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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
I choose Seat Geek cause they had the cheaper fees. I find these fees are ridiculous but at the end of the day I got the tickets and feel secure
We want transactions to be easy and transparent, meaning theres no hidden fees, etc. it was easy to buy and sell.
Everything went great with our tickets. Really great seats. We had such a good time with our grandsons. Wonderful memories made.
I love the tools and layout of the seatgeek site and app. Always easy to find tickets and spot great deals.
The app is easy to navigate, the fees are transparent and filters are good. I got great seats for the price.
I found seats where I wanted the process was easy and fast. I had no trouble with the site or payment.
It was very easy to find the right tickets and for the right price. Seat Geek always provides the best value!
It was very easy to search for the concert I was looking for and even easier to view available seats. Checking out was also seamless and fast!
Found great tickets for a great price and the process was easy! My boyfriends dream was to go to a Eagles game and SeatGeek made it happen!
Great and efficient. No sweat or hassle, price shown is price I paid. Great seats and I will do business and recommend anyone to buy from buyer.
Easy to use & no hidden fees. I got my tickets instantly. Easy to see where my seats were located. Easy to pay. Lots of options available.
SeatGeek makes it easier for people to buy tickets to a sports or a concert, a process that used to be confusing for years. But not anymore.
Seat geek
Is great! Easy to navigate and I can always find tickets when I need them. I cannot remember what I did before using seat geek.
The "view preview" from the section is real neat. I just wish I could zoom in and see the rows/seats on the arena map.
It was Very easy to navigate the website and the check out process was very quick. I will definitely use seat geek website again
The app is handy, shows the entire price from the beginning, and will occasionally give nice discounts!
Fast and easy... just what I wanted. I also like the ability to see what seats I was purchasing. I would advise using SeatGeek.
Very user friendly to use the site. I was on and bought tickets in mere minutes. Definitely the easiest site to buy tickets from.
It was a very easy transaction. I love the picture view of the seats and that it color codes the best and least prices.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
