“After submitting our request for a quote, we decided to add an additional chair to our order. I called the outlet and was quickly connected to a very knowledgeable Sales Rep. Ryan amended our order and took time to describe...” read more
I should have listened to the other complaints about AdoramaPix. They are the worst online service I have ever used. Literally, dead last. Order place, payed to have the order processed and shipped for the following Monday. Monday comes and I check the status... says "Processing" so I email them to say the order is already late and I HAVE TO have it by the upcoming Sunday. They respond it is almost done, shipping that day and will have it prior to Sunday (see below).
Quote from AdoramPix Email to me on Monday:
"This is currently being finalized today and should ship, you will receive it prior to Sunday's date."
Today is Sunday, no photos, and status is still "Processing". I leave today for 3 months... $500 wasted.
Bad enough that they are over a week late on delivery but much much worse that Support flat out lied about the order. These people are not to be trusted with your photos or money.
I tried this website based on a friend's recommendation about its paper quality. Not easy to use. I thought features were lacking (could not easily resize a px) but from talking to customer service, the features are available. They are just difficult to figure out and remember. It's too bad that their website isn't user-friendlly.
I'm a professional photographer and rely on adoramapix.com for most of my printing needs. This past month, I had deadlines for a couple of photo albums, one of them due within a week. Since adoramapix.com was going to be closed for the one week due to Easter, I had to use another alternate company for one album, though I had to $30 for rush shipping. I ordered my other two albums from adoramapix.com. I was shocked that the albums that I ordered from adoramapix.com (despite being closed for a week) arrived earlier through standard shipping than the one I paid $30/extra for rush shipping! The album I paid extra money for did not arrive on time (Thanks for nothing, snapfish.com). I will never use another company again. From now on, all my business goes to adoramapix.com.
Used twice and was pretty happy except difficult to navigate site. The result of their job satisfied me and the second order was much easier and better than 1st one. Thank you!
Thank you Jan for your review! We appreciate it and thank you for choosing us as your lab partner. - Libby
I'm a photographer. The first company that I ever used was Picaboo. The quality was above acceptable, but productions not meeting deadlines left something to be desired. After a few books, I found very quickly that I preferred the seamless lay flat option on all my books. The clean more professional feel to the thicker paper on the 12x12 book by far exceed any other options. So after a few lay flat books and some problems with orders again not meeting production deadlines and shipping, I tried Adoramapix. I've know of the for prints but not books. I received my first book which was a duplicate to a book already printed at Picaboo. The first was a gift. I was extremely happy with the quality. The book construction was just better. The surface of the cover had a more polished professional feel. The print quality looked the same as did the thickness of paper, but the photo paper's finish set them apart from one another. More importantly, I have not had to call to find out why an order is days past production time, creating shipping deadline issues.
I can't say enough about my experience with Adoramapix.
Beyond book construction and deadline differences, price wise the cost of the lay flat book is $40 less at Adoramapix. I've never paid full price for a Picaboo book but having to hunt down a half price coupon vs the regular price is more worth my while. Plus I can also use one of there coupons to make things even cheaper.
This company provides what I believe is the best books from all the options available. I have colleagues that use the others but I haven't been impressed as much as with Adorama.
I've made 18 different photo books using the old AdoramaPix site, most the maximum number of pages with around 600 pictures and text narratives of trips we have taken. I really love the quality of their books, BUT, a while back they changed the software used on their site, migrating away from an Adobe base, and I haven't made a book since the one I started before the change that was transferred over to the new software, although I've tried to continue editing it so I can print it, I just get too frustrated after a short time and give up. The new system seems to save every move you make as you make it, so when I type a text box the display is about 8 to 10 characters behind my fingers which almost makes it impossible to think/type. Then, when I go to adjust the position of a picture or text box, I grab it and move my curser and about 4 to 6 seconds later the picture/text box jumps to a new position, which is likely 1/10 inch or so from where I want it. Click grab it and move slightly and wait 4 to 6 seconds for the box to shift, but a little too far... repeat. I've gone on other sites and none are as easy and powerful (from design perspective) as the old AdoramaPix, and I can tell by pictures that the books won't be as nice (too thin pages), but after resting a few months to relax from the frustration and then making another try, I'm done with them. I'll settle for a book of lesser quality over spending many hundreds of hours waiting for things to jump to where I want them.
I ordered an album from AdoramaPix. Album arrived on time and in great quality. I was very satisfied
Thank you so much for this Review RG. We appreciate it and we will always work hard to make sure your products are perfect and you are satisfied. - Libby
Answer: This company is very legit. I dealt with them a couple of times and had an amazing experience all times
Printique has a rating of 3.2 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Printique ranks 7th among Wedding Invitations sites.
“After submitting our request for a quote, we decided to add an additional chair to our order. I called the outlet and was quickly connected to a very knowledgeable Sales Rep. Ryan amended our order and took time to describe...” read more
Ryan - This is Libby from AdoramaPix. What is your order number please? Please email me at libby@adoramapix.com. We can send it to you wherever you may be. I apologize for this and would like to investigate further. - Libby