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    SD Bullion

SD Bullion

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Overview

SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.

  • Service
    93
  • Value
    89
  • Shipping
    90
  • Quality
    76
Positive reviews (last 12 months): 44.4%
Positive
4
Neutral
0
Negative
5
View ratings trends
27
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How would you rate SD Bullion?
Top Positive Review

“Outstanding rounds!”

Da B.
4/27/24

Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.

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Top Critical Review

“In stock silver bars never shipped and will only exchange it for lower valued bars!”

Phantom C.
4/27/24

Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!

See critical reviews

Reviews (641)

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customer service (62)
Thumbnail of user zacharyr294
Florida
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Everything goes smooth when ordering. It's the shipping that gets me. Especially when I direct wire the money to you guys.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Zachary,

Thank you for taking the time to leave us a review.

We are working on speeding up the shipping, however, our ship times have increased.

Thank you for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user jimmym119
Oregon
1 review
0 helpful votes
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September 13th, 2018

Ordered Canadian Maple Leaf Gold Coin and was I was very pleased with the purchase. Thanks. Received timely, and well packaged.

Thumbnail of user dt539
California
1 review
1 helpful vote
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March 27th, 2023

Terrible customer service and they do not care for your business, and are rude... There are so many other reputable outlets.

Tip for consumers:
No credibility, there are many other outlets that are reputable and provide decent customer service. Customer service is terrible. If you are going to invest your money use another dealer... ZERO STARS.

Products used:
I did not, they are a bait and switch outlet...

Service
Value
Quality
Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello,

Thank you for taking the time to leave us a review.

We sincerely apologize you had a bad experience with our customer service. We strive to help our customers as best we can!

If you would like to provide more details about your SD Bullion experience, we'd be happy to help. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user codyg199
Washington
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Great website, easy sales good prices for the most part could be better but you know it is what it is.

Thumbnail of user leonardot42
California
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

The silver I ordered came as expected and on time. The customer service was the best experience I've had in a long time. Thank you.

Thumbnail of user johns13249
North Carolina
1 review
1 helpful vote
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April 23rd, 2023
Verified purchase

I know you guys are crazy busy. I appreciate all the extra effort you are providing to your customers. As usual my order was flawless.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello John,

Thank you for taking the time to leave us a review.

We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user susanf2209
South Carolina
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

I pre-ordered an item and it was my first purchase from SD. It arrived on time and in great condition! I am very well pleased.

Thumbnail of user stevem700
Ohio
1 review
0 helpful votes
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September 4th, 2018

I've been a customer of SD Bullion for about three years. During that time I've place dozens of orders and always had a good experience.

Thumbnail of user kcc96
Washington
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

The price was unbeatable, and all though it took longer then I expected, It was worth every penny. Keep sending me deals I can't refuse!

Thumbnail of user johna1082
California
2 reviews
0 helpful votes
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August 20th, 2018

SD Bullion provides quick and reliable service at the best price on the internet. Have had multiple orders with this company and will have more.

Thumbnail of user stevem651
Georgia
1 review
0 helpful votes
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May 29th, 2018

Always easy to do business with SD. Payment, shipping and delivery always efficient and accurate. Thanks for another positive experience.

Thumbnail of user joshc144
Alabama
1 review
0 helpful votes
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August 21st, 2018

First time buying from SD bullion. Good experience. Prices were the best I could find. Will buy again from SD.

Thumbnail of user jennifers775
Alabama
1 review
0 helpful votes
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July 24th, 2018

I have been ordering for years. They are always on top of things and are quick to respond to inquiries.

Thumbnail of user richards5265
Pennsylvania
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Very satisfying, easy and enjoyable! Ordered my very first silver 1oz. Maple leaf coin. Great price, beautiful coins and received them pretty quick.

Thumbnail of user ronj404
Kentucky
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

It was a very easy to order and pay on line. The purchase arrived on time and in a very secure package.
Love doing business with SD Bullion!

Thumbnail of user willg283
Idaho
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Easy to order. Ask for a variety of coins but got all of their coins. Disappointed in that. Hoping to get buffalo and liberty.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Will,

Thank you for taking the time to leave us a review. We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible!

Regarding variety: you can find all products in stock here: https://sdbullion.com/products

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user robertc980
Florida
1 review
0 helpful votes
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August 18th, 2018

I was pleased with the price and the packaging. Was notified by email when they shipped. Coins were just what they said they would be,

Robert C.

Thumbnail of user lukaszk9
Virginia
1 review
0 helpful votes
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July 5th, 2018

It always take a couple of days for you to ship items out. The transit is not a problem but if you could ship them out faster.

Thumbnail of user timothyw948
Pennsylvania
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

A great smooth transaction that went very well. The product was as ordered and the shipping was worry free.

Thumbnail of user p.a2
Texas
2 reviews
0 helpful votes
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December 21st, 2022

From order to delivery the process was flawless and done in good time with appropriate notifications along the process.

Thumbnail of user arthurr222
Texas
1 review
2 helpful votes
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March 3rd, 2022

Great company over the years have not had any issues very timely in delivery and buying process Great company!

Thumbnail of user scottm505
Colorado
1 review
0 helpful votes
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June 12th, 2018

I've been doing business with SD Bullion for several years. A good company to do business with. Highly Recommended.

Service
Shipping
Quality
Thumbnail of user johnw4501
Texas
1 review
0 helpful votes
  • Send Message
September 11th, 2021

SD Bullion provides excellent service. I compare SD Bullion's prices to other precious metals dealers, and their prices are always very competitive.

Thumbnail of user austinj230
California
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I had a problem with postal delay of my payment, and you adjusted for the problem and still provided excellent service. Thank you

Thumbnail of user irshaadw
Florida
1 review
0 helpful votes
  • Send Message
July 16th, 2018

Hard to understand why after several days, after the check has cleared my account that it takes so long to receive the order!?

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From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Business History

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Company Representative

Thumbnail of user tylerw67
Tyler W.

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