Premier Motorcycle TransportReviews 83

Great Guys to work with. Helped me make my decision. Very professional. Only Issue that I had was that the pickup from the seller was delayed three days. The pickup guys called and gave a time frame to pickup the bike but missed that window and did not call to assure the sell that they would be there. I talked with my representative with Premier and within a hors or so The bike was picked up and on its way. Want to thank Premier for great service. The bike was delivered a week ahead of schedule. My hats off to Premier... Great job guys...

Communication was horrible. Told me it was being picked up the 14th, didn't happen. Then no one picked up the phone, was on hold for 30 minutes. Finally got an email that basically said oops we will be there the 17th. Then your tracking system, is wrong, and told me my bike was someplace it wasn't. Then I get a call and I'm told, we have your bike when do you want us to deliver it. I say Wednesday, they acknowledge that. Then on Tuesday I get another call, saying, we have your bike we will deliver it in a half hour. I will not only never use your service again, but I will tell everyone I know, not to use your service. Thank God, my bike was in one piece.

Decent job with pick up and delivery. Somewhat unprofessional for pick up and loading motorcycle, but otherwise pretty satisfied with the company that Premier Motorcycle Transport hired for this job. Was not satisfied though with the communication on Premier Motorcycle Transport's part when it came to letting me know the date and time for pick up. Their site worked well and so did their 'track your package' link, but I would have appreciated more communication over the phone, as they did not readily pick up or return voice mails that I left for them during normal business hours.