Safelink Wireless is owned by Tracfone a company in Mexico and they do not give you good service! Their customer service and technical support do not know what they are doing! It's been going on 3 weeks now and they set me up with ATT which gets a low range service at my address and then when i try to take a BYOD Tmobile SIM card to my own smartphone i have not gotten service in 3 days with it and the phone is unlocked and my service area the signal is nearly perfect 5 bars out of 5 bars signal! So i activate a ATT BYOD SIM card to a known working unlocked GSM ATT bands device and they still can not get me service after 5 days and when you call technical support they know their having a problem because the automated voice says give it a few hours and does a few hours qualify 5 days?

These people at Safelink are just like the other free cellphone Lifeline / EBB providers, they have robbed the government of US with so many contracts and monies, given a free used sometime barely working $15.00 phone or less when the government alotted them to provide a $100.00 device to each qualifying customer! This company again is out of Mexico and they with their sister company Tracfone took $15,000 worth of airtime, 160,000 minutes, 158,000 texts and 160 gb or data from my friends account that he had built up and the United States government let it happen through their FCC complaint website! Tracfone company and Safelink Wireless are crooks!

Yes, if i could give them a million negative star rating, - 1,000,000, here it is, i would do so!

Steer clear of Tracfone Wireless and it's companies of Safelink, Straightalk, Net10, Total Wireless, Simple Mobile Wireless, Page Plus, Telcell and any others not mentioned! Or get the service i said you would, which is nothing, a big 0!