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SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.
Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.
Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!
SD Bullion is always a pleasure to deal with for purchasing Bullion. They're professional and trustworthy. I've dealt with other large Bullion dealers in the past and have had some bad experience.
The 22nd. Of May I ordered the same amount of sliver from JM Bullion and SD bullion the only difference was I paid extra for 2 day delivery from SD Bullion I didn't pay any extra to JM Bullion. Today the 24th. Of May at 11:30 a.m. I received my order from JM Bullion. SD bullion has not even shipped yet! I just thought people should know this. I always buy from JM Bullion but thought I would try SD bullion once. I always get my orders from JM Bullion within 3 days. No extra charge. The latest is 4 days. So FYI if you order from SD bullion.
Hello Robert,
Thank you for taking the time to leave us a review.
Once received, e-check, personal check, money order and cashier's check take 3-5 business days to process through our accounting system. Credit/debit card and bank wire payments take 2 business days to fully process. After that, it usually takes orders 1-3 business days to process through the shipping queue due to high order volume but could take slightly longer.
Thank you for your feedback!
Best,
SD Bullion Customer Service
The best price for silver products. The monster box I ordered came was shipped in a timely manner. I will definitely do business with the company again.
I got the gold bars as described. The pricing is the best compare to other places, the shipping was great and secured (signature required). Will buy again
SD Bullion is the perfect, credible bullion dealer for all my silver stacking needs. I appreciate the transparency and the Bible-based structure of the company.
Products used:
Silver Bullion
I made an order without paying, now they are trying to charge 35 dollars for not completing the order. Now they want to put it in collections and charge me 56 dollars. DONT DO BUSINESS WITH THESE $#*!S!
Products used:
I never bought anything, and they still want to charge me a cancellation fee
Hello Ted,
We apologize for any cancellation fee confusion. We have cancellation fees because this is a live market business. Cancellation fees are calculated as 5% of the order total or $35, whichever is greater, plus any applicable market loss. Every customer must agree to these terms prior to submitting their order, whether they place the order online or over the phone with an agent.
We'd be happy to help you and look into your cancellation fees. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
I ordered 20 silver eagles year 2016. I received them in a tube but the green top was broken in pieces. Also there was no padding at the top so the coins moved. You need to package better.
Love these coins! They were packaged nicely, as usual, and it was a thrill to open the box and see these handsome coins.
You guys always do a great job too!
Hello James,
Thank you for taking the time to leave us a review.
Thank you for your kind words and for supporting SD Bullion!
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
Great but I was disappointed in seeing that Liberty Bell coin. I do not care to see a picture of that reptillian, evil, satanic, witch Queen Lizzy anywhere.
Hello Susan,
Thank you for taking the time to leave us a review.
If you would like to provide more details about your SD Bullion experience, we'd be happy to help. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
MINUS NINTY NINE STARS. I ORDERED A 10 OUNCE SILVER INDIAN HEAD BAR FROM SD BULLION WHEN I CLICKED ON THE IMAGE OF A TEN OUNCE INDIAN HEAD SILVER BAR. BEWARE, I RECEIVED A DIFFERENT BAR THAT HAS NO NAME AND NO SERIAL NUMBER. IT HAS AN EAGLE THAT SEEMS FAKE. WHY IS IT THAT THEY ADVERTISE AN INDIAN HEAD BAR BUT THEN TURN AROUND AND SEND WHAT THEY WANT AND NOT WHAT THE COSTUMER ORDERED. AFTER THIS HAPPENED I READ THEIR REVIEWS AND I WAS SURPRISED TO SEE THAT THESE PEOPLE ARE STILL IN BUSINESS BUT I REALIZED THAT THEY ARE TOO BIG FOR ANYONE TO DO ANYTHING. THE ONLY THING THAT I CAN DO IS SHARE MY HORRIBLE EXPERIENCE WITH THESE LIARS, CHEATERS AND CON ARTISTS AND NEVER BUY ANYTHING FROM THEM AGAIN. I HOPE THAT YOU WILL BEWARE AND DO THE SAME THING NOW THAT YOU HAVE REAL INFORMATION FROM AN HONEST BUYER. THANK YOU AND WATCH YOUR MONEY SO MANY ARE EAGER TO TAKE IT ANYWAY THEY CAN.
Tip for consumers:
BEWARE!!!! FIND SOMEONE HONEST AND NOT CROOKS THAT WILL DO ANYTHING TO PART YOU FROM YOUR HARD EARNED MONEY. DO NOT ORDER FROM SD BULLION THEY DO NOT HAVE YOUR BEST INTEREST IN MIND BUT ONLY THEIRS THAT IS A GUARANTEE.
