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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Very seamless process. Simple and easy to to obtain e-tickets. The directions from start to finish was easy to follow. Thanks!
SeatGeek is always very convenient and affordable. I have yet to have a negative experience. I will continue to use SeatGeek.
Tickets are easy to buy and are at awesome prices! Have bought tickets for 2 games and have never had problems!
Easy selection of seats, the ability to see that seats on the stadium helps the process to be more friendly user
Easy, fast and affordable! I got a great deal as always using seat geek! I will always buy from seat geek.
Love the ease and simplicity of using this site to find the right seats at a great price and great seats
SeatGeek is the best way to get tickets to concerts with out the big pricing! The seats and process is seem-less.
Good experience with the SeatGeek app. Found the tickets I wanted, easy payment and received the tickets quickly.
It was easy to purchase tickets, I would recommend this app to every when it comes to buying sporting events tickets
It was very easy to find, track, and purchase good tickets. Very good experience and will use again.
Easy to register. Easy to find seats. Easy to check out. Used it twice in four days. Would definitely use the service again.
I can always find inexpensive tickets on this App to save a lot of $! I refuse to pay a lot to go to a game, concert, etc.
Easy, not hard to purchase, loved my purchase. It makes it easier to purchase the tickets online instead of driving and making line at the stadium.
The pole was almost in front of us, which was not shone in the picture. Seat was not great. Would never buy this seat again.
I am very disappointed. I am hoping to receive the tickets, but they had to change hands several times, so I am doubtful.
I needed a ticket at a decent price for a gift and I found it. I would use again if I can find a great deal again.
I have not received my tickets as of yet, I have not even received an email to confirm, however I have been charged the full price.
Just wish it was in Canadian pricing. It's all in American even if you're buying from someone in Canada it's all American prices.
Easy to purchase and add to my apple wallet on my phone. Tickets were cheap and I was able to purchase in seconds
I picked up last minute tickets to a football game and was thrilled with the seats and price.it was easy to choose the seats with the venue map.
Great service and easy to use interface. Tickets are easy to load to phone or print. Fees are clearly indicated
Buying tickets was quick and easy and once the tickets are delivered online they are very accessible on the app.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
Greetings,
Taking a look at your order these tickets should've been sent to you!
Our team is here and ready to help. Please just give us a call at 888.506.4101 or email us at hi@seatgeek.com and one of our reps will help make sure you have your tickets!
Warm Regards,
SeatGeek CX Team