Ordered an mpa defender 9mm on the 18th of july, from rkguns.com took them until the 25th to "process" my order, it shipped from the distribution center in mattoon IL on the 25th of july and didn't get the the warehouse until the 31st of july, warehouse is also in mattoon IL, then it took another 5 days for it to ship to the store in IN. It gets to the store on the 3rd of August, i'm not notified until the 4th of august that it is ready for pick up but i was at work and couldn't get there until saturday the 5th of august. I get there and inspect the weapon and all seems fine so i do the paperwork and they tell me there is a 3 day delay on picking up my weapon so by this time i am pretty upset that it has taken almost a month for me to even look at it so i call customer service to ask what is the delay about because i had just purchased a para pt14-45 on the 25th of august from buck and jakes and there was no delay, i was told they have nothing to do with the delay and i could come get my weapon in 3 days time. So i go back into the store while still on the phone with customer service and no less than 3 people were playing with the weapon i had purchased and inspected so i told them that i would like for them to not be handling my weapon because it is baught and paid for and its not a toy. At this point i am so upset and felt i was being lied to so i left the store and drove to buck and jakes to buy a taurus gc3 9mm and magically it took 15 mins for my background check to come back and i took the taurus home. I do not know why they lied to me repeatedly or why it took almost a month to get it to the store just to be told i have to wait even longer but i will never buy from them again. I am a 23 year army vet with zero criminal record (minus a speeding ticket i got in my camaro 3 weeks ago) i have bought over 100 weapons and NEVER have i had to deal with this kind of thing. Do yourself a favor and buy from literally any place else!