Scentbird

VERY difficult to cancel. Email, wait for reply, (3 weeks in my case, day after next billing, lol).
I just had to dispute 2 random $216.00 charges from Scentbird on my card, 3 months after I canceled. My bank did some investigating, they had been double charging every month the entire year. We combed through and found a bunch of small charges that were overlooked. Turns out, many people have had these same issues. Scammy company. I will change my debit card # if they continue. Shame on you, Scentbird.

I have enjoyed my new scents they always alert me on when they coming what scent I will receive and on the date of shipping n when it arrives at my address great business n I appreciate n advice everyone to try

I recieved a gift what a pain sent me female scents when male the email was confusing and hard to figure out pop up blocks and how why it works all aweful $#*!ty gift nothing but frustrating and crap do not do this unless you hate someone

I am so glad I stumbled across your site, because of all the obvious reasons like being the one who can tell what that smell is, but also having a way to connect with everyone on the face of the earth. I am somewhat new to this so I did a little bit of research on the way it got started. And that made me respect the company so much more.(Great Job). People forget or we take for granted the other scentcess thats what scentbird has done for me is rejog my memories from the good ole days. And now we're making better forever memories. I know it sounds cheesie but thanks again

People, if you ever try to cancel, trust me when I say there will be glitches, problems, disputes to the disputes... you will have to close out your credit card altogether to get them to stop charging. $173 down the drain. Gone.

I have been using Sentbird for about 4 months and I am not disappointed. The perfumes smell last on me all day and the bottle lasts me longer than I expected I usually use scent bird bottle everyday. I am always excited to get a new perfume personalize how I like my scents.

A great subscription service for trying scents you've always wanted to. Or for new ones on the market you want to try before you spend the big money on the bottle. These scents can transport you to another world. They can make you feel rich and exotic, no matter your budget. They come in delightful glass bottles you can purchase colorful cases for. Easy to transport. Very handy for your purse on date night or your suitcase on vacation. They have a quiz you can take to help select a direction and give you recommendations. I love getting the package in the mail! They also sell niche & top brand skincare, also lotions, facemasks, lipbalms, body butters, candles. Great gift options. It's just a fun way to elevate your mood and your day. I really enjoy my subscription and I highly recommend. Customer service is wonderful if you have any problems. Try it at least once... I think you'll be happy you did!

Scentbird has been good the only issue I have is when you take out the payment on the 5th I have to wait until the end of the month to receive my product. There was only one time when I got it in a week or so after payment.

Was a member for 3 months - 3 whole months, got charged for everything but never received a single shipment. Can't contact customer service or the company even with a lawyer. Do not subscribe to this scam - only a matter of time for the company to go out of business.

Scent bird started out really good, until they missed a month, and didn't send on of my birds and continued to charge me for it. They on have zendesk help, no email, I submitted a ticket and not a single person from scentbird has reached out. I'd go to the BBB but it's not worth the $30 I was charged and missing scent. Thanks but no thanks.

They debited my account twice this month after I canceled my subscription over a month ago. I've sent emails and have not received a response. Today I received a dreadful scent that I would have never chose for my worst enemy. I will be contacting my bank to report fraudulent charges. Do not waste your money with Scentbird!

I love this company! I can't believe there is as many bad reviews as I've read! The scent is spot on. And for 14.95 a month you can't beat it to try or basically sample the scent. I'm sorry everyone else gave a bad review however I happen to love you Scentbird! I wish you guys would send me PR to review on my YouTube channel. My Makeup Channel. Keep flying little birdy

Worst company ever. It's pretty messed up that some people get their fragrances and yet so many others just get jerked around by their horrible customer service. They make you email them 1000 times and give vague responses if they even do answer. They don't have a customer service phone number on purpose. Also? Go look them up on the BBB (better business bureau) website. Almost 1k complaints, a big fat F rating and even a huge warning from the BBB saying they're a bad company

I have never been so happy with a subscription service before in all my life, which is why I am taking the time to write this review. I cannot afford to buy full bottles all silly-nilly when I am not sure if I like the scent. Now I have multiple favorites that I cannot wait to buy!

Do not use this company they will not only not give you your product that you ordered they will not deliver it they will make up many excuses you will never hear back and if you do it's a customer service representative who repeats the same thing over and over you cannot get a refund so therefore you are out of services out of time and you have nothing to show for it do not use this company.

If you like being angry and frustrated, then Scentbird is for you. I sent them an email because they charged my account twice. It took them a month to reply and of course I got some lousy excuse and still never received my credit.

I've been with them about 4 months and never was my order on time but my account was charged on time.

I have closed my account, I'm done!

Im in love with all my fragrances, this has been a journey that I used to be the girl on the outside looking in. Perfume is so expensive. This has given me the oppotunity to look good and also smell good too. I'm impressed with this site and all their illustrious smell goods.

Love love love them, they truly stand behind their customers, I had a damaged bottle, they shipped me a brand new one within 2 days and then did a follow up. They are affordable awesome, and I 100 percent recommend everyone to try them,

I absolutley love scentbird, i recommend it if you like to buy smell good stuff. You choose what you want to try every month you can change it. It's more then 30 day supply, if you don't like the scent your not stuck with a full bottle. No money wasted!

Billed and then my two choices were to be shipped and got a notice as shipped. A month later they said both were out of stock and would I like some garbage I would not want as a replacement? How hard is it to buy a bottle and then split it up for customers? Scam and they kept my cash!

I love my fragrances that I get each month but I just don't like the fact when u see all the beautiful cases that are advertised that everyone ends up with their first case being a boring white case and in order to have a colorful case you have to pay for them. I have a lot of friends that receive Scentbird in the mail and our first carrier case is white.

I upgraded from one perfume to two in August, which I was charged for that day instead of the normal billing period. Its September 22nd and I still haven't even gotten an email saying my package is on the way. Before this they were quite prompt, and I usually had my order by the middle of the month.
Other than that, the perfumes are great and I always look forward to getting them. The fact that this month is taking longer than usual is kindof a let down, though.

I opened the subscription last year to buy a cologne for my husband, then promptly closed my subscription. This year for Christmas I reopened the subscription and went to rebuy the same cologne (Fierce). However, this year it was not in stock. So I went to close the subscription and it wouldn't let me! I was already roped in and had to take whatever weird perfume they wanted to send. I got some awful dirty coconut perfume. I wrote to them to try and stop the shipment, or at least send something better, but they said it couldn't be changed. So I figured I'd send it back once I got here, but they're not allowing that either. There's no returns / refunds at all! This company is awful.