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    SD Bullion

SD Bullion

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Overview

SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.

  • Service
    93
  • Value
    89
  • Shipping
    90
  • Quality
    76
Positive reviews (last 12 months): 44.4%
Positive
4
Neutral
0
Negative
5
View ratings trends
27
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How would you rate SD Bullion?
Top Positive Review

“Outstanding rounds!”

Da B.
4/27/24

Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.

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Top Critical Review

“In stock silver bars never shipped and will only exchange it for lower valued bars!”

Phantom C.
4/27/24

Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!

See critical reviews

Reviews (641)

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customer service (62)
Thumbnail of user gabej26
Arizona
1 review
0 helpful votes
  • Send Message
May 5th, 2023
Verified purchase

Easy to use website, and fast delivery. Happy with my purchase.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Gabe,

Thank you for taking the time to leave us a review.

We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user jackm1578
Washington
1 review
1 helpful vote
  • Send Message
May 2nd, 2023
Verified purchase

The delays in order processing and shipping were negatives.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Jack,

We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.

We appreciate your business with us, and know these are longer than our usual shipping times. Our website does have a discloser during the checkout screen of our temporary extended shipping times, and our Executive Team also sent out a message to all of our customers explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.

Please feel free to contact us with any additional feedback or questions that you have.

Sincerely,

SD Bullion Customer Service

Thumbnail of user rossa125
Texas
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Excellent experience, very quick delivery and a quality product

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Ross,

Thank you for taking the time to leave us a review.

Thank you for your kind words and for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user jamesd4446
Michigan
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Order showed up quick and easy. Everything was perfect.

Thumbnail of user kessonl
Arizona
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

Easy fast safe, this is the place to buy your precious metals

Thumbnail of user jamesh6310
Maryland
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Easy to find what you are looking for with a decent selection of options.

Thumbnail of user fabiop47
Alabama
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

- easy to buy
- Delivery on time
- good options/prices

Thumbnail of user judiths1341
Wisconsin
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Shopping is easy. Ships right to your door. Love it!

Thumbnail of user chrisf1513
France
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

My experience was very good. Package arrived discreetly and on time.

Thumbnail of user ronalds1765
North Carolina
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Very easy to order,and the coins came well packed, and fast shipping

Thumbnail of user williamm5023
Idaho
2 reviews
0 helpful votes
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February 11th, 2023
Verified purchase

Worked well, arrived right to my door, I would order more in the future

Thumbnail of user bryant403
Minnesota
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Clearing check was a little long otherwise it went well.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Bryan,

Thank you for taking the time to leave us a review.

We are working on speeding up the shipping, however, our ship times have increased.

Thank you for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user karenf2267
Maine
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Updates provided regularly; I appreciate it. Good merchandise.

Thumbnail of user curth91
Pennsylvania
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Everything was done in a professional way. Excellent coins fast shipping.

Thumbnail of user darrello37
Georgia
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Thank you, I received my order, always fast. Package was delivered tightly sealed.

Thumbnail of user andrec289
Florida
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Shows up perfectly packaged and on time. They never miss

Thumbnail of user alanb1271
Georgia
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Excellent service with prompt notification of intended delivery.

Thumbnail of user garyr451
Ohio
3 reviews
0 helpful votes
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May 12th, 2023
Verified purchase

Everyone is Very Helpful at SD Bullion, and they have a Depository just over the Ohio State Line in Michigan.

Thumbnail of user aldoa44
Arizona
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Great! It was easy and fast. I will continue to buy from your company

Thumbnail of user johns13016
California
1 review
1 helpful vote
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March 12th, 2023
Verified purchase

Coins were loose in the package. I am not going to order from you because of this.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello John,

Thank you for taking the time to leave us a review.

I apologize if you're package was not shipped securely! Please send us an email at sales@sdbullion and we'd be happy to look into this situation.

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user dukei2
Michigan
1 review
1 helpful vote
  • Send Message
March 4th, 2021

Rude and greedy people that charge too many fees. If you don't like that type of service then stay away from this place.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

SD Bullion strives to maintain customer happiness with every customer interaction. We are always looking for feedback to improve the customer experience. Regarding the involvement of our management staff, our managers are happy to assist customers with any issues or questions that arise. Email is the desired course of communication but we also have chat and phones staffed as well.

However, SD Bullion does have certain criteria that we must maintain for ongoing business transactions. Here is a link to our Terms of Use, agreed upon during the placement of every trade: https://sdbullion.com/terms-use

Thumbnail of user michaelm11753
Washington
1 review
0 helpful votes
  • Send Message
April 24th, 2023
Verified purchase

Terrific Terrific Terrific Terrific
Terrific Terrific Terrific Terrific

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Michael,

Thank you for taking the time to leave us a review.

We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user bryanr571
Arizona
1 review
0 helpful votes
  • Send Message
April 30th, 2023
Verified purchase

None.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Thumbnail of user iank250
Indiana
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Great…………………………………zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

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From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Business History

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Company Representative

Thumbnail of user tylerw67
Tyler W.

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