business logo of ScoreSense

ScoreSenseReviews 508

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


How would you rate ScoreSense?
grey star
grey star
grey star
grey star
grey star

ScoreSense Reviews Summary

ScoreSense has a rating of 3.7 stars from 508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Judi X.
Unfollow Judi X.
Share Review
Report Review

Good service
May 20, 2023

Good - As expected with no problems. Thank you for good service..

Date of experience: April 20, 2023
Tennessee
2 reviews
0 helpful votes
Follow DEBRA B.
Unfollow DEBRA B.
Share Review
Report Review

Informative
April 20, 2023

Got what I needed. Easy to use. Typing to get in all required 50 characters

Date of experience: April 20, 2023
California
1 review
1 helpful vote
Follow Valerie s.
Unfollow Valerie s.
Share Review
Report Review

Subscription
May 20, 2023

I like to cancel my subscription I am not interested in using this scorelender site.

Date of experience: April 20, 2023
Louisiana
1 review
0 helpful votes
Follow Ferdinand C.
Unfollow Ferdinand C.
Share Review
Report Review

Excellent
April 20, 2023

Easy to navigate through in a short while. I got the three scores from all the credit reporting companies.

Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
Follow Kenneth N.
Unfollow Kenneth N.
Share Review
Report Review

Credit score
May 20, 2023

I saw three different credit scores and I was pleased with what I saw

Date of experience: April 20, 2023
Georgia
1 review
0 helpful votes
Follow Taryn F.
Unfollow Taryn F.
Share Review
Report Review

I want to cancel
April 26, 2023

I want to cancel but can't find where to cancel this!

Date of experience: March 27, 2023
Minnesota
1 review
0 helpful votes
Follow Arturo Geovany K.
Unfollow Arturo Geovany K.
Share Review
Report Review

I recieved my credit scores but they said that at the cost of $1 (refundable) i'd be able to look at my credit scores, but when i checked my account info I was enrolled in a $30 plan i never enrolled for.

Date of experience: March 14, 2023
California
1 review
0 helpful votes
Follow william M.
Unfollow william M.
Share Review
Report Review

Thanks
March 14, 2023

It was easy an fast thanks. The step was easy an I had no problem

Date of experience: March 14, 2023
California
2 reviews
0 helpful votes
Follow maxine V.
Unfollow maxine V.
Share Review
Report Review

Very good
March 14, 2023

Very easy to understand. And got result very soon.

Date of experience: March 14, 2023
Minnesota
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Good experience
March 4, 2023

Everything was good except I didn't need to be wrapped into the future charges of using score sense because I have monitors all ready to help with fraud.

Date of experience: March 4, 2023
California
1 review
0 helpful votes
Follow Joanna V.
Unfollow Joanna V.
Share Review
Report Review

In 10/22, I initially did a free trial with Scoresense. Before the free trial, was over, I called and cancelled. Today which is 03/03/2023, I seen a charge on my credit card for $29.95. So I called Scoresense to explain that I cancelled their Subscriprition mnths ago and requested a refund. They said they would not refund them since Indidnt cancel. I told them that I did cancel and never logged in except o e time only to check my credit score. It was still denied a refund. I asked them why did they charge me and store my credit card? They could not reply.
So I don't recommend them to anyone. I have to go through my bank for the dispute process. Its just a shady company to do business with.

Date of experience: March 2, 2023
Massachusetts
1 review
0 helpful votes
Follow Isabirye E.
Unfollow Isabirye E.
Share Review
Report Review

Great
February 20, 2023

Good experience and I would like to have an account so that it makes it easy for me to log in any time of my convinience

Date of experience: February 20, 2023
Texas
2 reviews
2 helpful votes
Follow Ebony P.
Unfollow Ebony P.
Share Review
Report Review

The four stars is for not having had enough time to fully use ScoreSense to review their product honestly, but the customer service was on point. Jesse Morales helped me and he was such a delight to work with! I was irritated when I called due to an issue and he went through everything with me, resolving the problem. Very thorough, patient, & kind. -Thank you!

Date of experience: February 15, 2023
Tennessee
2 reviews
0 helpful votes
Follow Linda Y.
Unfollow Linda Y.
Share Review
Report Review

Credit
March 6, 2023

It was ok. Fellow was patient. Seems complicated to maneuver sround. I got credit scores but not reports

Date of experience: February 4, 2023
Texas
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Satisfied
February 2, 2023

Satisfied with what I paid for. I enrolled and received. Thank you.

Date of experience: February 2, 2023
Michigan
1 review
0 helpful votes
Follow Steve P.
Unfollow Steve P.
Share Review
Report Review

Credit score
February 1, 2023

It was easy and good, was reluctant to give my social security info

Date of experience: February 1, 2023
Missouri
1 review
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

Poor
March 2, 2023

I never got my credit Scores…. Cancel my trial. I was expecting to see my scores to see what I need to do to build my credit up but I can even get my scores. Waste of money.

Date of experience: January 31, 2023
Puerto Rico
1 review
0 helpful votes
Follow Carlos D.
Unfollow Carlos D.
Share Review
Report Review

Good Service
January 13, 2023

Good and fast service, I was able to resolve my issue. I will no longer need your service. How can I unsubscribe?

Date of experience: January 13, 2023
New York
1 review
0 helpful votes
Follow Tasha N.
Unfollow Tasha N.
Share Review
Report Review

I like it
January 11, 2023

I like that I can see a break down of my scores and where they are coming from and what I can do to solve my issues on my credit report

Date of experience: January 11, 2023
Utah
1 review
0 helpful votes
Follow Jimmy D.
Unfollow Jimmy D.
Share Review
Report Review

It was a good report.
January 11, 2023

It was better than other credit reports. But I can't afford the fee every month. Thank you, God Bless you.

Date of experience: January 11, 2023