This is my first time writing a review for anyone. I've been using Rinkya for about 2 months now and I've noticed so many different reviews saying that you shouldn't use this site and to avoid it and that their customer service sucks. All these things made me not want to try it, but I tried it anyway. The thing is, you just have to be smart with what you're doing. You have to understand what fees will be coming. This is what you will be paying:

- Whatever your item's auction ends at, you pay that in USD
- *No matter what you buy, you can always slap on a $15 fee to go with it.*
- If your item's auction ends at 1001 or over, you will be paying a commission fee. Not too sure how it's calculated, but I do know that you will be paying that calculation or $20, whichever is higher.
- International shipping which will be $15 at the very least

*The $15 fee can be avoided for multiple items using Rinkya's Same Seller Same Day discount. I'll give an example that I just did very recently.

A seller on Yahoo Japan was selling a lot of things for just 1 yen, and I was the only person who bid on these items. 1 yen is the equivalent of $0.01 so you know I was ecstatic about bidding on all of the things. I wound up bidding on 21 items. Thankfully no one else bid on them, so I won them for $0.01. This is where the fees come in.

Because my items were all at 1 yen, I avoided commission fees(I always avoid commission fees by buying stuff for less than 1001 yen). Then you have the $15 fees. This is where I had the largest problem ever. All 21 items ended about the same day and they were from the same seller. I believe about 6 of them ended one day and the rest ended the next day. This means that I should've had 2 $15 fees. However, through my understanding of Rinkya's fees page (https://www.rinkya.com/en/front/page/fees), there's a spot towards the bottom that says "Other Fees." This part made me think that it would cost more than $30 to ship all 23 items to Rinkya's warehouse. So now I'm thinking that I should have at most 6 $15 fees, yet somehow I have 13 $15 fees. I was ready to close my bank account and sever all ties with Rinkya out of fear that all those bad reviews were going to come to pass in my life. Fortunately, Elaine answers all of my emails incredibly fast. I don't know if it's her or some reps, but I get all my questions answered within 4 hours. The reply I got said that they at Rinkya would investigate the problems with my account (meaning the 13 $15 fees). So here I am waiting since there was some holiday in Japan that ended on May 7, and when I wake up, I check Rinkya to see if finally someone had dealt with my problem. I go to my Please Pay section, and now I only have 2 $15 fees. There were no late fees since the problem had to be investigated. I was not scammed at all like I thought I might have been. Now I'll be selling these things for $15 each.

Here's the math from this transaction(it is only my 3rd transaction with Rinkya):

Buy everything for $0.21. Add 2 $15 fees. That makes $30.21. Now I have to wait for international shipping which will probably be about $35 at max. $65.21 will be my total. Sell all items for $15 so that's $15 x 21 = $315. $315 - $65.21 = $249.79 profit for me.

So whenever you see a review about Rinkya, just realize that it's probably some first-time customer that doesn't know how to read a fees page or some wannabe troll that gets annoyed because he/she doesn't like the fees that Rinkya has. I don't like the fees either, but at least I'm being smart about it. I buy my stuff for under 1001 yen to avoid commission, and I buy multiple things from the same seller that ends on the same day. That's smart bidding and wise usage of Rinkya's services. If you're planning on buying some really expensive item, and it's just 1 thing, then I'd say use someone else like Jauce.com. I've seen their fees page, and they seem to be pretty fair. As for Rinkya, you've read my review, so hopefully you can make wise bidding decisions like I have and make the most of Yahoo Japan.