Phoolwala

Fraudulent website. The order was cancelled, but it has been more than a month and they still have not refunded my money. The order tracker does not show any orders. The phone numbers mentioned on the website do not work. I requested call back multiple times but no one has contacted me yet.

I was able to connect get the number of an employee who said that they will refund me in 3-4 days, but it's been 3 weeks but no refund was made. My number has also been blocked now.

Here I am providing with an Honest review to Phoolwada
After placing an order on online phoolwada failed to deliver the flower gift. I am not surprised.
Initial email saying they delivered the gift, but it was not delivered, and only after my inquire I found out they never delivered the gift. Customer services said they attempt to delivery but there was no such address and provided phone number never work. What an excuse by Thief.

Despite having sender and receiver phone contacts number they never attempted to make a phone call, nor providing me with evidence that they attempted to deliver.

Refusing a refund, is they priority in main list of wording, as per many reviews on other websites.
It is about time for company like you to change dirty Technics and provide honest a very good customers service. I will get my refund, but you will be left with bitter attentions to other

We had ordered a bouquet of flowers to be delivered in Bhopal. Unfortunately the flowers so delivered were stale, wilted poorly arranged and quite a different variety, from what was depicted in the website image.
We contacted Phoolwala customer care, and asked them about it, they denied the allegation outright and implied that we as the customers were lying about the condition of the flowers, and purported to show us some undated CCTV footage about the authenticity of the bouquet. This was an appalling experience for us.
Phoolwala is utterly unreliable and out to make a quick buck by charging clients and not living up to their commitment.
It is recommended to avoid placing an order with them. Other sites as fnp, etc are reliable, offer genuine products and a better customer service.

Order id: PW*******
Date of Order: 29-Aug-23

Order was not delivered and when contacted over the phone they mentioned refund would be initiated in 7 days. No refund received to date.

This is a fraud company.

Request this group to advise how to get the refund.

I ordered and paid for a premium Dutch chocolate cake, and this cashew cake is what they delivered. Totally unlike the photo... They were unwilling to even walk to a local shop, to buy some chocolates, to make it resemble the photo. I understand my delivery was to a local village, but they shouldn't be in this profession if they don't understand customer service and right effort...

Best website I've ever experienced. They actually listen to their customers. The delivery is very fast and on time. And the main thing i like about this site is that they don't disappoint the customer. Love this.

Today, I am sharing my experience. Phoolwala.com is a very good website. I used to this side once my dear one birthday and he was too far and I want to feel him special. I have booked my order and Phoolwala reached at 12AM. I am fully satisfied with Phoolwala.com delivery as well as product.
I will suggest you to all please used phoolwala.com Product quality is awesome and best delivery on time.

Thank you.

Excellent service and on the dot of time delivery. Great communication too. They were in touch with me thru WhatsApp and informed me when the delivery was done. Perfect service. Great flowers. Highly recommended.

Highly disappointed by this business :( :( :( Ordered flowers in vase with lillies, roses and gerbras. Old, stale flowers were delivered without vase, no lillies in arrangement and overall a poorly put together bunch (see attached photos). It was for father's 75th birthday and the reciever was very upset with what was delivered. It was so disappointing that after spending 1.5 hours on the phone (calls and chats) with the company, post delivery discussing the matter and giving them a chance to rectify the mistake and send fresh flowers, no apology or intention to offer a refund/replacement was shown. Such businesses are a scam, do think twice before buying from them! I wasted my money and had to order flowers from another site again.
First photo is what I ordered, second what was delivered.

That's really best platform for online flower decoration process here we get good and fresh flower so highly recommended to everyone to get their service

It is one of the best site for the purpose of decoration related stuff with a lot variety of features available and easily accessible too with low rates

The team is very supportive and helpful. Always ask them in chat for the availability of the flowers in chat or else they will mail you if they don't have any seasonal flowers.

Arrangements are just the same as they're in the pictures, and the roses and flowers are fresh and smell like heaven. Above all this, I ordered a same day delivery and it was achieved.

This is a wonderful website for online order to flowers... many types and many colours flowers are available here... order and decoration your home...

I like their way of decorations and they are professional decorator who decorates any marriage ceremony with God and fresh flowers.

This is the best. They provide superb customer service. They go above and beyond to make every order perfect.

Exceptional service I am very pleased and so is I would highly recommend your website to all my friends.

Wow such a amazing I really liked this site I would recommend that everyone should visit here and get the benefits it's really good.

Beautiful arrangement and design at very reasonable price. Best in customer service by phoolwala. Their service is highly recommended.

The flowers were absolutely gorgeous, deliver the same day, has promised, which was above and beyond

We can easily order from this website. The service of this website is really amazing. I like this, all the product is really amazing. Awesome service

This is one of the best and amazing online site.it is provide great service. I had a great experience. Highly recommend

This is a very important to you and your family.me and my family interested in the site jabber. I like this best sitejabbar.