Sakaré has a rating of 2.1 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sakaré most frequently mention dead skin, and sales tactics problems. Sakaré ranks 718th among Cosmetics sites.
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Randomly came across this shop on the way from work, through hesitant at first i'm glad i entered, I was shown around my extremely friendly staff and came out with not one, but two after shower body lotions... amazing!
I was was walking on bond st. With a friend when a sakare salesman offered us a sample. Once we took it he immedietly ushered us into the store. He basically lured us into the store and was very pushy and hasty. Once we were in the store he did not hesitate to start pouring some kind of scrub on our hands. He then proceded to rub our hands, which was verrrryyyyy uncomfortable, he kept saying the phrase "and massage". It felt TOOO intimate and we are 17 years old! He was in his late thirties. While testing two more products he kept on pointing at my face and saying "two months of this product can fix all of this on your face" "All that black can go away" and "this can all go away". Being a bully was his method of selling i guess. At this point we were very uncomfortable adn wanted to get out immedietly. He showed us the gel peeling skin product, which has papaya in it and my friend is allergic to papaya, and the salesman did not say that thre was papaya in it before putting it on our wrists. When we left he was very rude and changed attitude real quick. It went from "oh nice" to "okay YO9UR LOOSE NOW GO" My friends wrist was itching the whole day after. I do not recomend going to this place, do not walk into the store you will be verbally and physically harassed.
I love this 50 Neal Street place. Sakare always has a wonderful selection of high quality nail and skincare products and all their staffs are really amazing and helpful.
If you love beauty products, then this is the perfect place for you. Everything you need is here which are hard to be found in any other places/stores.
Sakare is one of my favorite beauty website. I got a wonderful service from here. It provides a pretty selection of beauty products and they address the customer needs carefully.
I caught COVID-19 twice and because I was in the hospital trying to survive and missed the return date they will not refund me. My reason for wanting to returning the products is that I had a horrible reaction to one of their scrubs, they still will not refund me for the other unopened products. I told them I was happy provide any evidence that shows I was actually in hospital but they still won't give me my money back instead they are forcing store credit onto me when I'm not comfortable using their products since my reaction. After reading some other reviews it seems this is something they do to customer. DO NOT BUY FROM THEM. BAD PRODUCTS, BAD CUSTOMER SERVICE, TERRIBLE COMPANY.
Products used:
NONE ALL TERRIBLE
After the overtly aggressive sales pitch I ended up buying the product convinced by all the "dead skin" on my hand when the sale person tested a sample there. In hindsight I should have suspected how such an 'amazing' product could have gone from £65 to £22, first of all. But they don't really allow you time to think, the super pushy sales tactic is clearly strategic. Then I came back home and researched the product only to confirm my suspicions I had been scammed: the 'dead skin' is actually plastic, try it on ANY surface and you'll have the same effect. Never before have I straight up BINNED a product without at least using it for the small benefit it could bring. This has none.
(I lost the receipt and can't return it, but keep reading about their antics when you try to return a product).
The scam is so widely known now that whenever you type "Soap & Co Mineral peeling gel" or "Sakare" you find people's complaints of a scam. Google, YouTube, etc.
If we really think about it: how many times have we gone to a reputable skincare brand where the sales people would push you, barter, bargain and reduce their prices like that just because you didn't just buy the product right away?
I can find every rare and unique beauty related products here. Sakare is awesome! Everything is reasonably priced than other beauty element. I recommend this to all my friends.
A Couple of months ago I found Hydrating Mineral Complex moisturizer. It's a wonderful product of Sakare for any ages and skin. It up-keeps my face radiance.
I have placed two orders online and so far the company has refuse to deliver the goods. Neither d they respond to my calls and email.
The online website is a scam.
A unique (well appreciated) feature that they offer on the site is their online chat function which can be used for customer service or product related questions. The online chat is not the usually expected automated robot with autofill questions & responses. I was automatically connected & greeted with/by a chewy customer service rep and was able to finish my return in less than 3-4 minutes. Returns are usually free and i'm not sure if it was due to covid-19 but the rep processed my return in full and i was expecting him to send a return label but instead he graciously requested for me to donate my unopened package of treats instead to a local shelter or pups in need, if possible. I can definitely see how important inventory is when it comes to returns, especially in these times but i was totally touched by the request regardless of whether their a big or small business. It was a totally great gesture on their part & is only a small fraction of the pros of shopping with them. If you're ever unhappy with any purchase, i know from previous experiences of shopping on chewy, that they make it super easy & quick to help remedy any issues. Definitely will continue to purchase from them & will continue to highly recommend shopping with chewy!
I was lured into buying the nail kit. When I tried it at home, it doesn't have the same effect. They must have used different products to trick me into buying it. Beware and don't buy.
It's was one of my best experience since I am in London. The atmosphere and the good energy made me feel amazing, I am in love with the products and finally I found products that l use!