Products used:
I received a Different unbranded 10oz silver bar than requested and ordered. seems fake.
Hello,
Thank you for taking the time to leave us a review!
Upon reviewing your order, it appears that you purchased a 10 oz Silver Bar - Design Our Choice. Per the product description on this item: “There is no guarantee that a customer will get a specific bar from a specific mint. We simply ship what we have in stock. If a customer wants to select a specific brand or mint 10 oz Silver bar, we likely offer those options in our 10 oz Silver bar category.” There are five different designs pictured on the product page, and these are just examples of types of bars that you may receive. The exact bar included in your order simply depends on what is in inventory when your order is fulfilled.
Again, if you’re looking for a particular design, I recommend purchasing it directly. These bars have lower premium because they are random designed. I assure you, however, that these are genuine silver bars. We test products before they are added to our inventory, and we have never, ever, sent out a fake product.
Further, we are one of the most reputable dealers in the industry. We work hard to ensure our customers have a great experience in doing business with us, and we apologize for the confusion with this silver bar. If you have any further questions, feel free to email us at sales@sdbullion.com or give us a call at 1-800-294-8732. We are available from 8 a.m.-6 p.m. est Monday through Thursday and from 8 a.m.-5 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
Always a pleasure doing business with SD. Always on time and top notch quality. Also they give you a chance to win silver! I save up and buy as often as I can..
Tip for consumers:
Just trust them and buy! You won’t be disappointed!!
Products used:
Silver
SD you should have e-check as an option to pay. Very slow with having to mail a check. Also if you had free shipping I would do a lot more business with you
I have not received my order. My check for amount of 3966. 79 $ for 100gram gold bar was sent on 8/6/2018 and it was cashed by SD Bullion. No response no update. The phone calls does not get through and you hear music for more than half an hour and then nothing. I was able to contact them with email and their response was, that PAMP is out of stack. Basically they taking order without having the merchandise. There is no visibility as when or if I get my product. As of now it appears that I have lost nearly 4000$ and may need to contact police or Vermont Consumer agency to follow up. Very disappointed and is a scary situation. Just to be honest and emphasizing that this review is not fake, my order number is *******. All other sellers when they are out of product, they indicate "notify me" for the item and do not take order. These guys took my order, took my money, without giving me update or any notification. I want my money back and cancel the order. Sure, SD Bullion is the lowest price no matter if you get your product or not. I lost the opportunity of taking advantage of Gold low price of 1178 $ an ounce because of this situation so I lost a lot in my investment. Very disappointed...
If you live in Venezuela and own gold and silver before the economic crisis you are in much better shape than most people. Could it happen in the United States? It is good to be prepared.
Quick and easy shopping. Fast shipping. Great prices, some of the lowest, if not the lowest, markups I've been able to find. Very happy and will continue to buy my silver from you.
SD is great. Easy to buy and pay.
I didn't like that fed ex had me waiting 3 days each day stated arriving today and at 7pm-8pm get notification that is was delayed
I have been ordering from SD Bullion for the last couple months, I am super happy with every aspect of doing business with this company, and I intend to continue using SD Bullion for the majority of my silver purchases in the future.
Great service! It shipped right away and I was able to track my shipment the whole way. The product is always as ordered. This is my go to place to buy from!
Thanks for the consistent handling of my orders! The pricing at SD Bullion is also hard to beat. I see myself using SD again in the future for my precious metals needs.
I was very happy with the support I received before & after the purchase. I updated immediately on the progress of my shipment. The items were as described and in great condition.
Hello Steven,
Thank you for taking the time to leave us a review!
We are happy to hear you are satisfied with our customer service and the products. We truly value your feedback, and we appreciate your business. If there is anything we can do to better your experience with us, please let us know!
Best,
SD Bullion Customer Service
Great customer support, I had a issue with one of my orders, called and explained what happened. A few days later the issue was resolved.
A great company, I will continue doing business with them.
During the COVID-19 epidemic the price of silver dropped quite a bit. SD Bullion took this opportunity to price gouge its customers and charge more. No Class!
I ordered and tracked my package. It was simple and easy. It is triple packaged so when you get it, it takes a while to open but you can see why they do it.
Fast transaction and customer services are exceptional. Better than other dealers by the qualities customer services. I recommended to my family members and friends.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Hello Brian,
Thank you for taking the time to leave us a review.
Thank you for your kind words and for supporting SD Bullion!
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service