First time cruise what a disappointment As first time cruisers we were at a loss to the way a cruise functions There was no information or introduction as to what was available and what wasn't For instances all dining was not complimentary but no information was given As to what dining venues you could use and which ones carried a charge Same for trips no information was given to alternatives until you had booked then on the day you were told you could of got local transportation etc. My wife had a virus and was confined to her cabin for 3 Days to say the care she received was sub standard would not touch it the service she received was less than that On the last day of her confinement she was told not to leave her cabin as the Japanese authorities wanted to check she was fit enough to be allowed to enter Did anyone show No then she heard an announcement that anyone who wish to enter Japan needed to register. So as she had not been out of the cabin since we boarded and there was 16 or so levels and she was told to stay put she took it upon her self to leave and find the registration finally after an hour or so she found the registration point but it meant going on shore then she was kept in the boiling heat for over an hour or more with no water and no help There was plenty of information on how to spend your money even to the point of how to learn to gamble but nothing relevant to first time cruisers I won't bore you with the meals or the feeding frenzy at meal times just to say the majority of passengers were of Asian origin and all meals were centred around them and very limited choice if you wanted European food To finish off we were offered 50% off the next cruise? Considering the cruise cost a few grand we were offered £600 now if that's 50% i must learn my maths again We were told all the information was again the tv and certain media points but if your not IT confident then you would find it difficult to say the least this nightmare cruise to Japan could of been much better if for first time cruisers there was an informal information advice on how to use the IT available and a small information booklet Don't let me put you off cruises in sure they are not all the same but most of the Europeans we spoke to said it was the worst one they had ever been on One last point as there was a bit of a heat wave on the first trip ashore as we left the ship we were offered bottles of ice cold water I thought that was kind of them maybe I'm being to harsh. Kind till I received the bill for the water yet no mention it was charged As I said all about the Money on yes they can stuff there miserable offer