SD Bullion

I ordered two gold maples from SD Bullion and had planned to order one per month until:

They sent me wire instructions. I followed them to the letter but it seems as though they are not able to take my bill pay from my local bank which wires my rent money every month. My bank looked to correct things by sending a check. Turns out the address SD provides is inaccurate so I have a check and instructions for SD bullion on how to accept a wire from my bank sitting God knows where.

SD Bullion contacted me threatening ME with a cancelation fee though I have done my due diligence. Will never deal with these crooks again.

I used to love your company but resent experience with you customer service has proved to me that you talk a good game on these videos and with you cards in shipping boxes but when it comes down to it, you are more interested in making money first. And all this revolves around $65 out of $10,000 I have spent. Now I will not do business with your company and am sure to tell everyone I can how you really treat customers. See order #*******. I also notice you do not have a physical address where I can send you a hand written letter explaining my discontent only emails where you can ignore.

Outstanding rounds!
We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's!
Second time buying from SDB and certainly will not be the last.

Buyer beware! They don't stand behind their products.

I purchased 1 brilliant uncirculated (BU) coin and 4 very good (VG) coins. The "BU" has rim damage, very little original luster, and deep scratches. One of the "VG" coins is cleaned, 2 of them have an outlined design/missing rim details.

Emails asking for assistance were given dismissive responses and a manager on their call hotline was unwilling to even receive pictures of the coins in question.

Apparently, their merchandise is "graded by third party sellers" and they "have no control over the quality of merchandise".

Over the past few years, I have been on again, off again, in precious metals - mostly local - acquisitions. I decided to try online shops. This is my first order from SD Bullion, placed mid-July. To be clear, I also placed "first" small orders at various other dealers to compare and contrast the transactional elements as a buyer. I will say that SD delivered excellence, per their reputation, on every metric important to me: price, quality, speed, ease of use, and customer service email followup. SD will be an important and regular part of all my future PM considerations.

I ordered silver that was not delivered. When I called I was treated very poorly and rudely by staff. I sent them almost $5500 and its been 25 days and I have received nothing, no help, no resolution just some excuses with their fraud department. I will be contacting the federal trade commission and the consumer financial protection bureau tomorrow to report this as fraud. I have ordered gold/silver many times but not from this company. Buyer beware! SCAM! Dr. Harper

They push the "2 day" FedEx shipping but take 3-4 days to process. They charged me immediately then sent me an email saying that my order will not ship till next month on an item that shows "available" online. Garbage

I totally understand that you're behind in your orders.But a $500 dollar minimum order alienates the same People that helped your business grow.I don't have the extra money each month for your minimum order which really sucks because I really like your company.I'll be back when and if you ever decide to drop this ridiculous policy.God Bless

Their policy for changing orders is very unfair. They claim it's to protect the business. Apparently I am a crook for wanting to change my order and charged me $35 fee for a small order. It was my first time ordering any type of precious metals and I will not go back.

This company as compared to the other "BIG' companies is in my opinion the low price leader. They charge for shipping ( no free $99 and over) but there is a way around that. They offer free shipping by choosing one item from their free shipping included menu. Include the one cent item on your order and the entire order ships for free. I am into Junk silver as it is quoted but everything used to 90% "JUNK". Oh well. Service is prompt!

There are many sites online that want your gold and silver business--many of them (particularly those with a huge advertising budget allowing them to buy celebrity endorsements) are very poor choices that pressure you into buying overpriced, over-hyped coins that are no more valuable than generic bullion. That is not the case with SD Bullion. While you may not find the biggest selection at SD Bullion, you will consistently find what you are looking for at far better prices than those high-pressure dealers. Avoid the disappointment and buyers' remorse by going to SD Bullion for your precious metal investments.

I ordered a bag of half dollars, should have been 200 coins, only received 199 coins and one of those stuck to a magnet. Sd bullion customer service refuses to make it right, they offered me a fifteen dollar coupon. What a joke. I won't be spending thousands of dollars shopping with them. Obviously they can't be trusted.

So Far So Good. They care about getting it right so I recommend you call them once you register online and make sure all your payment and shipping information is in order then plan your purchase. Good Company. Stands By Their Reputation.

This really is a Top Notch Seller I hope and plan on being a customer for many years to come. I'm not a Big Money buyer but I've bought a few things now and I'm very satisfied. The website is easy to navigate the prices are very fair and the process your order in a very timely manner. I recommend at least giving them a try. Thank you SD Bullion for being a fair and honest place to purchase precious metals and other items.

... awesome. Their website is easy to navigate and order from. Prices are very good too. Delivery is quite fast and track as well. One year ordering from them, no problems at all. Please keep it going. If anything I wish they had e-check.

Timely, efficient delivery as usual. Look forward to ordering in the future. I enjoy the website and good selection. Isn't it great we can buy silver for less than the cost of production? Keep stacking.

I've been buying from SD Bullion for several years now. No use looking elsewhere, because they always have the best price, a good inventory, great service, and no high pressure salesmen. I recommend them without reservation.

Nothing to compare against. My first experience with on-line Bullion Dealer was pretty much as expected. Coin delivered in reasonable amount of time for paying by check as I did. Somewhat surprised it was left in mailbox rather delivered to door in person to an adult. Return addressing shows no clear indication of what is inside package which is good. Coin looks great. SD has my business! Most complaints I read about are either bogus or a big misunderstanding. Guess it comes with the territory.

First time ordering from you and I picked your busiest month. Took a little longer than I expected but it is understandable with the volume increase. Wish I ordered more as prices have gone up quite a bit since then.

I've now made 2 purchases with SD Bullion, the first being to dip my toe in the water, and the second being full steam ahead. I got exactly what I ordered and in a very timely manner. I used 2 different payment methods and purchased both silver and gold without hassle. While other sources and websites may have more diverse product offerings, SD Bullion offers a still wide variety products at exceptional prices! If I had any feedback, it might only be that I prefer the old website more than the new one. New website doesn't show as much price breakdown information versus quantity as the old one and it just feels a little bit clunky. With 50 ounces of silver in 1 ounce of gold now in hand, I'm off to a good start, and I intend to go much farther! Apart from one offs and visiting my local coin shops, I intend to do all of my online precious metals purchasing through this website!

Rather long time period between order payment and shipment, even if you pay extra for 2-day service. Email questions are not always responded to. And for some reason, they charge sales tax on shipping and handling. Even when your state specifically exempts such charges. Not sure why their performance has slipped, but apparently is has.

Love your company used you a bunch butch probably not for junk silver again. Had 4 quarters that were not even silver and what I consider to be a very high number of badly worn and no date coins. I did like the maple leaf monster box they shipped in. This is the only purchase from the doc I have not been totally satisfied with

It took 5 phone calls to get it correct as I did make a change to the order within less than 24 hours. I still don't think I was charged correctly but tired of waiting on hold to try and correct the issue. Sort of left a sour taste in my mouth!