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Points2Shop

How would you rate Points2Shop?
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GB
3 reviews
27 helpful votes
Follow Janice D.
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Wow, these are dreadful. I've had an email form them telling me i have bonus points. Er. I haven't even signed up! Go away, i will not be joining based upon these reviews. Scammers.

Date of experience: November 25, 2017
Janna D. Points2Shop Rep
over a year old

Hello Janice,

We are extremely sorry to hear that you received an unwanted email. Points2Shop employs a strict policy against sending unsolicited emails. Furthermore, there should be an unsubscribe button within the email you received to prevent future communications being sent to you.

We have also sent you a message on site jabber requesting further information so we may locate your account to ensure you are unsubscribed from all communications and look into why this email was sent to you.

Kind Regards,

New York
1 review
29 helpful votes
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This one might be for you. Be careful of ban happy sites with a "chat" feature or "too good to be true" feel to them. Chances are they will come with a catch and/or not even work in the end. Do not recommend this site due rather questionable business practices and a bizarre point system. Also, they seem to accuse you of things you didn't do and kick you off at the drop of a hat with no warning. Don't waste your time.

Date of experience: January 2, 2016
Janna D. Points2Shop Rep
over a year old

Hello Chris,

We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account to review the ban on your account.

Kind Regards,

GB
1 review
1 helpful vote
Follow Roarry B.
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Ok..
April 11, 2015

I have tried a few of these type of websites apps etc, and found points2shop to be one of the best for earning rewards. The only things stopping me from giving a 5 is that certain rewards are never restocked, I have been waiting over 6 months for the £15 iTunes giftcards to be restocked. When I contacted customer services about it (around 4 months ago) I was told they would look into it and reorder them within a week... It never happened... Also the awful customer service I have received from them time after time sometimes even receiving no response at all :( I am currently waiting for a response to a ticket I sent over 2 months ago that keeps being passed around to different staff members none of which have replied.

Date of experience: April 11, 2015
California
2 reviews
11 helpful votes
Follow Janvi S.
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Not good at all
January 17, 2017

When the time for my payment they stop my payment saying why r you watching same video. If watching same video is not allowed why do they did not tell this thing or prevent me to watch by a warning at first place so i won't have to spend time watching favorite videos again and again. However at the time of payment they told this thing and snatched my hard earned gift cards. I hate this site now and will never return. They got their money by my working but did not give me reward.

Date of experience: January 17, 2017
Janna D. Points2Shop Rep
over a year old

Hello Janvi,

While it's okay to complete some of the offers multiple times (any offers that allow it), we need to make sure that members aren't always just completing the same offer over and over again. Our terms and conditions do explain the prohibition of completing offers more than once. Additionally, we reserve the right to suspend the member’s account, resulting in forfeiture of all earnings for fraudulent behaviour such as completing the same offer multiple times. We are aware many of our users have been experiencing blocks related to inappropriate completion of video’s. We have taken steps to address this issue and have removed some of the walls commonly associated with these blocks.

In cases such as yours our support administrators will offer users a second chance. The money that is deducted from your account is not kept by Point2shop, it is returned to clients as we cannot expect for them to pay for invalid views on their videos. I hope that you will consider returning in the future, if you are still experiencing account issues then our support team will be happy to help you.

Kind Regards,

Alabama
1 review
17 helpful votes
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Huge scam
March 19, 2014

Huge scam. Every time you get enough points to redeem they put a hold on your account and you have to submit a 'support ticket' and wait 3-5 days to 'verify your identity'. The moderators were 0 help, told me not to expect anything for free.

Date of experience: March 19, 2014
New York
1 review
11 helpful votes
Follow donna c.
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Points2shop is a scam site stay away, they blocked my account when I tried to cash out,
Best to go to more reputable sites... these people who run points2shop are scum sucking bottom feeders and will not pay you when you finally can cash out! Not worth the effort

Date of experience: October 28, 2014
Missouri
1 review
4 helpful votes
Follow Link -.
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Wish i could rate it lower.
But yea, try to even an opinion as "this site didn't work for me" erasing and censoring and hiding it away.

Then after all fails you get that systematic lifeless message, from what was likely a bott.

Much better off doing it through Aeria =;/

Date of experience: August 12, 2012
TW
1 review
12 helpful votes
Follow Dong Y.
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$#*!you banned!
August 8, 2017

Compared to the others who were banned before redooming, I joined them yesterday, installed their app, and so far only get 4 points, then be banned today for no reason!
I even have not done any surveys.
On other hand, maybe I should feel lucky.

Date of experience: August 8, 2017
Janna D. Points2Shop Rep
over a year old

Hello Dong Y,

Our system and/or admin team blocks users when an infraction of our terms and conditions have been detected. Did you send a support ticket to resolve these issues? The majority of account blocks are resolvable and as long as you have not broken any of our terms and conditions you will be fine. Even if you have, we understand mistakes happen and can give second chances.

If you are having trouble contacting our support team via support ticket then please email me at support@points2shop.com and I will do my best to assist you. Please include “Site Jabber” in the title and a copy of this review.

Kind Regards,

Florida
1 review
10 helpful votes
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Only hit a star so I could get to the review
If -stars was an option I'd chose it. Never benefited from any of their promises but did what was required for a while before I realized they were scamming me

Date of experience: December 31, 2014
North Carolina
13 reviews
88 helpful votes
Follow Matthew T.
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I joined this site just to see what it was all about then come to find out it is more of a scam than anything. After 1 week and numerous surveys later my account gets closed because i logged onto it while at school to show some college buddies. Didn't use the school computer but my own laptop this must have been illegal to use my own computer in my own way but anyway. Don't go on this site it is nothing but a scam and if you do go on it use caution as you never know what reason they'll give to stiff you out of you time.

Date of experience: April 9, 2010

Overview

Points2Shop has a rating of 2.2 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Points2Shop most frequently mention and multiple accounts. Points2Shop ranks 38th among Points Shopping sites.

service
15
value
12
shipping
12
returns
13
quality
15