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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Mexico
1 review
0 helpful votes
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Friendly use.
February 8, 2024

There's a lot of information with IA, helping create a better detailed background.

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Juan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
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Easy to use resume template
February 8, 2024

Super convenient and easy to use. The AI auto fill makes for a ver user friendly experience

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Isaac,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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Very helpful
February 8, 2024

Very helpful and practical, particularly after 15 year of not updating my resume.

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ellen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Canada
1 review
0 helpful votes
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You guys should include that you can't receive the resume without paying

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ziquan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Quick, easy, and professional resume built just for me!

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Marcus,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Don't do it!
February 27, 2024

Used website, got my resume, paid what I thought was a one time fee and done. THEN two weeks later, I got an unauthorized reoccurring charge for $30 without my approval!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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I was under the impression the resume builder is free. Although, once I attempt to download it, I am prompted to pay. The only reason you are getting my money is because of how much time I have spent on it.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kareem,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

El Salvador
1 review
0 helpful votes
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It was a pretty nice tool!
February 8, 2024

Good job, Sir! Thank you for making easier the elaboration of my resume.

Date of experience: February 8, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ignacio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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This was super easy to do and helpful in a pinch!
February 7, 2024

This was super easy to do and helpful in a pinch! Highly recommend. I love that it structured it for you too!

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Eden,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Argentina
1 review
0 helpful votes
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Such a wonderful experience!
February 7, 2024

The application it's very friendly and easy to use, and saves a lot of time by following a step by step guide that helps to get you resume done in a few minutes.

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Régulo,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

California
1 review
0 helpful votes
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So streamlined!
February 7, 2024

Creating a beautiful easy to read resume with ResumeCoach was a breeze! Which is exactly what I was looking for. Creating a resume can be a daunting task by your self. I love this helper.

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jennifer,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Didn't see anything about the fee for using this template. Template was easy but fees weren't explained.

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ella,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

California
1 review
0 helpful votes
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Marketed the resume as free which is a lie
February 27, 2024

Marketed the resume as free which is a lie. Very sneaky behavior

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Mindy,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lola

ResumeCoach.com Team

Malaysia
1 review
0 helpful votes
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Good
February 7, 2024

Good experience to build my own CV and thank you so much

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easier than I thought
February 7, 2024

I was able to download my existing resume, update style and experience really easy

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rickey,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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I still pay and i domt know why you guys scam me
February 27, 2024

Bad! I pay money each month and it is not clear where I can desubscribe!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Stan,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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User friendly and easy to use.
February 7, 2024

I was able to complete a full resume in less than 15 minutes, very simple and easy to use.

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Annalicia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Hungary
1 review
0 helpful votes
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Easy to handle
February 7, 2024

It was easy to fill our the different parts and after I found a few mistakes, I could correct it again and download the new versions.

Date of experience: February 7, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Paul,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Very user friendly
February 6, 2024

Easy step by step process I'm completing my resume..

Date of experience: February 6, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Louis,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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This is advertised on google as a free service to create a CV document. However, to access the document once created is a monthly fee. I am very disappointed. I would have liked the option to pay for a 1x use.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Lisa!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!