Resume Go

They offered me two different resumes to choose from when I only paid for one, so basically got a free add-on which is great. In general I found nothing bad worth mentioning. They took longer than I would have expected, but besides that theres no other negatives that come to mind.

I appreciate my writer doing a fantastic job with my resume and Linked-In profile. 2022 hasn't been my year but hopefully this will turn things around - at least in terms of my career that is... fingers crossed!

I am not a business owner just an individual looking for a new job. I ordered my resume from this company in June of 2021 and have yet to receive a finished product. Despite repeated attempts to contact customer service, customer service told me they would assign me a new writer. I attempted to reach out to them again and was ignored. This was a complete waste of time and money.

I paid for the full service, thank you letter and cover letter. They said if there were issues or any changes I wanted they would be there to take care of it. Turns out not so much. The Resume was worse then my current. Was so generic it was obvious that the writer hadn't written anything but simply cut and paste items from my current resume into a cover letter and resume he gives everyone. So much he actually forgot to cut an paste part of my information and left the last persons. Realistically Word has a free program built in that can do this. For 600 dollars this should be tailored to me. Save your money.

I went into this with high expectations seeing how I originally found them from a WSJ article I came across.

They ended up being very helpful, and delivered a resume that I am extremely happy about so just wanted to leave a review after receiving an email from them. 5/5 for sure

Best service I've ever used... I've tried other companies before to write my resume, but this one is definitely the best yet.

I will say, understand that it takes time for the whole process to finish - around 1 week.

I had a really pleasant time talking with my writer about the ins and outs of my resume and what should be done to improve it. I don't like how their customer support is hard to reach by phone, but besides that, everything else was really solid and I have no real other complaints.

Special thanks to Katherine for working with me throughout this whole process and answering all the questions I had in regards to my resume and LinkedIn.

The resume and cover letter they wrote me was definitely a huge step up from what I had before. I know different writers have different writing abilities, so I can only really speak about the writer I was given - but she truly did a great job with the resume I sent her in the intake form. I was a little worried at first cause she responded outside the 24 hour window - but afterwards everything was smooth sailing and she provided a lot of other advice for me in regards to my job search.

Bought their executive package seeing how I've worked in managerial positions for the past the decade. Ultimately I think they did a very good job with all my documents, though the thank you letter was slightly a little too generic. I was given the chance to get as many revisions as I wanted and my writer was very cooperative in working with me and going over what can be done to better the job docs we've been working with.

Great company, fantastic job with my resume. The one little thing I didn't like about it was that I am only allowed revisions for 14 days... but I can't tell if my resume is any good until I applied using the resume, which can take longer than that 2 week period.

Was debating between 3 resume companies that I stumbled across online... I think I ended up making the right choice. The resume they wrote me looks well put together and I'm excited about the potential prospects it would bring.

Really good service! I was recommended to them by a friend who got her resume written by them as well. We had different writers assigned to us, and both seemed very solid and did a great job with our resumes.

I would be comfortable recommending them to others

Thanks!

This company lives up to their reputation. Their research was covered in a Business Insider article so I thought they would be a good company to pick out of the resume services I found on Google. They did not disappoint and did a stellar job with my order.

Resume services I've tried in the past have been pretty hit or miss. Was worried this experience might be as poor as my last but fortunately enough, resumego ended up being one of the good ones (thank god). I found that my writer was very helpful and explained a lot of his decision making process during our second call and my new resume in general looks way better than my old one.

ResumeGo's resume scanner is definitely the best one I've come across online. It mimics ATS's which from my research, are used a lot by employers, so this has helped me learn a lot about whether my own resume is compatible with their algorithms.

I also ran across Jobscan's resume scanner and they were both super useful... I highly recommend people looking for jobs to see if their resumes can perform well when faced against applicant trackers by testing their resume on sites like the 2 I've come across.

I've tried 2 other companies before finding ResumeGo. For both times, the resumes they produced were very poorly written and lacked the professionalism and quality that this service ended up bringing. For other people looking to find a resume company, it's so important to do your research to make sure you find someone credible.

I am very glad I went with this service! - They are definitely a top tier resume company based on my individual experience with them. My writer, Haley, did an excellent job with my job documents and pointed out the mistakes to my old resume that I never realized were there.

While I found significant improvement with my resume, I don't think their LinkedIn and cover letter services were that good. The LinkedIn uses a lot of info from the resume and doesn't add any neew element. The cover letter service is okay, but again - nothing special - something I would likely have been able to write myself.

While the initial draft of my resume by Lana at ResumeGo was well-written, it was not what I was going for. I sent several job descriptions of the types of positions I am applying for as requested, but it appears that was ignored as this was not incorporated in the resume. The revision process was not collaborative at all, and while I hoped to receive some guidance, she simply changed a few words here and there exactly as I suggested (even though I asked for her feedback). You are given 14 days and unlimited revisions, but when your writer is MIA for 7 of those days, it makes it difficult. Not to mention, I also paid for a cover letter and LinkedIn profile, and the cover letter is useless and the LinkedIn is an exact copy and paste of the resume. No one at the company seemed to care about my concerns as they are clearly only focused on quantity and profit. Back at square one with my resume.

After a few back and forth emails with my writer and a promise of a rough draft, I've never heard back from the company. I made multiple attempts at messaging my resume writer and the company, and I've never received a reply or even a rough draft of a resume. I am currently having to dispute the charge with my credit card company. Awful.

I was really disappointed with my experience. It took a week after paying and filling out the survey to get a response, the site says three days. It was a 20 minute phone discussion where I spent most of the time explaining key words in my field and what they mean. The two page resume that I provided was pretty much just rehashed into one page and took out all of the what I would consider meat. Completely deleted all of my patents, professional associations, and medical devices that have been approved by the FDA. It consisted of job history and keywords. The job history the writer didn't even pay attention too. I have 15 or so years of experience, but my resume only has the last 11. I explained that to the writer and got back a cover letter that says I only have 11 years of experience. The LinkedIn profile writing was a copy and paste of my cover letter, which was a rehash of my previous job experience verbatim. After 1 month, we are 0/25 on responses. Maybe worth 100$ to rewrite your existing resume into a new style, but nothing was based on any relevant articles I could find on resume writing.

After reading the reviews and trying to enhance my resume for a career growth opportunity I decided to try them. After all, their page boasts of a money back guarantee. I got my resume from them and was completely disappointed. My current role was written in the past tense. They cleaved up duties in past roles to where I didn't even know what it meant. The lumped together duties that did not belong together. The job description I sent them, the one I was going to apply for, meant nothing, as there was no attempt to highlight my relevant skills.

I submitted a refund request letting them know I was not willing to move forward due to the first impression being horrible. I was not going to spend more time telling them how to write a resume and paying rhem to do it. The resume I sent for updating was better than what I received.

After two emails they confirmed I could get a refund, but it would only be half of what was paid. I looked at their website and they offer the "money back guarantee, no questions asked" in multiple places. It is too bad they are not upfront or add an asterisk next to that letting consumers know that it is only 100% refunded if you cancel before getting any draft. After that apparently it is only 50% money back. I believe this is a deceptive practice and will send my issue to the CFPB as well.

Was not worth the time and money for the attempted update towards a professional resume. If you have no resume or this may be your first one, go elsewhere, spend less, and get satisfaction. Resumego overpromised and under delivered.

I submitted a my complete (and I'm now realizing better resume than I would get from ResumeGo) in hopes of making it better. I also included some additional info to help the resume writer understand my current job. My first "draft" that was sent was incredibly disappointing. It was simply a rewording of ONLY my professional summary section with some adjectives added in. This draft did not include any other section beyond my professional summary…the work experience section had nothing filled in…
Based on this "draft", I had no confidence to continue with my writer.

When I reached out to ResumeGo for a refund, they refused to acknowledge or review this draft that was submitted: " To avoid any case-by-case arbitrary decision making we generally just follow our refund policy without making any exceptions. Our writers have different approaches when it comes to creating the rough draft depending on the specific situation of the client they are working with. Sometimes the initial resume is a very preliminary, rough draft that is meant to be worked on much more while in other cases, the initial resume is more refined and closer resembles the final resume the client will be using."

My response was: "I understand your refund policy is in place to avoid arbitrary decision making. However, has anyone actually reviewed the resume I submitted and the "first draft" that was given to me? To reiterate, this draft is my own words rearranged with adjectives added in. Though we are avoiding arbitrary decision making, this whole experience seems to be arbitrary. As a professional resume writing service, you should have guidelines in place for what a first draft should consist of both for your writers and customers. This lack of structure allows a resume writer to write a bare minimum draft of ONLY the professional summary and be paid $180 whether the customer decides to proceed or not. I have now spent $180 on a draft of less than 25% of my actual resume... The lack of definition of a first draft truly takes advantage of customers. The fact that you can support a first draft that does not include 75% of my resume including the actual experience section is concerning and takes advantage of your customers."

Very disappointing experience.