So much for satisfaction guaranteed. Very disappointed. I loved their lipstick. Still no one responding even weeks later to resolve
Buyer beware!

Date of experience: November 10, 2021

Overview

Perricone MD has a rating of 1.5 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Perricone MD most frequently mention customer service, credit card and cold plasma. Perricone MD ranks 146th among Anti Aging sites.

service
31
value
30
shipping
30
returns
26
quality
28
+22