I like the patchouli shower scrub and patchouli deep cleansing salt scrub both are amazing smells so nice products so excellent everyone must try it and staff are so friendly.
I used the Sakare eye care cream. Over a few short months after using this cream the dark line was gone and my skin was in great condition. Thanks Sakare!
I've been shopping from here since several years and I'm a regular customer. Also love their collection of beauty elements which is hard to find at other places.
I have been using Sakare Hydrating Mineral Complex since one month, also impressed by their customer service. I do often visit The 32 St. Oswalds Place store. Really love and recommend!
People watch out, Today, my friend an I walked by the store when a Ukrainian /or Russian lady called us, have us samples and invited us inside the store to try their products. It was past 19h00 in Paris, which means all shops and stores are closed by this time, except for this one.
After making us try a salt scrub, which makes your skin soft right after because of the oil it contains, but the hydration effect vanishes couple minutes later. She also showed to us a face peeling that claims to take away dead skin, and peels off, but in fact it's just the product itself that peels, not your skin.
A nail file that makes your nails as shiny as if you have applied a top coat nail polish, a shea butter but again I doubt it is actually shea butter, if not some cheap chemical loaded cream, and a face serum that she presented as natural, and to my surprise, I discovered later on that it's all chemical.
Not to mention that the products are ridiculously expensive and the saleswoman literally harassed us to make us buy everything, which we did unfortunately.
She used all kinds of lies"there's a discount offer and it's the last day"... and so on.
When I got back home, I checked reviews about the brand as I do usually and I was shocked to see how many people were scammed and told exactly the same lies, and were harassed to buy tons of things.
Lesson learned, learn to say no, always have a critical mindsdt and never trust or fall into anybody's argument if your gut tells you there's something off.
My friend and I spent 200 euros each, we'll go tomorrow to the shop to warn them.
Today i visited the Bond Street store and was dazzled by the store manager who wowed me with the most amazing hand cream. Such a great experience and will most definitely be returning.
Dear Katie
Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.
Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com
The Sakaré team
Great service in Bond street and Covent Garden... the staff were so lovely and accomadating. My girls love their Nail Kits and I adore my anti-wrinkle serum and cream - its transformed my face.
Dear Doris,
Thank you for such wonderful feedback of Sakaré.
We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and look forward to welcoming you into one of our stores again soon.
You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com
Best wishes,
The Sakaré team
Any good brand will never use the same aggressive and misleading sales tactic that SAKARE uses. They say that SAKARE sources the best ingredients all over the world and that it is a luxury beauty brand.
They will try products on your skin and make you think that you are buying exclusive SAKARE brand products.It is only when you go home that you will realise that they have sold you non-SAKARE brands. Their pricing is also not published in their store so it is difficult to see if you are paying correct prices for their products. Again, as soon as you get home - you will realise that they sold you different brands which you can get for a lot less than they tell you in the store. They sell you products from brands: Dead Sea Premier and Soap&Co which most everyone in eBay are unloading - brand new and unused for a fraction of what you UNKNOWINGLY pay for in the SAKARE stores.
I tried several products from Sakare and it's amazing how they work on the face and body. Those unique minerals from the dead sea make the skin unbelievably soft.
Hello,
Thank you for such wonderful feedback of Sakaré.
We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and look forward to welcoming you into one of our stores again soon.
You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com
Best wishes,
The Sakaré team
I have been Sakare's customer since last 3 months and I'm very impressed by their customer services and goodwill. I do often visit The 32 St. Oswalds Place store. Really love and recommend!
No ingredients listed on packaging. The price was reduced to 1/2 because I wasn't going to purchase at the asking price (odd). I was in the Paris store which is in a legitimate area. The sales woman did the mineral peeling gel on my hand & told me all the material being produced as she was rubbing was dead skin. I felt pressure and purchased as she was dropping the price. Went home only to read the reviews. Did a test with wearing a rubber glove and applying a drop of the gel on plastic. After rubbing it a material built up (definitely not dead skin!) I did another test on my skin and collected the material. I let it dry and it hardened and stretched like a sticky rubber plastic. I emailed the company and after a month have not received any response. The company doesn't offer this product online... The name on the bottle is Soap & Co but comes with a Sakare serum. Again, no listed ingredients or any information on the bottle. Government needs to seize this product. Who knows what is in this bottle they're saying to put on your face. I will be notifying health and government agencies. Also will Be contacting my credit card company and disputing this charge as it is a fraudulent product. I encourage everyone to do the same. It's tge quickest way to get them to stop selling this junk!
They convinced me to enter their place but they are great liers, All of their produsts are not worth because they are horrible and they just have a nice outfit!
Amazing! Sakare is more affordable and their Gentle Face Toner product truly marvelous. I got one piece from here. Now I am very satisfied!
Sakare cosmetics & skin care - is all about looking and feeling one? ۪s best.
Dear Sara
Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.
Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com
The Sakaré team