On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
User friendly, easy to create from scratch with the use of the AI helper for suggestions.
Hello Todd,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Put my resume into a template in an easier manner. As long as it is viewed digitally as a PDF it looks great. Printing it "fits to size" of standard paper and it hard to read. Not good for printing physical copies
Hello Andrew,
We are grateful for your valuable feedback.
Rest assured that we are working hard to improve our platform to make it even better.
We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.
To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Thank you for your understanding and we look forward to hearing back from you soon.
Sincerely, Lola
ResumeCoach.com Team
You said you had it 48 hours, but been 4-5 days. How do I get back? When I selected template I had no idea I'd have to wait.
Hello Thomas,
We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.
Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.
We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.
Thank you for your patience and understanding. We hope to hear from you soon.
Sincerely, Lola
ResumeCoach.com Team
Took less than half an hour to create a very respectable CV. Would have loved to have an option to change the relative sizes of the test boxes. The way it is - in many of the templates the page is half empty.
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
I dislike resumes. This Resume Coach made it extremely simple and easy.
Hello Natasha,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Good hdfhkdshfjslkajl;fjalkjklfjsklafjlkfhggjkhkjskjhjh
Hello Bailey,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Editing needs much improvement as does the screen needs to be full not partial disappointed unable to edit unless I am on the site this is unfavorable when doing multiple companies for mailing
Hi Kyndall
We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Lola
ResumeCoach.com Team
Good, good, good, good, good, good, good, good, good, good, good
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
It's always a smooth experience to write your CV and customize it as you please!
Hello Kalisa,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
It was a fantastic experience to have Resumecoach assist with designing my CV! I was surely amazed by the experience!
Great Service, hopefully the cost for a basic subscription doesn't increase any further
Hello,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
I appreciated that I could transfer data of old CV without having to type from scratch. I enjoyed the template options and appreciated the AI contribution to get the wording just right!
Hello Paola,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
Great product and very helpful in revising my resume. I would highly recommend.
Hello Timothy,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
Easy to use. The selection of Templates was ok. I liked the ability to use AI assistance, although I chose not to. I would have liked the ability to move some of the boxes a little to optimize the space usage. Once it was filled and I tried to print it, Troubles began.
It gave an option to select Print to PDF. I guess I needed to tell it to do multiple pages. I must have missed that because I could not get it to move what should be 3 pages onto 3 pages. Instead it kept shrinking the text to put on on one page. Also, I thought I was on a free site so I was a bit disappointed when the payment screen came up. The templates were all good and again, very easy to use but tough to print or make changes. Ended up going back to PowerPoint and liked my results.
Hello Kristi!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Cami
ResumeCoach.com Team
Great program, easy to use. I thought I was on a free site so I was a bit disappointed when the payment screen came up. The templates were all good and again, very easy to use.
This service was really good. I recommended this company is the BEST
Hello Christela,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
Will change small things for better edits Dates, order of paragraphs and more All of the rest are helpful and well planned
Hey Tamar!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Lily
ResumeCoach.com Team
Quick and high-level service introduced by your side. I will recommend you to my colleagues and workmates.
Hello Ibrahim,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
It's good thing to help people who want help to update there CV it's really nice one thanks you for this
Hello!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Lily
ResumeCoach.com Team
Good tool for all students and affordable for all person that want ec
Hello Leung,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
I was vry pleased by the service and help that was given out to me thanks so much
Hello Darrion,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lily
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Dear Rachel,
Thank you for reaching out to us regarding your account.
We are sorry to hear that you would like to cancel your account.
To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.
Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.
Best regards, Lola
ResumeCoach.com Team