Overview
ScoreSense has a rating of 4 stars from 1,752 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.
I called to cancel & spoke with a very nice, knowledgeable agent & she offered me a very good special price for the program. I've had good results so far. The best credit management program out there in my opinion.
Your report has 2 accounts in collections, repossession, or are significantly past due. I have paid off all Tax Liens as of February 14,2020; my car loans are either paid off or up to date. None of my credit cards are past due. All three credit companies, Experian, etc. show my score significantly higher.
Can you please let me know what is on your report that shows 2 accounts in collections. Thank you.
I received the information I called for. Other than that I do not know enough about the company to write a long review. So far I'm satisfied, but time will tell if I continue to be satisfied with ScoreSense services.
I would give zero stars if possible. This is a complete scam. I was unable to load any of the information from the website, it wouldn't allow me to open/view anything. I sent an email requesting my subscription be cancelled, got no response, but my account was charged 30.00. The person that I spoke to on the phone was very professional and understanding. However, your service and product SUCK. Use the 30.00 to improve it.
I have tried to cancel this and I have requested 7 times and they are still trying to charge my card. Extremely hard to get anyone to answer my cancellation request. Don't like services. Not worth $20 a month! Don't do it or free week, they kick you in and can't cancel! Very dissatisfied!
This site is trash, and ran by trash people. Signed up for the membership to review my credit scores. Subsequently called 4 different times to cancel my membership, twice was kept on hold for over 2 hours, one the line was closed 20 mins before it was supposed to be, and once (my fault) where I missed the time to call. Tried to email and chat, and was told they couldn't cancel that way. Finally got through on my fifth attempt, conveniently after the "free trial" period ended. Then was finally able to cancel and told they would "review" my request for a refund on their membership fee, which I had "used" for 2 days. Thanks again scoresense!
Very informative and necessary. I like the way it breaks down all areas of concerns with resolutions to any and all areas. It's a path to helping me to raise my score and to know when to correct the status of my credit or to go higher up the scale of financial worthiness.
My card was charged $29.99 and I contacted them explaining I never used services ane want the account closed and my money back I was denied my money back because it's after the billing cycle I never got no bill never used services and my account is closed what am I being charged for but they want to refund me $1
Email was okay, website, not so much. I felt there was limited information of services. Monthly cost is prohibited for someone like me on SSDI. I called to cancel and talked with Richard, who explained much more about your services and knocked down my monthly cost. Very helpful.
I wanted to know if I could get them for free, like my bank or credit card does. Not so. I'm told the charge will be reversed. Why do it in the first place? I don't think I will be doing this again.
The experience wasn't awful, I'm just very frugal.
My husband and I refinanced our house last year. We thought we were authorizing a one time credit check but apparently we signed up for monthly charge from scoresense. My husbands into online sports so when I saw the twice monthly charge I didn't think anything of it. When I decided to ask him about it we realized we were getting charged twice a month for a service we never used for over a year! When we contacted customer support to cancel we were not refunded any of our money. Never logged in, never saw a credit report, never accessed the account. All the emails from scoresense.com were going to our spam account so we had no idea we were signed up. And what I thought was a twice a month fee for my husband was actually one for him and one for me. We were both signed up without our knowledge and they won't refund us our money. I guess the customer isn't always right.
They charged me a membership fee after I cancelled within the time required. I called and they refused to give my 30.00 back. I don't recommend scoresense, it is a RIP off. I didn't even get the info I was looking for.
The scores did not reflect my latest payments, and subsequently I questioned the scores, as several of the balances were still quite high. My scores have never been at this level. I have always had scores over 800. It seems that despite the fact that I keep up with all the payments, am not late, etc., my scores keep going down. I think it's because of the "hard inquiries" by others in to my credit. At any rate, I realize you are asking for a review of ScoreSense, and not the credit report system. Just feeling frustrated because it seems that the harder I work to stay on top of all of these payments, the lower the scores go.
I got my scores easily but only by giving my credit card details, supposedly for a $1 refundable payment, but then only by also committing to a free week that defaults to a monthly charge. So -- NOT free as advertised.
A company made an inquiry while my credit report had a freeze on it - by me. They denied me credit but did not go back to check the score after I lifted the freeze. This lowered my score by 13 points and nothing I can do about it until that company lifts their inquiry!
Greetings,
When I registered for Scoresence, I found everything I needed. The credit reports were easy to find, read, and understand. I also appreciate the updates.
Thank you in advance for making the process flow smoothly
Very satisfied to see what others are seeing when they are looking at my credit. It was shocking to see how irresponsible some companies can be when they do a hard pull on your credit more than once. Since I can clearly see everything that I need to work on, I can be more efficient in repairing and solutions to building my best outcome.
I had a subscription with scoreline for several years and always received top quality service. I had to drop my acct cpl years back because at the time was unable to afford it. However, prior to actually dropping the service. When I thought I had no choice, I was offered a significant decrease in my monthly payment, same excellent service. Thus enabling me to keep the service a year or two longer than I had hoped to. Eventually though, I had to stop the service. It has been a complete headache trying to keep a close watch on my financial situation without this service. Today I am thrilled to be able to repurchase the service. Keeping up with my scores, knowing who has inquired of my credit, the excellent learning experiences and guidance of finances, and so much more. I tried less expensive services that just did not cover all that scoresense does am very grateful that I am able to afford this quality server.
It's stupid that I have to check my scores to proceed with a loan request when the lender is going to check my score anyway. Now I've had to pay and have to cancel membership here before you charge me more.
I was able to obtain access to all 3 credit reports. I was trying to figure out why my score took a hit. I had searched elsewhere and found no answers. I found something on all of them that I did not recognize. I called a representative and got it figure out. It is a great tool to keep me on the right track with my credit.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT
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- Richardson, TX
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members