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SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.
Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.
Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!
Everything goes smooth when ordering. It's the shipping that gets me. Especially when I direct wire the money to you guys.
Terrible customer service and they do not care for your business, and are rude... There are so many other reputable outlets.
Tip for consumers:
No credibility, there are many other outlets that are reputable and provide decent customer service. Customer service is terrible. If you are going to invest your money use another dealer... ZERO STARS.
Products used:
I did not, they are a bait and switch outlet...
Hello,
Thank you for taking the time to leave us a review.
We sincerely apologize you had a bad experience with our customer service. We strive to help our customers as best we can!
If you would like to provide more details about your SD Bullion experience, we'd be happy to help. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
Ordered Canadian Maple Leaf Gold Coin and was I was very pleased with the purchase. Thanks. Received timely, and well packaged.
Great website, easy sales good prices for the most part could be better but you know it is what it is.
The silver I ordered came as expected and on time. The customer service was the best experience I've had in a long time. Thank you.
I know you guys are crazy busy. I appreciate all the extra effort you are providing to your customers. As usual my order was flawless.
Hello John,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
I pre-ordered an item and it was my first purchase from SD. It arrived on time and in great condition! I am very well pleased.
I've been a customer of SD Bullion for about three years. During that time I've place dozens of orders and always had a good experience.
SD Bullion provides quick and reliable service at the best price on the internet. Have had multiple orders with this company and will have more.
The price was unbeatable, and all though it took longer then I expected, It was worth every penny. Keep sending me deals I can't refuse!
Always easy to do business with SD. Payment, shipping and delivery always efficient and accurate. Thanks for another positive experience.
First time buying from SD bullion. Good experience. Prices were the best I could find. Will buy again from SD.
I have been ordering for years. They are always on top of things and are quick to respond to inquiries.
Very satisfying, easy and enjoyable! Ordered my very first silver 1oz. Maple leaf coin. Great price, beautiful coins and received them pretty quick.
It was a very easy to order and pay on line. The purchase arrived on time and in a very secure package.
Love doing business with SD Bullion!
Easy to order. Ask for a variety of coins but got all of their coins. Disappointed in that. Hoping to get buffalo and liberty.
Hello Will,
Thank you for taking the time to leave us a review. We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible!
Regarding variety: you can find all products in stock here: https://sdbullion.com/products
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
I was pleased with the price and the packaging. Was notified by email when they shipped. Coins were just what they said they would be,
Robert C.
It always take a couple of days for you to ship items out. The transit is not a problem but if you could ship them out faster.
A great smooth transaction that went very well. The product was as ordered and the shipping was worry free.
Great company over the years have not had any issues very timely in delivery and buying process Great company!
I've been doing business with SD Bullion for several years. A good company to do business with. Highly Recommended.
From order to delivery the process was flawless and done in good time with appropriate notifications along the process.
I had a problem with postal delay of my payment, and you adjusted for the problem and still provided excellent service. Thank you
Hard to understand why after several days, after the check has cleared my account that it takes so long to receive the order!?
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Hello Zachary,
Thank you for taking the time to leave us a review.
We are working on speeding up the shipping, however, our ship times have increased.
Thank you for supporting SD Bullion!
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service