RushMyPassport

I pay over 200 USA dollars to get my passport in 3 weeks. I have not get my passport and I know is not coming soon since I had to call the government agency. I am traveling next week and I will have to cancel my trip for this. This is a total scam. Do not pay them. I am so upset with this company I haven't seen my family for 2 year for COVID and now it won't be possible for this company

Eight days before my international flight, I notice my passport was expired! I panic!
I reach to this web site "Rush My Passport"
BAD, Worst, Terrible, Bad Mistake I ever made! They send me a bunch of forms and I had to do all the work with out any help from them! But I had to pay them immediately $325.00
I had all the necessary items, like pictures and the immigration forms all done.
This company wanted me to fill more forms and had to go look for a UPS office, they wanted me to get the pictures from them at $30.00 and other additional fees.

I found the US immigration office near me, did my passport in a rush at a less charge. No extra work NO extra charges, they used all the documents I had ready.
Rush My Passport did NOT want to refund my money for a long time and when they did, I only received a small amount!
DO NOT USE their service!
Go to your nearest immigration office, they do a quick service at reasonable price.
NO HIDDEN FEES

I went through this company because they were affiliated with Fed Ex (if I were fed Ex I would distance myself from this company). There was no instructions on where to send my "completed Packet" which was literally a few pages that I could have filled out on my own. My order number is GW-3345C05BD. I am willing to change review with some sort of resolution. I have been on hold for a total of 3 hrs at this point, have left 3 messages and sent 2 emails and have not received a costumer service response.

This was the worst service I have ever received in 63 years of my life. Waste of money for expedited service, which never happened. Fortunately, I did not wait for this office after waiting almost 5 weeks to deliver and made an urgent appointment with the Houston Passport agency and received my passport in 2 days, and was able to travel to India on March 6.
If I had waited for RushMyPassport to deliver, I would have lost 10K on my India tickets.

I paid for my Passport in Jan 2023.
It's now Sept 2023 and I still don't have a Passport

These people are complete Scam artist! Trust me, don't go through them! And also, once you pay them… you still have to go to an Acceptance Agent, and they are going to charge you the actual price for the Passport. And it's the Acceptance Agent the one that's going to send off for your Passport. You can go to a Clerk of Court or a USPS office.

They Clerk of Court told me "Why did you pay Rush My Passport? You still have to come through us to get your Passport. They are a scam"

And now, Rush My Passport is refusing to give me back my money $166.00

I sended my application for Renewal in 06/29/2021 and received my old passport in 11/03/2021, but the new passport not received, so I canceled with my credit card the payment of $171.95, and they still not sending my new passport, and cero communication are all, I lost those passports.

I wish I could give it zero stars. Rush my passport is a scam. I was charged 260$ and I tried to go to rush my passport they were closed. I tried to call muilple times. I rush my passport representatives told me to go to post office and sumbit my application. Post office lady said I got scammed by rush my passport. They don't expedite passport. They take your money. And make application look pretty. Post office said rush my passport scams people. Avoid at all cost! You will loose your money

My wife and I went to fex-ex and a person helped us through the process. It was not until we had paid and completed the application process that I learned we had to find a post office to complete the process. NO POST OFFICE HAD AVAILABLE TIMES because they were all booked out for months. There was one we could stand in line for and we did that, for 5 hours! When we got in we were informed that Rushmypassport is a scam because you need a letter of authorization which rushmypassport does not provide. So the post office turned us away. We went to another post office and the lady said they are booked out for months but even if she processed us now, with no letter of authorization she could not help. We had to cancel our plans. I'm still trying to get a refund from these *******!

Paid 189$ for nothing, gov fees are all separate. NO CUSTOMER SERVICE NO CALL BACK, Refund form not available online as they claim. To date I am out $210, no contact from RushMyPassport after multiple calls, they have MY ORIGINAL PASSPORT, and I will certainly miss my trip. RUN AWAY. I filed dispute with my card company and the Better Business Bureau. This is a class action lawsuit for deceptive and unfair practices waiting to happen.

You are basically pay them to do the legwork for you:) You are paying someone to hand-deliver your paperwork! I found out about a trip out of the country TWO AND A HALF MONTHS before hand! I tried trush my passport and their customer service was really helpful. It was easy to print off the documents and they tell you exactly what you need! You basically put in your information and it automatically fills out the document completely for you. You only have to sign it. It also gives you step-by-step directions on how to prep the paperwork. When I called in the wait was not that long maybe 45 minutes to an hour and the person I spoke with was extremely helpful when I called back a second time the wait was a longer maybe twice as long but the second person was extremely helpful, the hardest part is finding an agency! (They have nothing to
Do with that btw) The rush my passport CS person literally went through maybe 10 sites that were all booked months out. She then gave me two that I had to actually call myself and luckily one of the sites was having a first come first serve workshop on a Saturday. I filled out all of my information and got it prep for that Saturday went to the agency and then mailed off it myself later that day. The courier had my documents on Monday. I received an email on that Friday stating my passport was on its way! It literally took 8 to 10 days for me. I would recommend this to anyone you do have to pay but sometimes it's just our situations but they make it super easy! Best of luck to you all!