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ResumeCoach

How would you rate ResumeCoach?
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Washington
1 review
15 helpful votes
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Bad service
July 25, 2020

They charge you out of the blue after you do the free trial. Don't trust this site... Very unhappy with their service.

Date of experience: July 25, 2020
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Florida
1 review
0 helpful votes
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Excellent experience
March 24, 2023

Good experience. The customer service person was polite and knew what she was doing & was able to answer all my questions.

Date of experience: March 24, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Leroy!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Italy
1 review
0 helpful votes
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Great looking resume and helpful suggestions
June 10, 2022

I'm very impressed with the end results. I noticed a significant change in the number of calls I was getting from HR.

Date of experience: June 10, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Harsh!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Rwanda
1 review
0 helpful votes
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Appreciation.
August 10, 2023

This is so accurate and professional. I enjoyed working with you!
This is actually my first time to rate anything (including myself)!

Date of experience: August 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Daniel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Mississippi
1 review
0 helpful votes
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False advertised and said it was free and ended paying $2.50; thus the 4 star review because overall great and easy help.

Date of experience: November 14, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Silvia,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Zoe

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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Its a great help to us all.
May 7, 2024

Its the best 👌 in all aspects and im qiaitng for all the details will be given i hope this finds it well

Date of experience: April 24, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Angelo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Creative Flair
April 5, 2024

I wanted my creative side to shine, and the template I used had just the right flair without going overboard.

Date of experience: April 5, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Trevor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Awesome easy
July 24, 2024

Awesome easy - the AI component was amazing - highly recommend

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Andrew,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Iraq
1 review
0 helpful votes
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Great app best thing ever since sliced bread I swear on the holy bible

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Mark,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Nice. Was good
July 24, 2024

It was fast, so I'm satisfied. Thank you very much and good luck

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Kamila,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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WILL NOT
February 10, 2024

Im completely disgusted that even after I paid to download my resume Im not even able to edit it without paying for another service. I WILL NOT be using this service again.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Emma!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Sleek and Professional
April 14, 2024

Found a template that made my resume look sleek and professional. The clean layout really made my skills stand out

Date of experience: April 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tomas,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Great Fast easy
April 25, 2024

Easy to use the suggestion with the AI generated pre-selections makes it fast and professional to create a resume

Date of experience: April 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Cathy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Meticulous for Minimal
May 12, 2024

The attention to detail in these templates is something else. And all for such a reasonable price! Really impressed!

Date of experience: May 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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I couldn't be happier with the results!
July 15, 2022

I couldn't be happier with the results! I thnk this is the BEST cv I've hadd! I had some troubles in the making but I was helped out fast by the CS agent via chat Cindy

Date of experience: July 15, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Angel!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Delaware
1 review
0 helpful votes
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Would like to have been able to remove the excess space between bullet points.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Johnie,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Louisiana
1 review
0 helpful votes
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Easy
April 22, 2024

Plug and go! Basically put your detailed info and this application was so easy to compose your unique resume

Date of experience: April 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Angela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Spain
1 review
0 helpful votes
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Why did you charge me $45
June 23, 2024

Why did I wake up to a $45 charge to my bank account you pieces or road kill. Refund me

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Nathan,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Anne

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Need to make amendments and can't reopen the file. How do you reopen the file?

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hey Anthony!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Clara

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Facing issue
July 21, 2024

My resume is out of A4 paper. Resume should be 2 pages and it is coming on very large paper size.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Mansoor,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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