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Points2Shop

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GB
1 review
10 helpful votes
Follow Philippa S.
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Ive been a member for over a year i dont go on the site very often but have cashed out 2 £5 amazon vouchers. They then send surveys and on 2 occassions i have been blocked from accessing them i got them unlocked to then find my account blocked surprise surprise im not far off being due another payment they are now trying to say i have violated the terms and conditions by having multiple accounts and i need to verify my identity with the us address i signed up with unfortunately i have never signed up with a us address as i am from the uk then i am expected to provide photo id and a bill with my address and prove im over 18 they are trying to say i accessed my account from another location far away from my ip address ive asked them to provide me with the emails and details of all of these so called multiple accounts i have but ive had no reply on that one will not be bothering no more with that site

Date of experience: June 2, 2016
Janna D. Points2Shop Rep
over a year old

Hello Philippa,

We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account to review the ban on your account.

Kind Regards,

California
1 review
1 helpful vote
Follow gabee c.
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Points2shop is a great website. This website is not a scam! It's actually real! I have gotten so many awesome items on this website. All you have to do is fill out some easy surveys, and then they'll reward you! You should try it out!(:

Date of experience: September 16, 2012
California
1 review
8 helpful votes
Follow Zaliah W.
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I have been a member with this company since 2015 I wasn't as devoted to making money with it then as I am now, so I never got to the point where I cashed out recently... I spent an entire day making $16.88 on the website and something told me to try to cash out before making any more money because I was going to try to make it up to $50 by the end of that night. So I go to cash out to my PayPal and wake up the next morning to fill out more surveys, But Not only was my request for my payment reversed, they blocked my account and ask me to send in a picture of my identification and a piece of mail with my name and address. That's easy, I can do that all day, but why would you guys asked me to verify after I request a payment. Why not make someone go through that before they invest their hard time into filling out those surveys, everyone isnt so comfortable with providing or just putting there personal business on mediocre websites like survey sites. I wouldn't have signed up if I had know that they'd ask for such information... I have joined many survey sites and I have never been asked for such personal information and I've made over $5,000 with them, so this is just ridiculous. Save your time and energy, there are better websites out there.

Date of experience: April 26, 2019
Ohio
1 review
12 helpful votes
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Scam Within A Scam
November 10, 2014

What I'm finding really interesting is that the majority of positive posts on this thread sound suspiciously similar "The Best Site Ever" "Points2shop Is Amazing" as examples. Either an astonishing number of our commenters use exactly the same syntax, or this is Point2shop posting false reviews to boost their Star Rating. Go ahead and read the reviews and make your own decision but I'm convinced this is a pathetic attempt to use a legitimate complaint as an opportunity for some free advertising.

Point2shop will take your time, steal your cash earnings and make false accusations against you. Use at your own risk.

Date of experience: November 10, 2014
Ohio
1 review
2 helpful votes
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Points2shop is great
January 20, 2014

Points2shop is great. Its the best site ever. Its easy and fun to use, get points and use those points to purchase items, all kinds of items electronics, makeup, movies, dvd's and so on. Great site and so addictive.

Date of experience: January 20, 2014
Illinois
2 reviews
20 helpful votes
Follow Jorge Z.
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Kicked me out AFTER I spent countless hours doing offers, claimed it was because I "signed up for multiple accounts". Uh, no, I didn't do that. Wasted so much time and lost my entire investment of dozens of dollars due to a couple of clicks by some unreasonable moderator. STAY AWAY!

Date of experience: October 14, 2014
Connecticut
2 reviews
9 helpful votes
Follow Eric W.
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I have earned about $94 on this site and I have to say that my time spent making that was absolutely miserable the entire time I was doing the surveys and tasks. The surveys are long, boring, unfair, a waste of time, and a waste of an effort. They take about 20-60 mins to complete and you want to shoot yourself in the head if you do one that is an hour. The worst part of this is that you are not guaranteed to qualify for each survey, you have to fill out demographics and see if they match with the survey, but the surveys do not scan your demographics before you take them (which is complete bull $#*!), so you have to wait to go to the page that has the demographic question and if you are 1% or 99% done with the survey you can be DQ'ed at any time for any reason even ones that are not apparent. So you can be 60 mins into a survey and they can ask you a question at the very end if you don't match what they are looking for BAM, congrats bro you just wasted an hour of my life with no compensation whatsoever. In my experience, you gain less than $1.00 an hour. It's just completely a waste of your time, it's not a scam but god damn is it hard to make a messly 0.50 cents.

