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SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.
Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.
Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!
Always reliable, accurate and reliable. Best value on the web that I have found. I try to increase my silver holdings every month.
Received order in a timely manner and completely satisfied with product received. Will continue to use SD Bullion as my go to source.
I love simple, low cost and fast. Thank you for the service, I have shared my experience with others and more to come!
You can look around, but the prices are always same or better at SD bullion. No complaints. Best shipping price, best product price.
Everything arrived exactly as expected and fast shipping! My sons enjoyed looking at the coins and learned more about coin and bullion collecting!
This is picture looks like somebody opened it up before they stuck it in the bubble wrap
And then stuck it in the other envelope before mailing it
And now bring me the post office for opening the package and tearing open my coin roll
I received my package in the mail in the seal envelope and a sealed bubble wrap amazing how none of the bubbles were popped
Only to find it inside the two packages was a torn open coin roll and all the coins in numerical order almost
Will the manager from SD bullion
Said they wouldn't ship anything that was torn it had to happen in transit
The way this coin roll was tore open it looked like somebody had searched the coins and put them all back there almost in numerical order
I sent another message to Will pretty much he called me a liar in the process
I called them on the phone and they wouldn't connect me with somebody that could actually fix this issue
A higher up that had the ability to look into it a little further
the accusation of a federal crime to a federal employee from SD bullion
The smile on my face quickly turned into a frown when I saw my torn opens what looked like to be searched coin roll
I won't
I WON'T DO BUSINESS WITH THEM AGAIN
THE APPARENT DISHONESTY THAT I HAVE SEEN AND LET'S PASS YOU DOWN THE LINE SO YOU'RE COMPLAINT ISN'T DEALT WITH PROFESSIONALLY
SD BOY ON YOU GET A
" ZERO"
IN MY RATINGS I HAVE TO MARK A
" 1"
KARMA
Tip for consumers:
Videotape the opening of your package when you receive it
My camera man was unavailable at the time I got this I was just excited to get it only to be disappointed by the product I got
Don't call them cuz they'll just hang up on you and think you're no big deal
Products used:
$10 junk silver coin roll
It was supposed to be unopened but as you can see in the picture they tore it open before they shipped it
None of the bubbles were popped that the corn rolls were put in so the tearing of the coin roll could not have been done by a federal postal worker
Will the manager from SD bullion blame the postal worker then he came back with another email completely different
Coins are nice but when I pay $600 I expect the postal carrier to get my signature and not just leave it at the curb in my mailbox.
You system sucks i made 100.000 in purchases from amex because you are so slow with your orders if i was the boss you all would be FIRED
Hello Darci,
We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.
We appreciate your business with us, and know these are longer than our usual shipping times. Our website does have a discloser during the checkout screen of our temporary extended shipping times, and our Executive Team also sent out a message to all of our customers explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.
Please feel free to contact us with any additional feedback or questions that you have.
Sincerely,
SD Bullion Customer Service
I called competitors and they wouldn't match or beat the price of the Monster Box. My silver came quickly without any surprises! I have ordered more!
I have ordered silver from SD Bullion several times. You'll get great and secure service and have a great investment for your future.
Tip for consumers:
Invest for your future
Products used:
Investment Silver
GREAT PRICES GREAT SELECTION, BUT I HATE THAT PARCEL SELECT MAIL SERVICE, A WEEK TO GET HERE FROM MICHIGAN TO CT IS JUST TO LONG, BUT STILL GOOD COMPANY WITH GREAT PRICES
Whatever your interests are, be it stacking or numismatics, you'll find fair and competitive pricing at SD Bullion as well as excellent service.
Order arrived via US mail... Good packaging, and correct for my order. All is well... I will buy more silver when I think the price is right...
I've bought from multiple bullion dealers and I much prefer sd bullion… can't wait to get back to the low premium days
Hello Steve,
Thank you for taking the time to leave us a review. We truly appreciate your feedback and would like to thank you for taking the time to leave a review with such kind words!
We strive to provide the lowest prices, the best service, and the fastest shipping! We greatly appreciate you for being a valued SD Bullion customer. Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
I have purchased from SD Bullion for a few years now and they are fast, reliable and the best price around!
I ordered and received a beautiful silver bar. I got a great product at a great price. The proclaim liberty bar is unique, historical and beautiful.
