SeatGeek

I have really enjoyed the ease of accessing events with your app. I did purchase baseball tickets for the wrong day however and it set me back roughly $130. It was my fault entirely, but if the UI had asked for date confirmation prior to the payment I would have caught it. Apart from that i have enjoyed using SeatGeek and sharing tickets with friends and family with ease.

Purchase a VIP package for a lot of money what we received was a joke I wish I could add pictures it was a huggy and a plain black backpack and a little speaker that said budget speaker this is new tour merchandise for this companies VIP package? Also, the private food and drink was at a restaurant with a tab and the seats were horrible. BTW. Cost over 3000

Seatgeek is an amazing sight. Compare prices and different parts in any venue and the seats are color coded to highlight those seats there were a good deal versus those that are not. Its easy to use and the tickets come right away.

Awful customer service and they don't give a 24 hr window for a refund. They give you a promo code credit to use in a year which is USELESS if you don't have the opportunity to travel or attend another concert elsewhere, plus it's only one-time use. Next time I'll just buy my tickets from Ticketmaster or Vivid seats like I normally do. I got burned for trying something different.

Very easy, user friendly app. No hidden fees which is better than StubHub, Ticketmaster, etc. would be nice to earn credit for buying so many tickets or at least a coupon for so much off. Easy to guide through and very user friendly.

Love that you can pick tickets in just about any section of any row for any event you want... Only thing I would change is give the ticket Seller the option of taking offers on his tickets as well as a set price.

Decided last minute to go to a Jays game here in Toronto, and was able to find great seats for a good price on Seat Geek. We have used this site a lot over this past summer, and will continue to do so!

Purchased tickets for Red Sox's game. Never got the tickets with a bar code which you need for entry. I sent a screenshot showing them there was no bar code. Went back and forth with their chat—(no phone number to call) they said I would get the bar code before the game. Never got it so I asked for credit to my credit card and they said they would not refund the credit card. Their guarantee is very misleading. Would NOT recommend Seatgeek.

Purchase tickets on SeatGeek Warriors vs Trailblazers@ Oracle Arena. Get to the gate and was told to go print out the actual ticket because the system is not accepting the barcode. After finding a FedEx to print out the paper tickets, we are now told the Barcode is invalid. Basically the tickets were fraud. I paid approximately $750 for two tickets. SeatGeek has yet to respond to my call or email. This was college spring break trip for my son. All I want is my ticket refund amount.

I purchased much better seats than where I ended up, and after my credit card was charged, while awaiting my ticket details, was notified that the seats were sold to someone else AFTER I had purchased them. Ended up in worse seats for more money. My experience has been that SeatGeek is way less reliable than Stubhub. I will not recommend (or use) your product going forward.

Bought tickets to a Broadway Show back in January. Just received a note today (five days before the event) that the tickets are wheelchair accessible which was not mentioned online when I bought the tickets or when I received the invoice. Of course they are offering me a refund or an exchange for TWICE the price for tickets in the same section and the same row. I thought they would exchange the tickets for what I paid... no way. I have bought many tickets from them in the past without issue but I won't be anymore. Buyer beware!

Please don't use seat geek. I made a $297 purchase for a concert and my money was never refunded and I was never issued the tickets. They have no live customer service that you can actually speak to all they do is tell you the money was refunded back to you and it never shows up in your account. So if you need tickets to a event please go elsewhere to save you the hassle of losing your money they will tell you the refund was processed and it will not show up in your account. If you don't like losing money please don't use their service

Received excellent service from Seat Geek. I thought I had purchased 4 day passes to a Jazz festival but only received one day passes. I contacted Seat Geek and they quickly responded and said a mistake had been made on their part. I was offered a full refund or a 50% refund and keep the tickets (which put the price in line). I opted for the full refund and received it within 2 days. I highly recommend this company and would not hesitate using them again.

Good first: - Fast buying option with no waiting for your turn. - Good and easy Seat selection- Nice and quick Customer Support Respond.
Bad: I was charged $125 fees for $400 Ticket. They buy Tickets from Ticketmaster, if I knew that I would go and buy direct from Ticketmaster myself to avoid fees. - You don't get ticket until 24/h before the event.

This was my first 2 purchased items. I like the service it is close to my experience with flash seats. The only down fall to the app is you have to select if buying with all fees included or not all fees should just be included that makes for easier transaction.

I am trying to list tickets for sale and the website just goes in circles. There is NO customer support phone number to help resolve the issue. HINT: Your software is not that good and now and then there is an issue that requires human intervention. Good bye SeatGeek. Hello StubHub

Did you know that it costs more money to send me a digital ticket for a nice seat than for a seat three rows back? Does that make sense? Of course not. Why do service fees increase with the price of a ticket? Because seat geek is a stain on society.

It was easy making a purchase off the SeatGeek app. However, getting the ticket was a challenge, as you had to go through third party websites in order to obtain them. Unfortunately Ticketmaster's website kept going down (that's who the tickets were from). Luckily I was able to finally bring the tickets up on my phone at the gate at the stadium after numerous attempts. Wasn't quite as easy as StubHub.

Had previously purchased six tickets to the LA Clippers game on March 27. Have a friend joining us now so needed one more seat. The only tickets available in the same section and row were being sold as a set of 2-4. With our Canadian dollar being low, we didnt want to spend the extra to buy two tickets. The only single ticket was the row above, but the seat number didnt even show until ticket was purchased. One of our party of seven will have to sit by him/her self. To top it off, I forgot to add in the promo code Id received by email when making the purchase.

I used their service for a Christmas event and the tickets never received them so contacted them and was assured that I would receive the tickets before the event. Blamed the delay on their vendor? Day before event I finally had to call to find out they could not fill my order after telling me all week they would and of course taking my money. Unfortunately now I cant find tickets anywhere because they are sold out. I have never had this happen with StubHub or Vivid or any other service.

Seat Geek is the easiest and most economical way to buy tickets to pretty much anything. I love the ease of use and the ability to see where your seats will be located within the venue you are searching. Anytime you need tickets, whether planning on advance, or at the last minute, this is the way to go.

This was the first time I was using seat geek. It worked well with the ticket delivered straight to the phone. Used the phone to enter arena. The only improvement is that the ticket display screen was very sensitive and sometimes skipped two tickets at a time. A next ticket button or reduced sensitivity would be nice ;).

Do not purchase tickets from these people.They are crooks. I purchased a ticket from them for a football game in las vegas and could not get their app on my phone.Had to purchase another ticket from a reputable source. Now they will not refund my money. Seatgeek sucks I am going to the top if I need to