They charge you out of the blue after you do the free trial. Don't trust this site... Very unhappy with their service.
Good experience. The customer service person was polite and knew what she was doing & was able to answer all my questions.
Hi Leroy!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I'm very impressed with the end results. I noticed a significant change in the number of calls I was getting from HR.
Hello Harsh!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
This is so accurate and professional. I enjoyed working with you!
This is actually my first time to rate anything (including myself)!
Hello Daniel,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards,
ResumeCoach.com Team
False advertised and said it was free and ended paying $2.50; thus the 4 star review because overall great and easy help.
Hello Silvia,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Zoe
ResumeCoach.com Team
Its the best 👌 in all aspects and im qiaitng for all the details will be given i hope this finds it well
Hello Angelo,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
I wanted my creative side to shine, and the template I used had just the right flair without going overboard.
Hello Trevor,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Awesome easy - the AI component was amazing - highly recommend
Hello Andrew,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
Great app best thing ever since sliced bread I swear on the holy bible
Hello Mark,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
It was fast, so I'm satisfied. Thank you very much and good luck
Hello Kamila,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
Im completely disgusted that even after I paid to download my resume Im not even able to edit it without paying for another service. I WILL NOT be using this service again.
Hi Emma!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Carol
ResumeCoach.com Team
Found a template that made my resume look sleek and professional. The clean layout really made my skills stand out
Hello Tomas,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Easy to use the suggestion with the AI generated pre-selections makes it fast and professional to create a resume
Hello Cathy,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
The attention to detail in these templates is something else. And all for such a reasonable price! Really impressed!
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
I couldn't be happier with the results! I thnk this is the BEST cv I've hadd! I had some troubles in the making but I was helped out fast by the CS agent via chat Cindy
Angel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Would like to have been able to remove the excess space between bullet points.
Hello Johnie,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Lizzie.
ResumeCoach Team
Plug and go! Basically put your detailed info and this application was so easy to compose your unique resume
Hello Angela,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Why did I wake up to a $45 charge to my bank account you pieces or road kill. Refund me
Dear Nathan,
We are sorry to hear that you had a negative experience with our service.
From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.
In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com
Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.
Thank you for considering our request and we hope to hear from you soon.
Sincerely, Anne
ResumeCoach.com Team
Need to make amendments and can't reopen the file. How do you reopen the file?
Hey Anthony!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Clara
ResumeCoach.com Team
My resume is out of A4 paper. Resume should be 2 pages and it is coming on very large paper size.
Hello Mansoor,
We appreciate you sharing your experience.
Rest assured that we are working hard to improve our platform to make it even better.
We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.
If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.
We hope you decide to choose us again in the future.
Sincerely, Leyre
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Hello!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach