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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,708
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,385)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user inathin1
South Africa
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Not much i can say but you are helpful to people like me

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards

ResumeCoach.com Team

Thumbnail of user adrianc422
Germany
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Very good easy to write with some interesting templates

Date of experience: February 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adrian!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user khawjan
Hong Kong
1 review
0 helpful votes
  • Send Message
May 5th, 2023
Verified purchase

Date of experience: May 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user avivl1
Israel
1 review
0 helpful votes
  • Send Message
January 26th, 2023
Verified purchase

Lacks flexibility, would like to play around with existing designs but cant

Date of experience: January 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Aviv!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user maryj3356
Iraq
1 review
0 helpful votes
  • Send Message
May 5th, 2023
Verified purchase

Date of experience: May 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mary,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user muwakag
South Africa
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

I like every piece of information found about this resume

Date of experience: May 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Muwaka,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user haneena16
Kuwait
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Its was easy the website helped me to write my resume

Reason I chose this business:

Its google suggestion

Date of experience: March 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Haneen,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user evanso18
Qatar
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

Impressed by how quick the software is on creating a resume. It took me only 10 minutes

Reason I chose this business:

I tried it out and i love the experience.

Date of experience: September 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello EVANS,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nathanielg110
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 28th, 2022
Verified purchase

Doesn't say anything about payment till after you create. The link that brought me here said free resume maker. False advertisement.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathaniel,

We love reading comments from our customers, even more so those who tell us how we can improve (our goal).

Don't forget to contact our Customer Service Team so they can escalate your query. You can contact them through the following link:
https://www.resumecoach.com/contact/

Thank you again,

-ResumeCoach

Thumbnail of user jrgt2
Germany
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Over 20 years management experience. Consulting to It companies

Date of experience: August 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jörg,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user josephs3671
New Jersey
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

The procedure went off without a hitch and was very simple.

Reason I chose this business:

No particular reason I just needed something to recreate my resume

Date of experience: August 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user basels6
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Everything is good, but Need to provide more templates.

Date of experience: August 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Basel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user kathleenk1479
Kenya
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

The ease of use in creating and organizing a resume was amazing

Date of experience: January 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Kathleen!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user sompornw
Thailand
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

I contacted to cancel my premium account. Which has been coordinated and helped very well.

Date of experience: June 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user evelynf395
Germany
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

Unfair. It is not clear that one has to pay in any case.

Date of experience: June 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Evelyn,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user sauravs21
Germany
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Just want to know its a one time payment or Every 14 days it will deduct 0.95 Euros

Date of experience: February 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Saurav!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user mirip7
Israel
1 review
0 helpful votes
  • Send Message
March 29th, 2023
Verified purchase

Please cancel the payment. Thank you it was great.

Date of experience: March 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Miri,

Thank you for taking the time to leave us a review! We're thrilled to announce that we were able to resolve the issue successfully.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 4 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards,

The Resumecoach Team

Thumbnail of user netrab1
Croatia
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Nicest thing about this game I like to play with my friend and his friends

Service

Date of experience: September 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user rohanv19
Germany
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

It was good, wide variety of resume templates were available to choose from

Date of experience: February 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rohan!

Thank you for trusting Resume Coach to update your resume, I'm sure that opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, it is very useful to detect what improvements we can make as soon as possible. You, the users, are fundamental in this process.

If you need to contact us in the future, you can do it here: https://www.resumecoach.com/contact/

We hope to see you again in our tool,

Best regards

-ResumeCoach

Thumbnail of user annak1450
Finland
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Lots cleaning,packing,picking,driving,collecting,washing.

Date of experience: August 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user mohammads215
Hungary
1 review
1 helpful vote
  • Send Message
July 4th, 2022
Verified purchase

You must announce at first that we have to pay for just downloading your CV!
After 1 hour spent on making a resume, I was faced with paying screen!

Date of experience: June 4, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammad,

Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.

However, if you want a more comprehensive service, you can upgrade your plan for a small fee.

If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.

Thank you very much for your time.

-ResumeCoach

Thumbnail of user suntharanm
Malaysia
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

I'm a diploma holder and I've 7 month experience in customer service inbound at lotus's Malaysia

Reason I chose this business:

Looking for a job

Date of experience: August 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user florians77
France
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

Great website, easy use and nice looking! Thank you!

Date of experience: August 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Florian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user daliaf17
PS
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

Great customer care thank you so much for helping me

Date of experience: June 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dalia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user rayp426
Montenegro
1 review
0 helpful votes
  • Send Message
February 5th, 2023
Verified purchase

Date of experience: February 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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