Y Nobody is sincere about miscarriages. Service sucks.
They do not respond to even messages.
They play games.
As I write a critical comment, they do everything possible to prevent it from coming through.
They alter facts and documents. All of one weekend I had no service till following Tuesday following payment made on the Friday before.
Pin Zoo is a joke. I've called them everyday every minute every hour every second. Then I can automate it reply that says sorry we're closed. Don't use Pin Zoo they are a joke.
Paid for product yesterday, no product. Customer service called this morning, told us 5 mins till product was delivered... Hours later still no product, called customer service back many times still no product. No contact after 6 pm, terrible service. DO NOT USE PINZOO! TERRIBLE SITE!
THERE HOUR OF OPERATION DONT WORK YOU WILL NOT GET THRU. IF YOUR PHONE IS OFF AND YOU NEED TO USE PAYPAL. IT WIL NOT WORK. HOW CAN YOU CALL SOMEONE IF MY PHONE IS OFF. I GAVE THEM MY GIRLS NUMBER THEY ASKED AFEW QUESTIONS AND THEN HUNG UP.
REP WAS SEAN. HE IS REALLY NASTY
I ordered 12 US dollar card to MTN for Afghanistan and 99 cent for online fee but they top up the phone only 7 US dollar when i called the customer service to asked about it.and their respond was we dont know and how much currency rate change to Afghanee no idea and i asked them how much the MTN top up my cell phone no idea it is a scum likely
I ordered PINZOO and the minutes did not apply to the phone as they stated. They took my money and my phone still doesn't have minutes. I called again to have them refund since the minutes would not work. The rep stated that he saw that they applied the minutes and he didn't know why the minutes were not working on the phone. He said after the minutes were applied (even though they never worked) there was nothing they could do to provide a refund. If you want your money stolen and you want to be ripped off, buy at PINZOO. If not, go to a reputable distributor of mobile minutes.
Every time I re-order I have to reset my password and jump through hoops to get it done. Why? It is frustrating, time consuming. It really is not much better than going to the store to buy the minutes.
I ordered a net10 airtime card received an auto message saying my order was approved and my airtime would be added soon. It's 1hr later I still have not received my airtime & no one is answering the phone at pinzoo. I'm going to have to file a dispute with my credit card company.
In the process of canceling my minutes purchased! I ordered minutes and never received them. Called them (Monday approx. 10am) and buisness was closed. Yet the answering service said open from 9-6 mon to fri.
They took 24 hours to activate my phone but sent wrong sim card. No one to talk to on Saturday until noon instead of 9am. Had to talk to several reps had to repeat problem over and over. One rep just quit talking to me, she was still on the line, I could hear other reps talking, I kept asking if she was there but she wouldn't answer, If you think I was being rude or angry I wasn't at all. I was asking for help. So I had to hang up and start all over again! I went to Net10. Then got an email from pinzoo wanting my phone number. I gave it to them 30 times they activated my phone supposedly but didn't have my number. They reminded me that i had already paid $44.00. I e mailed back and requested a refund since they were unable to activate my phone and sent the wrong sim card and left me without my phone for 4 days. I don't know whether they will send it back or not I hope so. We'll see. After reading other reviews on other sites it doesn't look good.
Overview
pinzoo has a rating of 2.9 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. pinzoo ranks 2nd among Phone Card sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members