Order #*****Purchase 3-12-2022.
Fulfilled Apr 06 USPS #**********************
I ordered two different types of Mala( both blue), first the: NATURAL AQUAMARINE LOTUS MALA BRACELET/NECKLACE(perfect blue),
The second one: COMFORTING CARESS BLUE CHALCEDONY MALA, was blue in the picture( first picture attached). When I received it it was a gray color(second picture attached). I need blue, no use for gray.
When I try to communicate with sales or the PranaHeart, the email comes back as not deliverable. I try directly from the website. No email, or phone number. No contact if you have a problem. You are stuck with the wrong product. I don't have a problem with the error, but I have a problem with what happens afterward.
Product SKU Price Quantity Total
Natural Aquamarine Lotus Mala Bracelet/Necklace
Fulfilled Apr 06 USPS #**********************
RY2058
$ 19.98
2 $ 39.96
Comforting Caress Blue Chalcedony Mala
Fulfilled Apr 06 USPS #**********************
RY2889
$ 24.99
1 $ 24.99
Subtotal $ 58.46
Discount: SPIN-8JSTK46 -$ 6.49
Shipping (Free Shipping over $50) $ 0.00
Total $ 58.46 USD
do not trust purchases from the PranaHeart
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