- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
This company does not typically respond to reviews
While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Second time using the app. Very please with ease of getting tickets and the selection. Got great seats both times for a fraction of the price.
I got my ticket right away for a great price! This was the best site when I compared the prices of other tickets to this event.
They will rob you and not tell you the fees until you have already paid. Support told me "I am just support I cannot help you"
Love it so easy to get tickets and always have great seats and reasonable price. Also have a large variety of events which make it awesome
I'm happy I discovered this app! I have purchased all my NFL tickets on here. And the app makes it easy to find a purchase tickets.
This site is linked to uberseat tickets site. They are a scam. Do not lose your money. They can somehow hack your info and harass you.
The process was easy, quick and provided the best prices. Confirmation was received within minutes even though it said it could take up to 2 hours.
I've always had good luck finding seats the price varies a lot but when you want to see your team play you sometimes pay the price
In an email it stated I would get another email from Ticketmaster with a link to accept my tickets... I never received that email.
Please help
I was able to find exactly what I was looking for at a great price. The delivery of the tickets were quick, and I ran into no problems. Thank you.
Be careful they don't show the service fees on your tickets until after you book them. Very shady practice! Use someone else!
Dont do it! I lost 478$ and ended up buying again on Ticketmaster. Complete frauds. Never use this company trust me awful.
Tip for consumers:
Dont use seatgeek ever
Products used:
Bought my own tickets later
Got on the site, picked the seat, paid, got tickets right away. I don't know how it could be any easier.
Fast and reliable, enjoyed the whole experience.
Did receive the tickets very quick.
Will buy again and also for other events.
Everything is good except paying fees for e-mailed tickets. There is little overhead involved. Otherwise, the service is very user friendly.
Process for buying tickets is straightforward and it's easy to set the filters to get the range or type you want
I had no problems booking tickets. Easy user friendly. Used it for different events. Printed my tickets, phone tickets also available.
Easy transaction and super fast to get the tickets. Great selections to compare from in all different sections of the park.
Simple and easy no stress involved with the process. Site was clean and easy to use. I would do it again
SeatGeek is a very effective site for finding affordable seats, I always use seatgeek as my go to for sporting events.
Click and pay. Print and way you go. Super easy. I've used this a few times now and had zero problems.
Actually had fun using app to find tickets. Easy to compare seat location and prices. Found great tickets for good price.
Easy affordable tickets! Love seat geek. Best tickets and best selection of seats available for
Die hard hockey fans like me.
Gain trust and grow your business with customer reviews.
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
Hey Alexis,
Thanks for taking the time to write this review of SeatGeek and share your experience.
We're really sad to hear that; please get in touch with our support team and we can make sure this never happens again!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support