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    SD Bullion

SD Bullion

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Overview

SD Bullion has a rating of 3.6 stars from 641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals, and best prices. SD Bullion ranks 1st among Coins sites.

  • Service
    93
  • Value
    89
  • Shipping
    90
  • Quality
    76
Positive reviews (last 12 months): 44.4%
Positive
4
Neutral
0
Negative
5
View ratings trends
27
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How would you rate SD Bullion?
Top Positive Review

“Outstanding rounds!”

Da B.
4/27/24

Outstanding rounds! We left the choice up to SDB to choose our rounds. They sent our entire order, 40 rounds, in Buffalo's! Second time buying from SDB and certainly will not be the last.

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Top Critical Review

“In stock silver bars never shipped and will only exchange it for lower valued bars!”

Phantom C.
4/27/24

Ordered 2 royal mint una silver bars ( 10 oz) limited edition, paid $622 3 weeks ago, items in stock at the time order, never updated status. Called and placed on hold forever! Items now out of stock and will only allow exchange for lowered value bars and will not refund the difference in value ( silver is down form time of order in addition bars ordered now are not premium limited edition bars! Very rude an unethical company!

See critical reviews

Reviews (641)

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customer service (62)
Thumbnail of user johng2763
Australia
1 review
8 helpful votes
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August 6th, 2020

My order is almost 4 weeks late then UPS delivery company tells me have to pay $264.00. UPS want's money in their account and telling me SD Bullion is charging me for it? Told them have pay SD bullion for product and for delivery and also told them if SD Bullion want's the money why is it in your account funny they couldn't answer the question and told me to speak to SD Bullion. This is the second problem l have had wont be a third.

Thumbnail of user randallg177
Florida
1 review
1 helpful vote
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February 9th, 2023
Verified purchase

I've ordered many times from SD Bullion and will continue to do so. Competitive pricing and hassle-free on all fronts, this dealer stands out among the best.

Thumbnail of user josephv98
California
1 review
0 helpful votes
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September 25th, 2018

Coins are absolutely pristine. SD Bullion is a great company to do business with. Product arrived at my address very fast and package is well protected.

Thumbnail of user robertg655
Florida
1 review
0 helpful votes
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June 27th, 2018

Everything went as expected with first purchase from this company. No problems with over or shipping. Sending an email confirming receipt is essential for these transactions

Thumbnail of user cliftonb32
Texas
1 review
0 helpful votes
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August 1st, 2018

Lowest priced precious metal dealer on the internet. Superb customer service, reliable shipping and informational e-mails that tell you the status of your order.

Thumbnail of user artj19
Florida
1 review
0 helpful votes
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July 16th, 2018

Been purchasing from SD Bullion for years. They provide the best availability, price and service. Orders are always received quickly, well packed and discretely labeled.

Thumbnail of user chiliond
Texas
1 review
1 helpful vote
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March 10th, 2023
Verified purchase

Bank e check system did not work so i had to pay extra because I used my debit card. Physical coins where in great shape though. Appreciated discreet packaging.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Chilion,

Thank you for taking the time to leave us a review.

We apologize you had trouble linking your bank account online for payment. We offer many other ways to pay, shown below. Most of our payment options qualify for the 4% cash discount.

We accept bank wires, personal and certified checks, electronic checks, postal money orders, Paypal, Bitcoin as well as Discover, MasterCard, and Visa.

Bank Wires would require you to take our account information to your bank to have them transfer the funds. Banks usually charge a fee for this service.

For personal/certified check payments you would mail the check into our PO Box.

Electronic Check - Must use the option at checkout to link to your bank checking account.

Credit/debit cards and Paypal orders do not qualify for the 4% cash discount price. The full pricing is shown on each product page.

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user dennisk133
Indiana
1 review
0 helpful votes
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September 5th, 2018

Shipped via USPS and received within 2 days! Ordered the $10 junk silver bag. Just wish I would have gotten a mix with dimes. I just got quarters. But no big deal, that's fine.

Thumbnail of user michaeln2369
Hawaii
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

It took a bit long to receive the order but I realize SD bullion is very busy. I ordered from another company on the same day and their product arrived 3 days faster.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Michael,

Thank you for taking the time to leave us a review.

We are working on speeding up the shipping, however, our ship times have increased. Thank you for understanding!

Thank you for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user aaronl974
Texas
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Jumped on a chance to get into the silver market. Received an exceptionally packaged silver bar that was of great quality. Will definitely order again

Thumbnail of user gregoryl580
New Mexico
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

My first time buying gold and silver.It was the best experience that I have had dealing with precious metals,I look forward to my next dealings with SD Bullion which will be soon.Thank you, Greg

Thumbnail of user americusd1
California
1 review
15 helpful votes
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February 8th, 2021

Same thing happened to me with a litany of excuses and aggressive and antagonistic customer service agents, multiple individuals, that essentially amounted to them breaching their contractual commitment to me to fill my order.

They are dishonest and self--motivated for gain, even if it means breaching their contracts/commitments/promises to their customers, as the gentlemen above has pointed out.

This is not a one time thing. This looks to be part of their business practices.

The check was mailed out on January 8,2021, by USPS. Today is Monday, February 8,2021

Quote from Agent at SD Bullion:

Lydia (SD Bullion)
Feb 8,2021, 10:50 EST

Hello,

USPS as been delayed across the nation, and having a PO box does not mean that items are delivered sooner than those with street addresses. Again, we have not received your check, which is why the order was cancelled. Once we receive the check, it will be shredded and payment won't be collected since this order has been cancelled.

