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Pottery Barn

How would you rate Pottery Barn?
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Pennsylvania
3 reviews
15 helpful votes
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Never a problem
May 10, 2015

Great service! Purchased outdoor furniture set. Delivered and set up!

Date of experience: May 10, 2015
New York
3 reviews
8 helpful votes
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These guys are terrific. I have bought several pieces of furniture and accessories from them.

Date of experience: May 18, 2011
Arizona
5 reviews
1 helpful vote
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Great!
December 31, 2015

Pretty and high quality products. Friendly staff! Fast Shipping!

Date of experience: December 30, 2015
California
19 reviews
18 helpful votes
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Best customer service, quality merchandise they truly care about customers!

Date of experience: July 20, 2015
Missouri
40 reviews
64 helpful votes
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I found the best gift at an incredibly low price for a wedding.

Date of experience: January 31, 2016
Germany
3 reviews
9 helpful votes
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It is my favorite.
August 4, 2015

This store is my favorite. They have truly best customer services.

Date of experience: August 4, 2015
Texas
13 reviews
3 helpful votes
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Quality Control
February 18, 2016

Meticulous care in making each bowl the same but different color

Date of experience: February 18, 2016
KR
2 reviews
0 helpful votes
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Lovely and worth trying for any buyer. I have tried it once

Date of experience: February 10, 2015
Virginia
2 reviews
3 helpful votes
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Stylish
April 5, 2016

My home looks incredibly with this furniture. Admire your store!

Date of experience: April 5, 2016
Missouri
2 reviews
438 helpful votes
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It's a wonderful site offering so many choices for home decor.

Date of experience: October 31, 2014
Florida
20 reviews
6 helpful votes
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Love shopping at Pottery Barn. Enormous election of home and garden items.

Date of experience: May 21, 2016
Tennessee
1 review
0 helpful votes
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Muy mal
April 14, 2023

La verdad estoy muy decepcionado con esta compañía desde julio 2022 hice una orden completa para mi nueva casa que iba a estar lista en en 2023 hice mi orden como siete meses para que estuvieran listos cuando me entregaron la casa ya casi vamos llegando el año y todavía no recibo mis cosas me han llegado de dos en dos algunas cosas incompletas sin tornillos mi cama sin base algunas de las camas de mis niños sin colchones la verdad si me siento muy decepcionado con esta compañía deberían de ponerse más al tanto con sus órdenes he ido como unas cinco veces a la compañía para poder hablar con ellos y me dicen que todo está muy bien que todo va a proceso la primera vez que hubiese sido un error de la que hizo la orden pero aún todavía no recibo mi orden completa y ya llevamos casi un año yo le digo a la gente que cheque mucho cuando vayan hacer sus compras la verdad fue muy mucho dinero lo que invertí mal momento que me han hecho pasar

Date of experience: April 14, 2023

Overview

Pottery Barn has a rating of 1.3 stars from 576 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pottery Barn most frequently mention customer service, delivery date and credit card. Pottery Barn ranks 847th among Home Decor sites.

service
258
value
218
shipping
230
returns
194
quality
193
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