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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I LOVE IT! THE CUSTOMER SERVICE TEAM IS AMAZING I TALKED TO A GUY CALLED ANDRE AND WAS SO NICE! NOW I HAVE AN AMAZING CV ;)) RECOMMENDED
Hello Kevin!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
The templates are great. Very user friendly. Customer service is prompt.
Hello Nicole!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
I started using the trail version to create my resume, but it was not flexible at all. For example I wanted to add icons in my personal information (e-mail, phone, linkedIn...) but I was not able to. Furthermore, I was not even able to change the title of the section, so I was forced to use whatever title that was given there.
Also, when you have a "link" section in your personal information section, you are expecting the link you provide there to be clickable, right? It was not.
Overall I ended up using google docs CV creator which gave me way more options for free.
All that said, your customer support works absolutely amazing! It was extremely fast and helpful.
Hello Amir,
Thank you for your feedback. We appreciate it very much.
We are sorry, however, that your experience using Resume Coach was not as expected; we are working hard to make sure that you, the users, are satisfied.
We take note of all the details you provided and hope to see you again soon on our platform.
In any case, if you need it, you can contact our support team by clicking on this link: https://www.resumecoach.com/contact/
Kind regards,
-ResumeCoach
I used this site because I needed my curriculum updated. I found pretty templates and the process was very easy. The result looks very professional. I think I will repeat in the future if I need to because the support via chat gave me some confident. The agent was Cindy :)
Deann!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Incredible support via chat (Andrew I think was the man). I just wanted to say that I really loved the final result ;)
Hello Hazel!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
The way they suggest job duties but prefer more info
Hi!
Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.
We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!
Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/
Warm regards from the entire Resume Coach team,
-ResumeCoach
It's fast and efficient for getting a resume accomplished fast.
Hey David!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
I had an issue with the cv but stephan was there he helped me a lot.
Hello!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephan we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I talked to a guy called Andrew who supported me through all the process. I have to say that because of him, I will repeat in the future probably using the site, NICE SUPPORT TEAM!
Collen!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Truly loved this site! Genuinely fast and kind support people. I was attended by a nice woman called Cindy, greetings from this review :)
Roland!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I had a very quick and helping response from the support team that solved my problem.
Hello Metehan!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Leaving this review to appretiate cindy's help. Also, very intuitive website for making your first cv :)
Felicia!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Really good service for making good quality resumes for yourself. Easy to use and looks good. Also, the support helps instantly. I really suggest this service if you think of using it.
Hello!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Misleading to say its a free resume builder and then make me pay
Hello,
We are sorry that we did not live up to your expectations. We inform you that we have taken note of the incident to try to prevent it from happening again in the future.
On the other hand, we would like you to contact our Customer Service Team through the following link in order to provide you with the best possible solution to your problem:
https://www.resumecoach.com/contact/
Once again, thank you for your time and sorry for the inconvenience.
-ResumeCoach
Hi Chad!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
Got my cv in minutes! That was fast! Thanks to cindy from the support team for the help, she was really really nice!
Angy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Faboulous website! Recommended for sure, REAL TIME SAVER! Also, don't worry if you face any issue, their CS team is AMAZING (andrew you saved me)
Steve!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Paperwork usually it's not my fav but I'm glad I found resumecoach! It made it easy easy... also andrewww from cs helped meee
Leo!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Super nice costumer service guy (Andrew?). He helped me super fast so now I have my cv downloaded and ready to use :)
Hello Glory!
Thank you for sharing your experience with us! We will forward your comment to Andrew, we assure you that will be as happy as we are to receive this type of review.
Greetings from the team!
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach