- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
REVOLVE has a rating of 3.7 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with REVOLVE most frequently mention customer service, fast delivery, and great experience. REVOLVE ranks 41st among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
34,058 reviews
Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.
I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it) After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time
I received the shoes
Have not worn the shoes not sure if comfortable
Thank you
I love their clothes and shoes and fast delivery options
My husband spend many thousands of & with Revolve / gifts for me.
The last order was an insult how the shipment arrived. Oder; Black silk women's Tuxedo $ about $ 550.00
Arrived all crumbled up in a plastic bag. It took a Taylor 4 hours to press it out at my expense.
Super fast shipping! Everything I ordered was $#*! expecred. Loved everuthing! Will be ordering again
For the Dibs products. But then I found so much more!
Great fast shipping just was not happy with product
Top selection of clothing with great sales. Inventory is often replenished. Amazing customer service.
Delivery is always efficient and timely. Excellent return policy and procedures. Revolve is the Best!
Always has the latest fashions!
I have been a customer of Revolve for years. I recently returned an order, and UPS tracking confirmed the return was delivered back to Revolve (and SIGNED for), and somehow Revolve is claiming the package was lost, will not give me my refund and has told me to dispute the order transactions with my credit card company. I'm actually gobsmacked at how horrible of a "resolution" this is, I feel like they've stolen money right out of my wallet. I have completely lost trust in the company and will never purchase anything from them or their sister companies again. If you are someone that makes online returns, be warned.
Not only was it easy to navigate through the website to purchase, but the shipment got to my house the very next day!
I don’t know I just did?
Was very please to have the item I purchase arrive so quickly. The product was in perfect condition...unbelievable service. I've already told many family members and friends about my experience. Great job Revolve!
Internet search and seem to have fair pricing.
Perfect dress. Bought it for a black tie and received plenty compliments. The halter neck part was slightly too long for me but I understand having to accommodate ladies who might have a larger bust. 9/10 for me
Repeat buyer
Perfect packaging, fast delivery. Unfortunately the items ordered were not what I was looking for. One neutral dress I kept it fits beautifully. The white dresses did not fit to my liking although beautiful.
Customer service
Easy and fast to order and arrived surprisingly fast.
Good products
The tights must've been worn bc there were stretched out spots with uneven color.
I heard good reviews but that was a miss for quality control
* REVOLVE attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The jacket I received looked cheap. It had hanging threads from the stitching as if it han been sown in a third world factory. No attention to detail or quality control. First and last purchase from revolve.
My daughter is a regular customer
Fast delivery, very well packaged, beautiful shoes!
Good experience and I am comfortable shopping on Revolve website.
Good service
I have ordered before
Beautiful dress 2-day shipping. Wonderful combo...
Great work and fast delivery. Thank you Revolve. Good quality
Love REVOLVE products! I'm subscribed to all 3 subscriptions they offer. When I have needed to get a hold of customer service they were super fast at getting back to me. And resolved my issue which was mail issues.
First they attempted to not stand by the 15% discount, they then had my order delayed for over two weeks while they fart arsed around in admin. They still ended up over charging me not taking into account the changing currency and date of purchase- god help them, can they get anything right?
The aus company appears to be directed through a number of ABN (Aus Business Numbers) which I can only assume is an attempt to skimp the aus government of GST. They also have a very tacky american voice message recorded to tell you the opening hours of the Australian number- this is always on- they are NEVER open.
So. Morally they are corrupt, financially they are fraudulent and customer service wise? I'd have an easier time jabbing myself in the eye with a pen.
Kindest regards,
You haven't heard the last of this.
PS... I had to give a star to post- please believe it's an illusion!
I've bought three pieces from revolve… all returned as the quality was an absolute joke for the price! I was actually shocked thinking it can't be right given the price. Dumb me - I decided to give it a go for the last time putting an order as a pre-order only to find out they had cancelled my order and sold it to someone else.
Thinking it's a good thing in the end given that the quality has been poor for every single item. Even the packaging! I felt like I bought something from wish or eBay. I have since then deleted the app and telling friends and everyone do not fall for this website! Trust me you could find better quality at a cheaper price
Tip for consumers:
Do not buy!!!
Products used:
Non
I've order many times from revolve the clothes are usually ill fitting too small, too big, uneven pant legs ect. On top of those issues I've found they charge a lot more than other sites. I bought a pair of Nike zoom, every place else they were $80-$100 cheaper. I began watching prices, revolve has significantly higher prices. I suggest shopping around.
I have always been unlucky with ordering items online. Revolve made it easy to order, the shipment came fast ( Free Shipping a huge plus, Free return label as well!)
Questions though, IF you make a return, how long does the shipping + refund process take? Thanks!
We are so happy to read about your great experience! We work really hard at making things as easy as possible for our customers. Should you do a return, it takes us 7-10 business days to receive back and process your return/refund. Please feel free to reach out to us should you have any other questions. Thank you so much for shopping with us!
I am in Canada and its always more money for us, when you charge taxes and duties in advance. If you could make this optional for people to chose if they want to prepay or not, that would be greatly appreciated
I had not really seen this site before and thought their items looked pretty. I found a jacket on sale for 28.00 advertised as previously priced at 174.00. It is non returnable for this price and felt it worth the try. It arrived today and is just ok. I will wear it a few times. It runs big. It definitely would never sell for 174.00. That is the really misleading part. I should know better than to trust these kind of sites after nothing but trouble with Shein clothes. So I will stick to well known companies in the future, as I really hate dealing with sites that are dishonest and manipulative.
Gain trust and grow your business with customer reviews.
REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
We are so sorry to hear about your poor experience! Our customer service manager, Edward, is looking in to this for you and will definitely make sure that your concerns are addressed. He mentioned that he is corresponding with you on Facebook. Please rest assured that we will do everything possible to turn your experience around!