DONT WASTE YOUR TIME OR MONEY
Ive been on this site a few months as a paying member. The site suspended my account sending me emails to send them a copy of my passport and drivers licesnse.
I try to contact them to ask why and I get the same email again. I finally blocked my credit card and refuse to send my personal information. DONT LET THEN TRY TO SCAM YOU.
These people continue to charge my card every month and I have been asking them to stop but they do not answer and do not stop.
Bad Site to do business with.
I was diagnosed with HSV 3 years ago. It is extremely difficult to find a date if others know my situation. But now, this herpes dating app makes things happen.
These people scammed me out of my money and two accounts. They're holding on to my information and my pictures and no one is emailing me back for days. THEIR IGNORING MY MANY EMAILS! DONT DO IT PEOPLE!
Sorry for the inconvenience. Please contact us at support@positivesingles.com with your username on PS. We will get your problem resolved.
Please check your junk folder and add our email address support@positivesingles.com to your contact list to ensure that our emails will not go to your junk folder. Thanks.
Positive Singles is the biggest dating site scam I have ever seeing. I wish some one would investigate. The adm sends you empty winks from people who left the site years ago. I replied to a few of them to see what happened. They were never read. I even received winks from people who thanked me for viweing their profiles when in fact, I had never viwed their profiles. WHAT THEY ARE DOING IS NOT LEGAL FOR THEY ARE SUPPOSED TO ABIDE BY THE LEGALITY BEHIND ONLINE BUSINESSES.
Living with herpes for years, I joined PS last year. It's a herpes dating community to find support, I like their forum function, and I awaly share my comments with my herpes friends there.
And now they suspended me and I can't even try to open up a new account cuz I want to pay for it they won't even call me to resolve the issue so I can get back on and try to find somebody for me
Positive Singles provides the best refund policy in the online dating field. Users can contact PositiveSingles customer service at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or email us at support@PositiveSingles.com. Usually, we deal with your requests within one business day.
This is one of the best website I've used in a long time. Quality is really good, and it is easy to use. Highly recommended!
Ghost website, no one seem to be there, except to those that run it, making money on people diseases. Appalling not to mention expensive.
I wanted to get back into the dating world post diagnosis and thought this was the best site due to multiple recommendations through a Google search. Might be due to the fact that they have an affiliate program, ugh.
I was browsing for some days and even got a few matches. I never pay for dating sites so I was fine with waiting for a premium user to message me. The problem is after completing my profile with my personal experience, the next day it said my account was suspended. The site and their email after contacting them said due to suspicious activity.
But I literally put real photos while most people had no photos or faceless photos yet somehow I was the problem? The only thing could be not replying to messages from people I wasn't interested in. People way outside of the perimeters I set for my search like age was set to 35 max and I got people 60 years old messaging me. Of course I'm not going to reply.
Anyway the reason for the review, truly is because they asked for drivers license or passport verification in order to lift the account suspension. I found that incredibly odd for a site that was pretty much for people wanting to be anonymous. We don't even use our first name just a username and a postal code. In the email they refer to me as member so support doesn't even know my name!
So what is ID going to do exactly when nothing on my ID would verify who I am based on my profile. Besides the photo but literally everyone's government issued photo ID looks nothing like their social media picture.
So I had to do a proper customer review search and here I found other people talking about being scammed and asked for ID. Very suspicious. Wouldn't recommend.
Thanks for your feedback. We are very sorry that your account has been suspended. Please contact support@positivesingles.com and we will get your problem resolved. To ensure all PS members’ security, we have to verify users' accounts that have suspicious activities. Although we will absolutely keep your ID confidential, if you are still concerned about privacy, you can opt for another 2 verification methods. Take a photo of yourself holding a sign-up with today's date, username, email address, and the name of the website. You can also call (416)628-1072 to verify the number you've registered your account with.
Overview
PositiveSingles has a rating of 1.8 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PositiveSingles most frequently mention customer service, fake profiles and next day. PositiveSingles ranks 623rd among Dating sites.
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- Thornhill West, ON, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback. You can cancel the auto renewal anytime. For cancellation, please go to "Membership Settings" after login or by contacting customer service at support@positivesingles.com and we will deal with it right away.