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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
This company does not typically respond to reviews
While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Wrong tickets, no refund. Got all the way to the venue, waited in line, wrong tickets. Wrong tickets, no refund. Wrong tickets no refund.
* SeatGeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast and easy use and to find the item I needed. The item was very easy to find and it was a fast and simple procedure to purchase.
All good I really don't have anything else to say. I really don't have any thing else to say. I really don't have anything else to say.
Seatgeek says tickets sent to ticket master. Ticket master says tickets sent to mlb.com. mlb.com says I have no tickets.
I got the tickets for the game I wanted, for the price I wanted and the seating area I wanted... thanks!
It was great it was great it was great it was great it was great it was great it was great it was great it was great it was great
I needed one extra ticket for an event and I was able to get all done as I was already driving - easy, quick, cheaper than scalpers.
Ive used SeatGeek several times & its effortless. Definitely recommend this site / app. You get e-tickets within minutes... super easy!
Anyone else offended by Seatgeek Butt in your face commercials? Streaming into our living rooms. Please get them off of TV!
Good Experience. Smooth on-line transaction. Would be better if buyer got to choose mobile ticket app for transfer.
Super easy and user friendly. Pricing is straight forward. Will come back next time I need tickets of any kind
My experience with Seat Geek was very awesome and I'm satisfied every time. I would recommend this to anyone that love sports!
With all of the filter options, seat geek makes it so easy to buy tickets. I use them for every event.
Everything went smoothly with no hiccups. I would definitely use seat geek again. They always have the best pricing
No issues with ordering and using the tickets, gave me a pretty low price as well. Would gladly recommend!
Got my tickets delivered it 24 hours and love all the random promo codes you guys send to get a few dollars off
Always easy to use their web sight. Like the fact that there is no hidden fees! Have never been disappointed.
A very good site to sell and purchase event tickets for all sports or concerts nationwide. I highly recommend it.
Nice and easy way to purchase... will give additional feedback once inside the venue. Last experience was great.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
Hi Curwood,
Thank you for letting us know the issues you are experiencing getting these tickets. We want to make sure you are able to get to the game and are committed to doing so!
Sometimes with sports events, the team has a ticket app that is powered by Ticketmaster but not actually the Ticketmaster app. We are restricted to using the app the team or venue requires for that event. I know our team is committed to making sure you get your tickets so please reach out to us at support@seatgeek.com or call us at 888-506-4101.
We will make sure you're able to enjoy the game!