SD Bullion

I used SD Bullion for my first silver purchase. I did not complete my order when I was on the site my first time and when I went back into the site I could not find my order so I placed another order AND PAID FOR IT. Today over a month later I got a bill in the mail that I owe $1476.00. I called and was told I had a chance to pay the cancellation fee of $476. But since I didn't respond to emails or 2 calls they made to me I have to pay this fee. I would pay with no problem if
FIRST, I did not call their company looking for help to find my original order to complete and the rep on the phone did not explain anything about fees and their exorbitant 50% monthly charge if it's not paid.
AND SECOND, I DID PLACE an order and PAID FOR IT so they did get a sale.
DO NOT USE THIS COMPANY they are great taking your money but horrible in explaining their policies. Again I called them to help find my order and since they couldn't seem bothered to explain or look for my order I would not recommend them at all.

The worst customer service I ever experienced.
Rude on the phone, trying to talk over customer. If you are trying to order their Random design rounds you would not get what is pictured, they send you their own SD bullion round, they will not exchange it for any other, rounds pictured are NOT in STOCK.
They will tell you that it is noted in their product description. They have IRA approved note on Random selected rounds, when you look at the pictures, while their SD Round doesn't have this note.
They will not back down to make you happy, all they care is about getting your money and forget about you. They are ruthless and greedy. I had to cancel the coin purchase, which never been shipped to me from the first place and was charged $110 restocking fee.
I was immediately asked for the credit card number, was not even given the option to pay the other way, now after reading some reviews, I figured it out why: because it is the fastest way to get hold of people's money. I was told by Jeremiah that he is doing me a huge favor by cancelling the purchase and charging me $110. I also had to call later and ask to cancel the order on my profile, because money was taken and the order was still there. Receipt for the transaction was not provided, which seems strange to me. Read their Terms and Condition BEFORE placing the order. They will charge you 5 % of the purchase price if you had to cancel. They will tell you this is common in this industry, while what is common is charging difference in price which was locked on the day of purchase and the day you cancelled, if there is a difference. They are making money on excessive or exorbitant charge of cancellation fee. I wish they would tell me how much money they lost from the day I purchased the coin to the day I cancelled it, considering the coin never been sent out and they never run out of those coins and the price of the coin actually went up on the day I cancelled. They will apologise that you feel this way, but will do nothing to correct the situation. Read reviews on gripeo website and stay away from this business, There are plenty other trusted online sellers better than this one, not sure how they keep their high BBB rating

Very easy to order and quick. SD Bullion is reliable and has many products for purchase. Will continue to purchase through them.

Worst company policy in the bullion market. Go somewhere else they will rip you off. Trust me, you will thank me later.

I have completed several transactions with this vendor and I plan to continue to buy from them. They have not disappointed. :)

Reputable company - Checked
Competitive pricing - Checked
Decent delivery timing (10 days without having to pay for upgrade) - Checked
Package delivered discretely - Checked

Easy to order on line and good follow up. SD Bullion provides you a good variety and price of gold and silver to choose from.

Expectations were much greater than I had anticipated. The best experience I had purchasing silver. I will continue to use SD Bullion in the future.

I wish there was more flexibility of delivery. I had to race home to meet the USPS. The silver bars are beautiful. I highly recommend.

No drama. The transaction was as specified and shipping was reasonable and timely. I will be ordering more in the future.

It came on time and it was undamaged... Thanks. I have used SD Bullion before and I will use them again.

While I had a little difficulty with my prior order, but it was only a week. This order was on time.

Only problem is not having e check, waiting and being worried if check is lost plus delay is not making for an enjoyable purchase.

I placed my first order ever with sd bullion. Customer service was wonderful and my order was delivered fast. Will be ordering from SD Bullion again!

Purchase was quick and easy - Product packaged good and in perfect condition - Good value - Delivered quickly - Will purchase again. Thanks!

Great company to do business with! Fast, accurate and will most certainly do business with them again! You should too!

I am very happy with the product and the service! The silver rounds are beautiful and the price is always competitive. Fantastic company!

Ordered, sent in check, received 10 bars silver in 5 days. I spent 1500 on silver bars. No Problems.

I liked the silver bars, they were exactly as advertised. Shipping time was quick and I liked how they were packaged

Shipping arrived earlier than expected. Best bullion dealer online! Product was in perfect condition and properly packaged!

The money was debited from my checking account 1 day after I placed my order. I received the goods 16 days after placing the order.

I have order numerous times. Price and service have always been great. I love the silver and gold that I have purchased.

Ordered for the first time not really knowing what to expect. They delivered what they said, when they said, like they said! No complaints from me!