If you have any additional questions or if there's anything else we can assist you with, please do not hesitate to call our bullion team at *******732. We are available from 8 a.m.-6 p.m. est Monday through Thursday and from 8 a.m.-5 p.m. est on Friday.

Share this information around and leave comments on social media so no other person has both their money and time wasted by employees at SD Bullion.

Tip for consumers:
Don't buy anything from SD Bullion

Products used:
1 oz. Silver Rounds

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobw84
California
1 review
0 helpful votes
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September 8th, 2018

This Coin & Bullion distributor (SD BULLION) is really competitive for its age and size! They consistently offer THE LOWEST PREMIUMS ON THE MOST POPULAR GOLD & SILVER PRODUCTS...

Although, for some Platinum Issues, and other less common or Numismatic products, better product availability, and lower premiums may be found on other sites. I avoid reading their opinion editorials, as they appear overly bullish. Cash payment options can be a bit slow, but that is to be expected (bank wire, physical checks). Having ordered from various retailers I do recommend SD BULLION as the first go to, online retailer, for anyone who is looking to invest in PMs. Overall they are my preferred online distributor of popular coins and bars, and currently the only retailer I purchase from online, on a frequent basis!

Thumbnail of user mattiass2
Norway
1 review
0 helpful votes
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October 6th, 2018

I tried this company because its the preferred one of Sean at SGT. Thank you. It was all perfect, except an older Eagle I got was quite stained and ugly.

Thumbnail of user thomasg252
North Carolina
1 review
0 helpful votes
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May 29th, 2018

SD Bullion has again delighted one its customers with fast, accurate and dependable service. I will continue to refer friends to their business as it is one that never disappoints.

Thumbnail of user simonl89
Pennsylvania
2 reviews
1 helpful vote
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July 5th, 2018

Goods received thank you safe and sound :) as usual!
Says I have to say it in at least 100 characters!
Cheapest G and S around and good service.

Simon L

Thumbnail of user jefr7
Massachusetts
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

I researched all the online companies, ended up selecting SD Bullion, so glad I did! They always have the lowest prices, great customer service, and super-fast shipping!

Thumbnail of user jamier514
Tennessee
2 reviews
4 helpful votes
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April 27th, 2022

I was really surprised by that quality of the bullion and how discreet the packaging came my first time experience was easy and a good investment. I'll definitely be back for more. Thanks

Thumbnail of user christopherm346
Georgia
1 review
0 helpful votes
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August 1st, 2018

Quite happy with my small purchase. Am very much looking forward to a long relationship. This was my first on line bullion purchase and it went perfectly.

Thumbnail of user danield2309
Washington
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

I am a repeat offender with buying silver. This is the only company I've ever made multiple purchases through because my experience. I will be coming back many more times for the silver.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Daniel,

Thank you for taking the time to leave us a review.

Thank you for your kind words and for supporting SD Bullion!

Please let us know if there is anything we can do to make your experience with us better!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user rickk495
South Carolina
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Most disappointing about how long it took to clear my check and ultimately receive my order. Why don't you use electronic checking that would clear checks immediately.

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Rick,

We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.

We appreciate your business with us, and know these are longer than our usual shipping times. Our website does have a discloser during the checkout screen of our temporary extended shipping times, and our Executive Team also sent out a message to all of our customers explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.

We do accept e-check payments, however, e-checks and checks take 3-5 business days to fully process.

Please feel free to contact us with any additional feedback or questions that you have.

Sincerely,

SD Bullion Customer Service

Thumbnail of user greggb159
District of Columbia
1 review
2 helpful votes
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March 30th, 2023

Cashiers check held 3-5 days to clear, in their reciept email to me 20th. I email them the 28th?, "ohhh my we're just so busy" shipping expected in 6-8 days.? From the original date or some date in their planned scheme? Basement level sacmming within the law. No honor whatsoever. Read about their multiple cancelation scams here and elsewhere. I have the email reciept and communications, but am not posting that data online.

Tip for consumers:
Don't use SD Bullion simple as that unless you're happy providing funds to be held for far longer then exceptable in the 21st century, by scamming money changes for them to profit by. No honor whatsoever displayed by them.Resaerch them

Service
Shipping
Returns
Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Gregg,

Thank you for taking the time to leave us a review.

Shipping times have increased across the industry as a result of recent metal demands. We're working to ship out orders as quickly as possible, and we provide tracking information as soon as orders go out the door!

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user aaronb230
New York
1 review
0 helpful votes
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August 29th, 2018

As a previous APMEX customer I was happy with their selection but that was all. SD Bullion really has the best combination of factors that all pm investors are looking for. I am happy to be a SD Bullion customer!

Thumbnail of user lindat2315
California
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Always before I've had a perfect experience with this time I was missing 1 oz of silver. I did call yesterday and report this and I'm an anxious to hear the results

Thumbnail of user tylerw67
Tyler W. – SD Bullion Rep

Hello Linda,

Thank you for taking the time to leave us a review.

I am sorry to hear that you did not receive an item in your order, however, please know that every order we ship is fully insured. Our team is currently working on your ship error investigation.

We appreciate your patience and understanding throughout this investigation. If you have any additional questions about your investigation, please email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.

Thank you for your feedback!

Best,
SD Bullion Customer Service

Thumbnail of user jonathank101
New York
1 review
0 helpful votes
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July 6th, 2018

I have been using sd bullion for about 9 months. I cannot be happier with their low premiums, easy to navigate web site and shipping. I will continue to use this dealer.

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From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Business History

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.

Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.

Company Representative

Thumbnail of user tylerw67
Tyler W.

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