SD Bullion

This was my third order from SD Bullion and each has been a great experience. While this particular order took significantly longer than the last two, SD Bullion did an admirable job explaining the reasoning for the delay prior to my placement of the order. They set the expectation and then met that expectation accordingly.

I appreciate the proactive communication and the solid service I have experienced from SD Bullion so far.

Based on these prior experiences, I am sure to continue doing business with SD Bullion for my silver needs!

It took SD Bullion one month to send me my purchase. I called up several times and received a different excuse everytime I called. I had to reach out to my bank about how they took my money and never sent me my purchase. Don't buy from this company they are thieves. Buy your precious metals from.APMEX. I hate SD Bullion because they are crooks.

First of all, I appreciate the easy to navigate website. I knew what the spot price was and the premium before I ordered. Dealing with some companies in the past that information was not clear. The price locked in at the time of order and did not change. To keep the price as low as possible we decided to send a paper check and to receive via USPS. This took a little longer, but we were not in a hurry. The whole process worked beautifully! Thank you for the great service!

I ordered from SD Bullion because I hear them mentioned when I listen to SGT Report. They had a spot price special that I took advantage of but failed to enter the discount code. Unfortunately they couldn't apply the discount after the order went through but they did offer me free shipping on my next order. They also allowed me to change from a wire transfer to check payment after the transaction. All and all a good experience.

I consider the Austrian Silver Philharmonic 1oz coin one of the three prettiest government issued silver bullion coins in the world. The other two are American eagle and the British Britannica. SD Bullion put this coin on sale for a little while in September 2018. I got a few. I ordered my coins on SD Bullion website unassisted. I paid by check. My order was received within two weeks, well packed. Thank you SD Bullion! Philip

I buy a fair amount of silver and gold from sdbullion.com - their prices are very fair and they have a good selection of products. You will not be treated by them. Some companies are not as honest as others. That's why I like purchasing from this company as well as one or two others that have a very good reputation.

My close friend placed her first order with SD Bullion in late January 2022. The order was shipped via FedEx. The package never arrived. Upon investigation, both SD Bullion and FedEx claimed the package was delivered. No it wasn't. As a disabled retiree, my friend is always home. A manager at SD Bullion mentioned that delivery problems are occurring on an increasing basis, yet they don't require a signature upon delivery. So, my friend is made to feel like a thief and jump through "hoops" to get her "merchandise. She was required to file several forms including a notarized affidavit stating she never received the package. A major inconvenience for a disabled person. Mr. Tyler Walls - Is this how you treat new customers? We will never use SD Bullion again. Beware of their attitude. "One and Done" for this sad organization.

Ii received 20 indian head rounds but I had ordered a different type of round called a buffalo. I know it is pointless to try to exchange them for what I ordered from what I received without any costs to me. So I ate the mistake. Sad

I went online to purchase from this company. In checking out, I accidentally hit the pay by check instead of the credit card option. Once this happened, I could no longer move forward or backwards in the system. I could not uncheck the option to change it to credit. I backed out of the page and re-ordered the product. Weeks later I got a bill for a cancelled order. I never hit the place order button. Not only that, but the bill that came was for the 35.00 cancellation fee, plus a 47.46 market loss ( silver price barely moved) and a cancellation fee of 47.46. When I tried to contact them about this, they had no interest in being reasonable. This is their policy. Fraud. Do not do business with this company.

I know y'all have been inundated with orders lately. I got mine in right before the flood, but I think it got delayed a few days due to the onslaught anyway. Still, I got what I wanted at the nicest price around.

SD Bullion has the lowest prices! I prefer SD Bullion over the other precious metals dealers. The mailing takes a little while. If you could offer the electronic checks, in addition to mail in personal checks, that be great!

Package still hasn't arrived a month later. Asked sender to contact UPS and see why package has been held up. The customer service representatives flat refused 3x times. I contacted the UPS International and they hadn't even included contact information which is why package has been stuck in warehouse for over month. They are not willing to ensure packages arrive to receiver with no issue. Avoid this company at all costs.

Five out of five stars. You give more than your customers purchase. I've purchased for three years, and have never waited longer than five days for delivery. Most times I received my purchase within three days. Excellent service.

I ordered One 1oz Gold Maple Leaf 2021 coin. When I received, the coin was wrapped around too tight. It put almost a permanent crease in the plasic sleeve. I submitted my comments, they answered but didn't care.

I have made all my bullion purchases from SD Bullion for years. They are reliable and honest. They always have the lowest price and all transactions have been smooth as silk. Wouldn't go anywhere else.

I was taught by my grandmother how she survived the Great Depression using precious metals. I had never ordered any precious metals before, nor had I purchased them in person. I wanted to teach my grandchildren about the value of precious metals like I learned, but didn't know how to begin. Your videos educated me about the process, so I decided to try ordering from you. I couldn't have been more pleased with the products or the service. SDB is totally trustworthy, and I hope to be able to order again from you soon.

I spent over $45k on silver leafs and kangaroos. The premiums we're $4.50 per coin.

No less than a few days pass, they drop their premiums to $3.99.

I asked for a credit for the difference since I just bought, they told me I was SOL.

Stupid and dumb to lost business over $.50.

SD Bullion will treat your questions with a take it or leave it attitude. I also requested and paid for FedEx 2nd day shipping. They took 3 days to fill my order and another 6 days for FedEx to deliver it... very disappointed.

Our mail carrier tried to steel my silver because he could feel it through the soft packaging you sent it in. I confronted him in the street and he lied about having it. It was in his bag the whole time. He felt the weight of it and the shape and decided it was something to keep so when he stopped at our house to deliver it he simply kept it in his bag. He eventually gave in and gave it to me. He no longer works for the USPS. A slightly oversized cardboard box might be better to send it in. I'm afraid to order anymore now.

I purchased a monster box of 50 Royal Canadian Mint 10 oz bars. Payment through SD bullion was very quick and my shipment went out after 2 days. My only complaint is when I received my package the box had been torn and taped back together. After opening the package the black hard plastic lid on the monster box had a 6 inch crack. Most of the bars were fine and in good condition but there were 2-3 bars that had large indentions on the edges and looked like someone had dropped the package hard enough to break the lid and damage a few bars. The package was shipped through UPS and I think SD Bullion is a great company but UPS is to blame for the damage. Only reason I didn't bother with insurance or sending it back is I really wanted my 50 bars to have the serial numbers in order. In the future I'll make smaller purchases to hopefully prevent damage from the shipping company.

I placed a large order with SD Bullion. They lost or stole my order, and then told me to fill out a Statement of Loss form and to return it within 72 hours, and in the same email SD Bullion says, "Please allow 7-10 business days for our team to coordinate..." My order was place FIVE WEEKS ago. Customer service was rep was rude and disrespectful. After 11 years of doing regular business with APMEX, I have never had an issue. This was my first order with SD Bullion. They are either unbelievably incompetent or they essentially stole my money!

Well I was looking for reputable store with a low price for bullion coins and I heard about this one on the internet so I gave them a try. Selection was good and the ordering was easy so I've been a customer every since.

I order a large amount of silver they claim they had, but shipping the claim will not happen for weeks. If they truly have my order and I receive it soon I will change my review, but as of now I believe they are selling products they do not have!