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SatellitePhoneStore.com Reviews Summary
SatellitePhoneStore.com has a rating of 4.5 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.
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Very reliable. Great customer service. Very pleasant to work with and very professional. I have purchased a second phone because I was so pleased with the first one. Don't hesitate, just buy it. The pricing and packages are the best around.
Answer all my questions and follow up to make sure the equipment was received. Excellent service!
Great Guys, great Deals! As expected!
Simple site, easy to manuver, plans lined up so there is no need to hunt and click.
I received the equipment, but have not had a chance to test it yet. Everything arrived in good order and looks to be in good shape.
So far so good. It was my first order.
Excellent service. Knowledgeable staff.
I appreciated the sales rep calling to confirm my rental details, as they needed some adjustment. I received my phone on schedule and as expected.
This was with the Miami store
This was with the Miami store, purchased an iridium go after the salesman assured me the poor reviews were from old outdated models. Once purchased with the super sim, so I would have a local number to avoid expensive phone charges. The unit was never able to received calls or texts from any number with an area code beginning with 9 or 3. Support spent days trying and I was told iridium would contact me within 24 hours. Which they never did. The day I am due to leave for a transatlantic crossing I tried to return the unit since it was not doing what I paid for, this was after 5 days of working with them to get it operating, the told me to use another SIM card for no extra charge. Well this resulted in an extra $275 charges to my cell phone bill for calls billed at $15 per minute. The phone service was horrible, we were charged for many calls that never went through. Sat phone store does not stand behind their products.
I have been looking at this site for a few days trying to figure out what phone and plan would work for my lifestyle.
Hopefully I have found exactly what I need but I will know as soon as I use it abroad.
Easy to set up, clear and crisp. There was a delay, but that may be because I was too close to the other phone. Otherwise it works as described.
*very* impressed with the friendly and responsive customer service
I have never owned a satellite phone before when I called about some information it was answered very professional. I would definitely purchase from your company again.
Good service
Quick response from chatting, cleared loads of queries
Fast and easy, thanks!
Professional and accommodating thru the entire process
Phone cale timely with all overseas adapters and was easy to register to the network. Only issue was small crack found on phone where antenna housing is. Not causing any malfunction though.
The advice and assistance given by your staff over the phone was excellent!
Made the process easy. Only wish they send the tracking with order or upon shipping. Had to call. But all went well
Great deal! No issues with phone or service. Quick customer service!
From the business
Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members