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REVOLVE has a rating of 3.7 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with REVOLVE most frequently mention customer service, fast delivery, and great experience. REVOLVE ranks 41st among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
34,058 reviews
Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.
I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it) After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time
The site is easy to navigate and delivery is always fast.
They have quality clothing and excellent customer service.
Great shopping experience and excellent customer service.
Seamless process to order and return, I ordered dresses and they arrived very quickly
Customer service is top notch, returns easy and shipping times are the best in the business!
Tons of options and fast shipping
I love the Osea Oil! Customer Service was caring and just wonderful!
Caring and quick loved it!
Great company.
Just like in the picture. The quality it's okay and it fitted true to size
Nice stile!
Reliable shipping and great service. Will use again
Revolveclothing.com has many different domain names. They change their. Com to. Fr. Uk etc. It makes the client think that the company is situated somewhere in the European Union. But they are not! I looked up reviews ans read that many people complained about the duty fees. Why wouls they have a domain with. Fr if they are no etablishes in France or the EU? Where importing goods within the system does not carry heavy duty fees or any at all. They dont email you to tell you or explain this at checkout. I received a promo code for opening an account. Iphone15, i decided 2 buy 2 dresses, one in sale and another in "pre-order". The "pre-order" ones can not accept a promo code since they dont even have the item in store until a month or so later. I make the order and only the sale dress gets discounted. Fastforward 3 weeks later, i email them after reading their reviews and they tell me there will be duty fees since their warehouse is in US! I ask for a small 10-15% discount as an apology for their misleading domain name. They say they cant honor it because i already used a promo code. I told the clerk that the promo code was ysed for another dress and it made no effect on this back order. She kept saying it did. I kept telling her to check my order and retail price and its the same. How is this dress discounted? We spent back and fourth. She kept lying that it was discounted until after i decided to cancel she said "oh yes i see it was for the other dress. Sorry have a good day!"... i wasted 3 weeks waiting for this dress for nothing. They mislead you with their domain name to think you are buying from europe, then they lie to yoy to avoid giving an apology discount, then they dont care that you had waited 3 weeks for a dress that never came. Dont but from here if you dont live in the US. Not worth it! Also usually other stores have the same dresses cheaper!
All good - great clothes and speedy delivery. And love how easy it is to return items.
Expeditious delivery, quality product. Continuous updates until item arrives.
Granddaughter sent Christmas list wherein Revolve was one of the suppliers indicated.
Product just as expected. Shipping was also quick!
Quick & convenient way to get quality product. Appreciated.
Forced to give review, I just want to return something
Came fast! Great quality but had to return because it didn't fit. Easy return
Liked the products
Item arrived in appropriate time and exactly as expected
I chose revolve because this particular product wasn’t available in other stores
Everything was great… I returned the dress because it didn't look as good as in the picture.
Not a good fit for me. If you have any bust at all does not work.
Edgy clothing
Very good experience. I had no problem with the order and it arrived really fast.
I used to like this website. I am complaining about their INCONSISTENCY and their NEW WEBSITE. BE CAREFUL if you like something and you put it into your shopping cart, IMMEDIATELY they will TAKE THE MONEY OFF YOUR CREDIT CARD. I didnt even get a CONFIRMATION of whether I would like to purchase the items. That REALLY SUCKS! No other webiste does this. Another bad thing about them is the have this PRE-ORDER system which DOES NOT WORK AND IS UNRELIABLE. I pre-ordered an item and they never got back to me, but my credit card was billed, eventhough they said THEY WILL NOT BILL ME. I checked my bank statement and THEY DID... I trusted them, because their customer serivce sounded professional in manner... Its really upsetting and annoying. They gave me a store credit, so I decided I will have to buy from them for the VERY LAST TIME. But after I did (using the store credit), they chaerged me for the ITEMS AGAIN on my CREDIT CARD!
WTF I really really will never buy from here EVER! Please be ware. All their stuff is authentic and nice but their method of SELLING SUCKS!
Excellent experience great products and best return service
Amazing customer support
I order from Revolve about once per week, and I have never had a single issue.
Fast shipping.
This dress was just what I was looking for. It was true to size.
The price was right and shipping was quick.
I order from Mexico and usually the delivery is very fast, even when it´s an international shipping
I didnt received an order
Very beautiful clothes and a lot of variety
Fast shipping, excellent return process and practice
Cute clothes
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REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
Hi there!
We are so sorry to hear that you are unhappy with your recent experience with us. We do try to make it very evident to customers that we ship from the US while still providing them with localized content for a smoother and more seamless shopping experience. We truly apologize if you found our site to be misleading!
Regarding the issue that you encountered with using your coupon, I can see that our agent was ultimately able to assist you in the matter but we extend our sincerest apologies that it was not addressed upon your initial contact with our team. That is certainly something that can be improved and that we will work with our team on.
Please let us know if there is anything else that we can do to turn your experience around. Your satisfaction is of the utmost importance to us!
Thank you kindly!
Candice
Team REVOLVE