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ResumeCoach has a rating of 4.5 stars from 10,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
The resume builder provides a user-friendly and efficient platform to create professional resumes. Its intuitive interface makes it easy to customize templates, and the step-by-step guidance helps users highlight their skills and experience effectively. The suggestions for wording and formatting are especially helpful for those looking to create a polished, impactful resume. However, additional industry-specific templates or more advanced customization options could further enhance the tool. Overall, it's a great resource for job seekers at any stage of their career.
Used site to try out and cancelled it the same day. They charged me 4 months before I realized it. After they could see I never used the site they gave me one month charge back, but I never authorized even one month of charges. There site actually was horrible. I thought it was a simple template at best. I got more out of doing it myself and used chatgpt myself. Certainly don't need there service and they scammed be by charging and waiting for customers to realized it and call them in time. I'm still owed 3 x 29.95 = 89.85 in charges that I did not authorize. SCAM Alert. Erroneous charges!
The software was so efficient and user friendly. It has AI assisted writing and suggestions, a plethora of styles to choose from and fast customer service response! 5 stars!
They were greta honestly, it so happy and thrilled with my experience!
New job hunt after a decade!
Date of experience: November 21, 2024
It was alright. I need a new resume fast. I need a new job as the one I have changed the dynamics of my role to customer service inbound calls. That's not my vision for my career.
Trying this out.
Date of experience: December 9, 2024
Hello Erica,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
I'm really disappointed, I finished writing my resume in June and you continued to charge me every month... it's on the border of fraud, I'm asking for a refund for July, August, September and October.
By mistake...
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Hello Tzuriel,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Sara
ResumeCoach.com Team
It was really easy to do and i appreciate that however when I clicked on the link it said that it would be free and it was not so that is misleading but the fee was not unreasonable
It seemed simple and straightforward
Date of experience: December 6, 2024
Hi Joyita!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Taylor
ResumeCoach.com Team
Happily working with you guys and putting all my trust in you to secure me a job for my living, knowing fully well that RESUMECOACH is well equipped for this purpose, the fact that you keep in touch time and again is a reassurance that my application is in the the right hands. While waiting hopefully for a better tomorrow.
Because they are the experts in the field
Date of experience: December 12, 2024
Hello Lema,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
I just discovered that once you register on this website, it automatically enrolls you in a subscription that renews on its own. If you are unaware that you have a subscription, this website will automatically charge you every month, which is very inconvenient and troubling
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2024
Hi Chih!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Lily
ResumeCoach.com Team
It was easy and fast to make but I expected it to be free as that how its listed online. Like free to make and and download. Would still recommend this website.
Date of experience: December 4, 2024
Hi Andrea!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Natti
ResumeCoach.com Team
I enjoyed the progressive process of filling in a resume, and the variety of templates available are wonderful. Looking forward to putting my resume to work with future applications!
Fair pricing and available templates to choose.
Date of experience: November 30, 2024
Hello Mike,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
It looks like one long page instead of a normal one or even optional 2 page resume. In addition, the space from the end of the employment description to the heading of the next employer all range.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2024
Hello Garrett,
We are grateful for your valuable feedback.
We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.
To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Thank you for your understanding and we look forward to hearing back from you soon.
Sincerely, Sara
ResumeCoach.com Team
I needed a professional looking resume quickly and there were many to choose from. The interface was pretty friendly and there were many different styles to choose from. I would suggest this as a tool for those who would like to update their CV.
Date of experience: November 4, 2024
Hello Lisa,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Kiara
ResumeCoach.com Team
This was amazing. It was very easy to put in my information and have a great designed resume in a very short time. Feeling more confident in sharing this resume.
Date of experience: November 28, 2024
Hello Chandler,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
This was very helpful for what I needed to revise. I will be using this again for future revision and for doing another CV for a different position! Thank you!
Date of experience: November 26, 2024
Hello Marc,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
Great experience, thank for providing the tools needed to complete a great resume. So that I become more successful.
First one that came up on internet
Date of experience: December 15, 2024
Hello Christina,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
All i can say is that ResumeCoach is the best site for anyone who wants a completed and professional looking resume.
After searching online and tried similar sites,i realised ResumeCoach was the ideal site to cover my need of creating.a professional completed Resume.
Date of experience: December 26, 2024
Thank you for your help.
It was great experience using your website and tools facilitating creating my resume
Date of experience: December 18, 2024
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lily
ResumeCoach.com Team
The service here was beyond helpful! I would encourage anyone who is looking for a job to start here first with he/she resume.
Date of experience: December 12, 2024
Hello Katrena,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
I would add control of bullets when describing skills for example
Also saving in word format would be very useful
Date of experience: December 13, 2024
Hello Nina,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
The website was good and helpful with many advantages over other websites although it had messed up my previous resume and i had to start from scratch.
I found it inconvinient to be hit with a pay wall in order to get the resume that i spent valued time working on without any previous mention of a payment.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 29, 2024
Hello Marwan,
Thank you for taking the time to review our service.
First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.
If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.
Sincerely, Sara
ResumeCoach.com Team
At that price, service and what you can do is excellent.
But one thing I can ask is that edit option in result or the output PDF viewing window.
Easy to create, many templates and AI support
Date of experience: December 24, 2024
Hello Hiroshige,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
The platform was super user-friendly and there was a wide selection of CV templates to choose from.Very nice!
It appeared first on my Google search.
Date of experience: December 16, 2024
Hello Georgios,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
You should tell folks it isn't free from the beginning! I don't mind paying but I don't like that you weren't up front about it. Almost exited out and did it myself just out of spite.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2024
Hello Emily,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Sara
ResumeCoach.com Team
The fact that I wasnt able to download it as a Word document and that U couldn't move the text to go from right to left (since it's in Hebrew), made me a bit unsatisfied. Overall, the other things were very well.
Date of experience: October 28, 2024
Hey!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Sara
ResumeCoach.com Team
I noticed an unauthorized charge of $28.98 on my account. Could you please check this for me and provide more information regarding the charge? I would appreciate your prompt assistance in resolving this issue
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Hello Dahee,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Sara
ResumeCoach.com Team
I enjoyed using resume coach and the template selections offered. However it has been three days and I am still waiting for my resume to be reviewed for formatting
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
Hello Natasha,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Leyre
ResumeCoach.com Team
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.
That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.
ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.
Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.
Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!
Dear customer,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Leyre
ResumeCoach.com Team