ResumeCoach

Overview

ResumeCoach has a rating of 4.4 stars from 11,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
353
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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Sri Lanka
1 review
5 helpful votes
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Debit card fraud
October 8, 2020

I was quite interested in their services when I first created my resume, and the 14 day unlimited plan was onlycost less than 5$. After the two week period I was billed $30! When I had first made my initial payment, they did not provide any transparent detail that they would bill me such a high cost after the 14-day trial.
Don't use this app

Date of experience: October 8, 2020
Kansas
1 review
0 helpful votes
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I do not want a full subscription, and all I wanted was ONE resume, so I canceled my subscription, and instead of giving me the full 14 days of access so I could edit an arrangement mistake. So I now have to pay all over again, just to download one stupid edit. Thanks a lot

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Danielle,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Erin

ResumeCoach.com Team

California
1 review
0 helpful votes
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Lifesaver!
February 26, 2023

I needed a new resume but I'm so busy with my current job that I could never find the time to think about that I wanted to put in my resume. So glad this website has so many examples and tips! Definitely made the process easier and faster. Thanks Lucy for showing me this!

Date of experience: February 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Lamar!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Kazakhstan
1 review
0 helpful votes
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BLESS YOU NATHALIE
June 20, 2022

So basically I subscribed for a basic membership and forgot to unsubscribe so that it doesn't charge me 30 dollars. But it eventually charged 30 dollars which is a lot for me as a poor student from middle Asia. So then Nathalie from resume coach helped me and immediately approved the refund and I hope I will get the money back.

But besides I love resume coach its very useful and handy to use and has many tools for cv building. Love it amazing wonderful!

Date of experience: June 20, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Kamila!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Illinois
1 review
0 helpful votes
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Great but spell check did not register
May 1, 2024

Overall, the layout was great and easy to use, but it was not until after I downloaded the resume that I noticed that there were missing spelling errors. That was a bit offputting because had I sent it out, I would not have gotten the job.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Melissa,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

California
1 review
0 helpful votes
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I recommend this app because the variety of templates of different models. Also, it's really a time-saver, as it has several options that you can choose to be added in your cv without having to write it manually. I will use it again in the future, for sure. I want also to talk about the Costumer Service team. They will connect with you via chat. My experience is that this was fast. I have the pleasure to talk with a nice man called Andrew, that solved my problem kindly.

Date of experience: July 13, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Irvin!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Texas
1 review
0 helpful votes
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Perfect
September 12, 2024

Help a lot of and an easy to do idea how to complete the resume, thank you.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Montenegro
2 reviews
0 helpful votes
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The process is very straightforward, the templates are beautiful and the pricing model is great.

Date of experience: September 11, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Kirill,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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Awesome experience
August 11, 2024

Helping make a cv for my career implications
Anyone can create a website very quickly and easily

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Mohammed,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Great Place to Start after 25 years
June 2, 2024

I have been in the same job for 25 years, and I needed to redo my resume for possible career changes. This helped me to get started without too much anxiety.

Date of experience: May 23, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team