Hello Luke,
Thank you for taking the time to leave us a review!
We are happy to hear the proclaim liberty bar is to your liking! These tend to be good options when people are looking for lower premium items, but are also interested in a specific design. We truly value your feedback, and we appreciate your business. If there is anything we can do to better your experience with us, please let us know!
Best,
SD Bullion Customer Service
Have not had any issues dealing with SD Bullion top notch organization and a pleasure to do business with.
The coins came promptly, and was exactly what I had anticipated. Will certainly shop there again. The best overall prices and extemely good service.
Very pleased with product, will continue to do business. Product packaged well. Arrived as described.
I sent payment by bank wire transfer on 6/12/2018 to expedite the process. The shipment arrived on 6/23/2018. Why does it take 11 days to deliver?
Order was accurate and received in a timely manner. Lowest commissions I have found. Trustworthy company.
Tip for consumers:
Be patient, the demand is out pacing supply. You may have to wait a little while.
Products used:
Bullion
I mirror Matt's experience in (trust pilot) 6/6/23
This experience proves to me that "SD Bullion" is not an "above board" company. You as well?
Basically the same experience on June 7th.
1st time buyer, responded to a flash sale.
The order was put through as I was attempting to find area access to filling out bank routing number etc. prior to the customary payment confirmation. I called and also got cut off.(pattern?) I send an email to cancel. I get a return call and then, after the fact, I am told of the inflated cancellation fee's.(extortion). These facts should be prominently displayed during the process, not be surreptitiously discussed after the fact. Deceitful! They use an outside source for wire transfers. "Plaid" They required my user name and password to access my bank account. Absurd! Who is stupid enough to give personal banking information, on line no less? The inflated extortion fee's are also ridiculous. The trading of silver at the time was 10 cents less than I was charged, and they inflated considerably, the market movement upward to feloniously overcharge said cancellation fee. ( I can provide a snapshot for proof). This is the first time I have ever seen an order process prior to payment confirmation. Determine for yourself. Would you trust doing business with such a greedy and disingenuous company where you are not given the opportunity to back out with all these obstructions?
These obstructions came after the fact. It is a trap. (In my mind by design) Do not let yourself get trapped in this money grabbing ploy! This experience proves to me that "SD Bullion" is not an "above board" company. You as well?
Tip for consumers:
billed OVER $500.00 for a nearly immediate cancellation ,no product sent nor return needed. UNETHICAL!!!!
Hello Denis,
Thank you for taking the time to leave us a review.
Plaid enables us to utilize e-checks without our servers storing your bank account information. Instead the information is encrypted and tokenized.
It is much more secure than a customer typing their bank information into a website. Previously, if someone had a personal check account you had written them, they would be able to use the routing number and account number off the bottom of the check.
By using this service, it enables us to offer e-checks to more customers. Previously we were unable to offer a first time customer the ability to pay via e-check. Furthermore, we are able to ship orders faster as personal checks take time to arrive to us in the mail and bounced check time varies based on the bank.
Individuals who have established a history and reached threshold order amounts are still eligible to use the previous system we had in place.
If the system is not for you, we completely understand. We invite you to use one of the other seven payment methods we have available on SD Bullion.
We apologize for any cancellation fee confusion. We have cancellation fees because this is a live market business. Cancellation fees are calculated as 5% of the order total or $35, whichever is greater, plus any applicable market loss. Every customer must agree to these terms prior to submitting their order, whether they place the order online or over the phone with an agent.
We'd be happy to help you and look into your cancellation fees. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback,
SD Bullion Customer Service
SD is my place for purchasing precious metals. Always good prices on beautiful coins and accessories. Fast shipping and good packaging.
Great service and selection. The goods arrived promptly and securely packaged. Great products! I will be back for more. No doubt
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Hello Darrell,
Thank you for taking the time to leave us a review.
I do apologize that the packaging for these coins got torn during shipment. Occasionally, a coin roll may be broken while in transit due to the handling of a package. Please be assured that SD Bullion would not initially send a coin roll that has been broken. The packaging also does not add any value to the coins, and these would resell at the same rate as another coin roll. Regardless, we would be happy to continue working on a resolution if you send us an email at sales@sdbullion, or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-6 p.m. est Monday through Thursday and from 8 a.m.-5 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service