All went excellently. Smooth, quick and professional. Everyone was great.
They were very patient with me due to some trouble with my insured and the shipper. I will be using their services again when needed.
One our customers recommended Salvex to us. We saw a great lot option amd placed a bid. I received notice that our company came in the highest. Miguel was the trader on record. His phone rang out yesterday and is disconnected today. The main office line also doesn't have anyone monitoring the calls and just rings. We emailed both Miguel and the main company email with 0 response. Combined with the reviews I have seen about issues with delivery and payment, I am starting to regret attempting to purchase anything from this company.
We value our customers' experiences and are always ready to address any concerns. However, your lack of communication makes the solving of the problem a difficult task since we've been trying to reach out to you, even called and you hung up in mid conversation. For a more constructive resolution, we encourage you to contact us directly at sales@salvex.com so that we can address your concerns.
Took our wire for $30k and then all communication stopped. These guys are just in the business to rip people off and have no intention of completing the transaction.
We bought this lot of surplus chemical items that was sitting in Mexico and it was the perfect fit for a project we were carrying out. It's a good way to save money and also contribute to sustainability purposes (as these chemicals were previously meant for disposal). Traders willing to help.
Thank you for sharing your experience with Salvex, Larry. Looking forward to hear from you soon.
I paid them 32k for an excavator and now I can't get the release on the equipment. Phone number has been disconnected. No answer at their office line. Bogus emails stating they have to check with their accounting department. It's a total scam and I will be taking immediate legal action.
Several months later I have this update. They did close out the transaction but I would never do business with them as a buyer or seller. Their process is totally unprofessional and takes so long that you think you're being scammed. This is the only auction outfit I have ever experienced this with. They are by far the most unprofessional and irresponsible company I have worked with in 35 years of business. Stay away!
Our team has confirmed that the problem was solved and the equipment was released. I have contacted you so you can share your comments. Thanks.
Over a year ago, I trusted Salvex. Com with a $30,000 transaction. Instead of honoring that trust, they gave me misleading and incomplete information about a deal over the phone. After I sent the money, they tried to push me into paying more. When I refused, they didn't return the funds — instead, they gave me "credit" and insisted I could only use it by buying something else from them. They're just wasting time while holding onto my money. Let me be clear: I didn't ask for credit. I didn't agree to store my money with them. I've asked multiple times to return at least a portion to reduce my losses — but they've shown no intention of doing the right thing. This is not professional. This is not ethical. And it's definitely not how a trustworthy business behaves. Salvex. Com has been holding my $30,000 hostage for over a year. Be careful. I lost my business because of this — don't let the same happen to you.
I highly recommend Salvex for anyone in the market for industrial equipment, machinery, or materials. Their website is user-friendly, their customer service is excellent, and their selection of products is extensive and high-quality.
Thank you for sharing your feedback, David.
I am very satisfied with the delas I made with Salvex. Traders always help me find the products I need and the process is easy. You just need to be patient. All of my deals went smoothly. Great experience.
Amy, thank you for sharing your experience. Hope to hear from you soon.
The traders did an excellent job getting us the information we needed to move the material and finalize the purchase. We enjoy doing business with Salvex and really enjoy working with their sales group.
Thank you for sharing your experience with Salvex, Florian. Looking forward to hear from you soon.
I "Bought" an item from them, sent a wire, then was told it was "lost" and they issued me a "salvex credit". I'm curious how they manage to rationalize their actions.
I discovered Salvex a few months ago and I did not stop using since then. You can find all kinds of salvage and surplus for a really good price. The deals went smooth and their customer service is great.
Layla, thank you for your for sharing you experience with us. Looking forward to doing business with you again.
A TOTALLY IRRESPOSIBLE AND FRAUD COMPANY, YOU CAN BID ON LOTS BUT NO RESPONSES, THE TRADERS WONT CALL YOU OR RESPOND TO YOUR CALLS, OPERATOR WONT CONNECT YOU OR GIVE OUT NAMES, VERY SECRETIVE THIEVES LIKE BEHAVIOR, THE COMPANY IS RUN LIKE CHICKEN
WITH HEAD CUT OFF, VERY DISAPPOINTED, FAKE SALES AND ASSETS.
Could you please provide us with more information so that we can investigate this case. Please send us the listing number along with all information you have to onlinesales@salvex.com. We want to make sure everything is resolved. We appreciate your cooperation.
Wired money for an item that I won. Item did not exist, multiple calls and emails, lies and now no response. Call Harris County DA's office, working on multiple charges from multiple victims of Salvex
This issue was investigated and resolved. Thank you for your patience.
These people scammed me for over $5,000. Never again working with them. Do not ever send them a single dime, initially they will do what they can to win your trust and once you make your offer and you have won they then inform you someone else is on high side asking you to raise your bid, at the end they just ask for advance which is never to be returned.
This issue was investigated and resolved. Thank you for your patience.
I recently bought some solar panels from the Salvex website and had a good experience. I confess that I was apprehensive about the reviews of the company on social media, but my experience with the company was very good and at no time they gave me a blow or ignored my calls. I was very pleased and will buy again with Salvex.
Robert, we are happy to hear you had a good experience with Salvex. We look forward to your business in the future.
I use their services for a while and I can tell you, they are committed with their customers. I buy and sell equipment through their platform. You can get great deals and smart profit. The staff is always ready to help you. I recommend doing business with them.
Ryan, thank you for your feedback. We are happy to know about your great experience with us. We hope to hear from you soon.
I bought a tractor for my business with Salvex and was impressed that the price was very affordable and the equipment was in good condition. It was a great buy. The staff were very helpful throughout the entire process. I will definitely buy from Salvex again.
Mark, thank you for your feedback. We are happy to know about your great experience with us. We hope to hear from you soon.
This was my first time using this company as my company was looking for some coils. The people I talked to about the product were really knowledgeable and broke down the whole process for me before making a purchase. The process was fast and I was content with the coils we received. I will be using Salvex again in the near future.
Hello Terry,
We are happy to hear you had a good experience with Salvex. We look forward to your business in the future.
Paid Promptly, Received wrong merchandise, Was suppose to send me again the correct ones, never did. Trying to get refunded but no response. Had to pay extra for the warehouse to keep the goods. Horrible Experience. Taking legal action,
DO NOT DEAL WITH THEM
This issue was investigated and resolved. Thank you for your patience.
Deal worked out fine it was good experience dealing with Salvex.
If you do your due diligence on the deals it will be worth it
Thank you for sharing your feedback, Dharmik.
Answer: Nicole, thank you for your question. We are a legit company. If you would like to know more about our history and our work, please visit www.aboutsalvex.com.
Answer: Hi Kimberly, thank you for your question. Is very easy to get a hold of our customer service. You just need to talk to our staff and they will assist with anything you need.
Answer: Thank you for your feedback, Paulo. Hope to hear from you soon.
SALVEX has a rating of 1.9 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. SALVEX ranks 520th among Marketplace sites.
Thank you for sharing your experience with Salvex, Paulo. Looking forward to hear from you soon.