Date of experience: August 16, 2017
Janna D. Points2Shop Rep
over a year old

Hello Eric,

I am sorry to read about your frustrating survey completion experiences. Unfortunately, we do not have control over the amount our clients are willing to pay for surveys, the topic of the surveys or the length of time it takes to complete them. We merely facilitate completion of these surveys by directing users such as yourself to the surveys. So, a client will create their survey, let us know the payment and we then forward users on to complete these surveys.

I understand that disqualification is extremely frustrating and we do our best to match users with the surveys they are most likely complete. One of the ways we do this is by asking users to fill out detailed demographic profilers, this enables to us to narrow down the surveys shown to you. For example, if you state in your profilers that you do not play video games you will not receive surveys about your video game behaviours. Additionally, we present users with the surveys they are most likely to qualify for as opposed to the highest paid.

Disqualification once you are within a survey is definitely annoying, especially when it is at the end as you have described. This tends to be when the demographic profilers have been placed at the end of the survey instead of at the start. As I previously mentioned this is something we have no control over. However, our system automatically detects when late disqualification occurs and de-prioritises these surveys. We usually have about 2000 surveys running at any point and the majority of these surveys are only active for a few hours to a few days. This means that we all too often find out about surveys which are not set up correctly after our users have these bad experiences. When surveys like this are identified then we will no longer allow users to go into the survey.

Unfortunately, unless a survey has been completed then we cannot pay you as we have not been paid ourselves. Whilst compensating disqualified users sounds reasonable, it is not financially feasible. However, I can reassure you that any data collected from disqualified users is discarded. This is because the market research clients we work with follow the regulations and standards set by ESOMAR. If you are interested in learning more about the regulations and standards that they follow then you can read more on ESOMAR’s website.

One of the ways you can improve your earnings from surveys is by installing our Chrome Extension. We pay a 20% bonus on internal surveys completed if the chrome extension is installed. This enables us to identify any issues that arise within a survey and improve the survey experience for users such as yourself.

I hope that this information helps you to understand the processes that affect survey payments and qualification. I hope that you will consider coming back in the future.

Kind Regards,

GB
1 review
0 helpful votes
Follow Zach C.
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P2S is the greatest site that I've ever joined. Always have contests running and always have members helping others that need answers. Also the games they have are really fun and you can challenge others for points. I absolutely recommend this site.

Date of experience: January 19, 2013
Arizona
1 review
3 helpful votes
Follow jayden s.
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I love points2shop they are great I love the surveys there a lot of fun and you can earn prizes with your points or you can get cash its awesome :D i redeemed pop rocks and I received them today This website works and I highly recommend it to anyone who want to earn some free prizes! XD

Now it's your turn to come and earn some great prizes http://www.points2shop.com?ref=jackmaster10

Date of experience: June 7, 2014
California
1 review
6 helpful votes
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Pissed
November 15, 2015

On top of being accused of FRAUD. I spent countless days doing surveys to get my Children Games ordered it and they stopped the order now my kids dont get the Games. If anybody wants points I will give them away seriously I am done with that Site.

Date of experience: November 15, 2015
Janna D. Points2Shop Rep
over a year old

Hello,

We are sorry to hear that your experience, unfortunately when fraud is detected an account is blocked. We have contacted you requesting further information so we may locate your account to review the ban on your account.

Kind Regards,

Overview

Points2Shop has a rating of 2.2 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Points2Shop most frequently mention and multiple accounts. Points2Shop ranks 38th among Points Shopping sites.

service
15
value
12
shipping
12
returns
13
quality
15