So happy to get tickets for my favorite play, Hamilton, in NY! Rates were way cheaper compared to other online ticket hubs and transaction is fast and easy. Just a few minutes and you have ur seats! Thanks again, ScoreBig!
Firstly they charged much more than the tickets had originally indicated online. When we tried to call to get them to reverse or at least pay back the difference they refused and said all tickets are final sale... even though their site says 100% money-back guarantee. The hockey game we're to attend is tomorrow and I'm not even confident that the tickets are real.
We recently had an event cancelled for tickets we did not receive. I was given 12 hours to respond, which was in fine print, if I wanted a cash refund and not a voucher. I did not see that so I had to talk to my friends to see what they wanted to do. Since that email, I received another one saying I would get a refund and another with a voucher. The refund was offered less the service fees but their website says if the tickets aren't delivered for a cancelled event them no fee will be deducted from the refund. Needless to say, what they did is sketchy at best. I currently trying to get in contact with them, but that is difficulty as well. Do not use this service if you can avoid it.
I ordered tickets for a Braves game from Score Big. It was a very easy process and worked better than expected. We got a great price on the tickets and had awesome seats. The only issue we had was it rained at the game which obviously is not Score Big's fault
I bought Coachella tickets for this past April 2020. Coachella ended up cancelled completely this year and the site says 100% refund if an event in cancelled. They will not refund me, saying it's been postponed until 2021. However Coachella always takes place each year so this year is not a postponement it cancelled. Still fighting for a refund.
We used Scorebig to attend the Timbers vs. Real Salt Lake soccer game. Seats were pretty awesome as we were only 2 rows up from the field. It was so easy to use Scorebig and the price was great! We loved the game
This company over prices all of the tickets and makes you pay a pretty large fee on top of it. My event was canceled due to the COVID shut down and they refused to give me a refund stating that there would still be an event, just pushed to a later date. After my event was completely canceled they sent out an email that gave you three options to choose from. A voucher, a refund, or less delivery fees to your order. BUT if you didn't respond within 12 hours then it was automatically chosen for you as a voucher... only 12 hours is too short of a time frame for most people to respond. The voucher is only good for a year and by the way things are going with this virus I will probably not be able to use it by this time next year. Whenever I have contacted customer service they are extremely unhelpful. I will NEVER buy tickets through this company again and will tell everyone looking to buy tickets to avoid it.
Don't do business with them they will send you tickets with somebody else's name on them. Will not reach out to you will not refund you. They sent you canceled tickets. Warning the company do not do business with them.
They kept us in this stupid terrible place for 2 hours and then announced that the game is postponed. No refunds or compensation was offered to anyone. NBA does not care about anyone except for them making money.
So it was not our first time at the Fox with Suite tickets but most certainly the worse experience ever. The staff for the most part were rude the ushers at least. As I was walking up the stairs after being directed by someone a guy came out of nowhere and rudely questioned where are you going the only seats up here are suites? So I said I know and that's what my ticket says. Just rude, he mumbled something then stepped aside. And then as my daughter jogged to her seat a older lady yelled at her like stop running and then I apologized to her she said nothing. Rudest staff I've ever encounter there.
Tickets priced well below face value, though the fees involved still placed the cost at over $120 a ticket. Still worthwhile for my son, who is a big Metallica fan; he enjoyed the show very much, and we were probably about 25 feet from the stage all night. Would buy tickets from Scorebig again.
I bought a pair of Wizard tickets for my Girlfriend's birthday. The seats were awesome and the price was better than any competitor by at least 10%. May not sound much but always rather save than pay more. The release of the seats was smooth and was able to get in via my phone. Second time with ScoreBig and will continue to purchase my tickets here.
Had a good time at the game. Was a bit nervous about whether or not the tickets would be valid after purchasing them. This due to game last year with tickets purchased from Score Big that were not valid when we went to the game and I had to spend another $250 to get in. Never got refunded money as promised.
Seats were absolutely amazing I took my sons to a game with seats that I could not normally afford. We were three rows behind home plate at a fraction of the cost my boys had a fabulous time one they will remember forever
Found the section I wanted to sit and the site provided me with my options. Easy process to purchase tickets and received them electronically immediately. Seats were accurately displayed in the seating chart. No problems.
This was not my first purchase from scorebig so I know that this is a reliable site to get great deals on tickets. We did score big with floor seat to Hall and Oates. It was a last minute purchase but it was nothing short of amazing. Easy access to my tickets-print and go. I will definitely be back to Scorebig for more concert tickets.
The seats we got through Score Big were great. We enjoyed an unobstructed view of the sporting event we attended. The tickets were sent for immediate download. I would prefer to be advised of the per ticket service fee much earlier in the process, definitely before I give my credit card information.
My daughter loved it, my wallet cried:)Show was great, no problem with tickets and our seats were really nice. I did find out that seats next to us were selling for more than 50 % less than what i paid so that was little bit disappointing
Phenomenal show put on by all the artists. Garths high energy and crowd interaction made everyone feel he was there just for them. Trisha was great and wish we could have heard more from her and Garth together.
The best play Ive seen so far. Never heard of it until a few months ago so I was unsure if it would be as good as the ones I saw in New York or Chicago but it was even better. Also the stage sets were amazing!
Overview
ScoreBig has a rating of 3.4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreBig most frequently mention great seats, service fee and face value. ScoreBig ranks 18th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members