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How would you rate Robinhood?
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Connecticut
1 review
1 helpful vote
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Spoilt my phone
June 19, 2021

My phone started random restarting and I lost all my data as phone had to factory reset. I ended up replacing my phone. There was no good support from Robinhood and app is not fixed yet.

Date of experience: June 19, 2021
Michigan
1 review
3 helpful votes
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Stocks sold
May 9, 2020

Was never paid value for stock paid. 024,100 shares sold stock only received. 033 a share, but at the time stock was valued@ $ 9.20 share. Still no response from support center.

Date of experience: May 9, 2020
Florida
2 reviews
1 helpful vote
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Deposited $13,500 EVERYthing was good for a couple of months and they locked my account and have not been able to access it for over a month. Customer service is a joke.

Date of experience: July 18, 2021
California
1 review
1 helpful vote
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The Robinhood imput restrictions on my account, i can do nothing with my money the customer service ask me for all my documents SSN, Bank statements, Selfie, Passport. Valid ID etc.
I uploaded all my documents and after 10 days waiting they say my account will be deactivate. Noe im waiting 12 days and they dont give mo money back, can't transfer my funds, withdrawal i cant do nothing.
This company STOLEN MY MONEY, now they give the same copy and paste answer on customer service and never answer my calls.

Please guys dont use this service is really bad.

Date of experience: August 27, 2022
California
1 review
1 helpful vote
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Worst Brokerage ever
March 16, 2022

There are incompetence at what they're doing. Because they do not care for you only there to scam stay far from them as much as possible better Brookridge out there to use

Date of experience: March 16, 2022
Illinois
1 review
2 helpful votes
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This ppl are not honest, here is how i catch them i execute deal on 0.25 and i got email that i exacute the deal on 0.25, but on my app its showing i exacute 0.2488, so on my ******* shares they short me 14$, so there nothing FREE, WATCH OUT YOUR ACCOUNT, I can bet everybody got short just nobody pay attention! SO ROBINHOOD IS NOT FREE AND NOTHING IS FREE IN THIS COUNTRY, EVEN WHEN YOU GO ON GAS STATION TO PUMP YOU R TIRES WITH AIR IT WILL COST YOU 0.50 CENT, SO EVEN AIR IS NOT FREE!

Date of experience: November 26, 2019
California
1 review
4 helpful votes
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Awful App. Headline says it all. Avoid robinhood at all costs. Three major outages on the three biggest trading days of the year, which cost users thousands.

Date of experience: March 9, 2020
New Jersey
1 review
3 helpful votes
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For to days I am waiting anyone from Robinhood update my account with my investment and I cannot get anybody to answer I am desperate I need help I have all my money there they are very unprofessional and I am very upset

Date of experience: May 14, 2020
New York
1 review
1 helpful vote
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I was not involved, but I was appalled when I realized that trades on Gamestop were suspended in January 2021. Took all my money out, hope they go out of business for that!

Date of experience: January 29, 2021
Mississippi
1 review
0 helpful votes
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Account in negative
March 30, 2021

Robinhood was putting me in negative when I was purchasing buying power plus didn't give me all me my when I opted out of Robinhood. Get out while you can!

Date of experience: March 30, 2021

Overview

Robinhood has a rating of 1.1 stars from 267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Robinhood most frequently mention customer service, phone number and bank account. Robinhood ranks 80th among Brokerage sites.

service
150
value
138
shipping
48
returns
61
quality
130