Prep Sportswear has a rating of 4.5 stars from 13,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service and timely manner. Prep Sportswear ranks 1st among Sportswear sites.
I LOVE Prep Sportwear. I tried to purchase sportswear from my son's college sports team. The selection was very limited. I found Prep Sportwear online. Great clothing options, apparel, sizes and designs. I support my son at all his games wearing Prep Sportswear and all the other parents ask where I get it! I always share your website! Thank you for your awesome products and speedy service too!
Great experience. I was able to customize a few items that I was unable to find anywhere else. (This was an overall great experience, but I would appreciate the option to purchase larger sizes than 3x or 4x in the future if needed).
Embroidery is really good. Shirt placement on women's item wasn't done right so was replaced, still not wearable. Buying another article (big sweatshirt) to see if better. Good customer service experience.
Seniors (I am one!) are reminded to go slowly and read carefully. There are many options but I was able to find an excellent product at a great price with a minimum of effort. Just be persistent and patient and you will be fine. The feedback during and after is a wonderful feature. Thanks, and looking forward to sporting the college colors at her first game this spring!
Great experience in my first order. I wish I would have selected the unstructured low profile hats the first time to save me this extra money spent. But the order was very quick to arrive and look forward to showing them off at the ball parks.
Great selection of merchandise on your website to choose from. I found the exact hats I was looking for to wear to my grandkids high school baseball games. There is not many styles of shirts and hats to choose from around our town. I'm sure there will be a lot of people asking me where I got my hats from when I get them and it will probably result in future orders for your company. Thanks again
John Causey
The sizes run small…really small on two of the three products I got.
Also, it is difficult to constant this company to ask simple questions…you must have an "order": number…well, how about when I don't have one? I finally got through, but I didn't even know I did…terrible interface for contact.
Love the ability to personalize your products. I have grandkids in sports and it is awesome to support them and show my spirit in personalized gear. Plus, these have been fantastic gifts for our family! I appreciate the prompt turnaround
I ordered on 1/15/25, paid $9.99 for shipping because I needed the item for my daughter's school spirit week on 1/21/25. The order didn't arrive until 1/24/25. I ended up buying a more expensive school hoodie locally.
When I inquired about returning the items, this was Ashley's canned response:
"Per our policy we do not accept returns or exchanges for items that were completed to order, shipped and delivered. Feel free to reach out if you have any more questions or concerns. Have a great rest of your day." (I really hate the 'have a great rest of your day' patronizing...).
Bottom line? Shipping takes a long time and customer service is less than friendly/accommodating. Order somewhere else.
I was very excited to get my order. I ordered a football shirt for part of his Christmas gift. I was e en able to put his number on it. I had to look it up in our high school yearbook. Which was a Tasker as I had to locate them. This year we are going to our 50 class reunion and this will be a hit.
The website was fine and the overall experience was good enough that I would use again. I would have to say the overall quality (ok) was barely on par with the pricing (a little bit high comparatively) and hence the reason for my overall rating of average
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.