ResumeCoach

Overview

ResumeCoach has a rating of 4.4 stars from 11,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
353
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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Switzerland
1 review
0 helpful votes
Follow Mariella I.
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Thought it was free but after creating my resume they charged me.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hi Mariella!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

West Virginia
1 review
0 helpful votes
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Great website very easy to use and helped me create a resume.

Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Preston,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Stephanie Z.
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Very helpful in building a good professional resume. Lots of helpful tips!

Date of experience: August 14, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow Poe E.
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Thank you for your work
August 24, 2024
Updated review

Thank you for your work. I really appreciate for saving my time

Date of experience: August 14, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Poe,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team


Thank a lot for saving my time while creating my cover...
August 24, 2024
Previous review

Thank a lot for saving my time while creating my cover letter.

Date of experience: August 14, 2024
California
1 review
0 helpful votes
Follow Mariah M.
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I was very skeptical at first, but now im so happyand have had no problems creating my resume. I really hope i get the job.!

Date of experience: July 16, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Mariah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Virginia
1 review
1 helpful vote
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There was no indicator that the final product would cost me money until AFTER I had put 30 minutes or more into it. That's not very open or honest. Felt like a "gotcha." Just a simple indicator when someone starts of what it will cost would be much more honest.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kevin,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

Zambia
1 review
0 helpful votes
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My experience with ResumeCoach
May 7, 2024

I found ResumeCoach to be easy to use, taking me step by step in creating a good Resume. The cover letter templates are also well designed such that i do not have to struggle to find the appropriate words.

Date of experience: April 25, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Cortney Z.
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Don't advertise your product as free to desperate young job seekers who were never taught how to make a resume. Don't get me wrong, you have a good product, just scummy advertising practices and gotcha tactics.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Cortney,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Carol

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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So easy
August 16, 2024

I absolutely love my resume thank you for helping me up my job search and skill set

Date of experience: August 6, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Brooklin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Turkey
1 review
0 helpful votes
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ResumeCoach, a lovely experience refunding my money
September 26, 2022

I cancelled my subscription and apparently due to some technicality my cancellation didn't get through and I got charged. But after contacting customer service, they were more than understanding and helped me to get a refund of my 29$. Honestly, it was short, smooth and a lovely experience without any hassle. Nathalie was more than helpful and patient in solving the problem.
Totally recommend them, plus their ready templates are lovely to use.

Date of experience: September 26, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Monalisa!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach