SeatGeek

Seet Geek is my go to for any tickets, so easy and quick and somehow always the least expensive. I appreciate the updates. I wish the tickets came in earlier but they always still get delivered before the event.

I recently ordered a number of tickets to Marlins and Rays games. I thought the ordering process was easy and straight-forward with being able to select seats in different available areas. I ordered through SeatGeek as it was easier than ordering through the actual team websites. My only negative comment is: I don't like the different dates when tickets are available to access. Of the 10 tickets I ordered I believe I am still waiting for 3 tickets to become available and the others were available on various dates. I know a lot of it has to do with the seller of the tickets and emails from SG notify the seller the dates the tickets are available for printing or downloading; but I am not the most patient of people. Another positive is that SG provides plenty of emails to let the customer know what's going on. Generally a very positive experience.

Money was taken from my account when trying to purchase tickets. In app, put in my card information and was ready to pay, hit the last purchase button and the load back page said an error occurred. No big deal. Except it had already withdrawn the 179 DOLLARS from my bank account! No email conformation and nothing in the app showing I purchased said tickets. Yet they took my money -.- WTF!
Customer support? Oh that's right they don't have any. Suspecious. Finally spoke to "someone" on live chat and was told it would be refunded in 48 hours... why can they take money so easily, for literally no reason now, but can't return it immediately. Thiefs!

Driving two hours to go to the game and I get an email from SeatGeek saying the game is cancelled so I return to my hotel. 30 minutes later SeatGeek emails me again and says the event is not cancelled so I go to the event but am late arriving. After Seat Geek realized their error They offered me a refund to make up for the error. Thanks seat geek

If I could give less than 1 star I would... After 2 months of not receiving my tickets, I bought tickets elsewhere. Trying to get a refund is impossible, they send email after email, that talk about codes and discount codes that you may be able to get? It makes absolutely no sense. After about 5 hours of combined time invested, I've decided to go the bad review route... You will NEVER get someone on the phone, and the only reason they started emailing back to me (2 months later) was because I started a dispute claim with Chase bank credit card.

SeatGeek has the worst customer service!

STAY AWAY!
EVEN IF YOU HAVE TO PAY MORE!

I have never had a problem with the tickets I have purchased through Seat Geek. I have bought Broadway tickets in NYC twice among other things and they have always been good. I have gotten good deals on these tickets as well.

Purchased 4 baseball tickets for Astros vs Yankees. Wasn't sure if we were going so we tried selling then decided to go. Well weren't able to get through the gates. I spoke to Customer service and they wanted a bit more info which we sent and they were going to investigate. Never heard from seatgeek again. I've called and emailed them and haven't heard from them regarding incident. This is ridiculous and im out like $500 now.

I had Seat Geek and StubHub open in separate windows to compare pricing for my tickets. Firstly, I liked that Seat Geek gives you the option to view the seats with fees. Secondly, even if the seats had been a few dollars more, I would have went with Seat Geek as the interface, especially the map, was more intuitive and responsive. I was able to use the map to zoom into the exact seats available. I don't think that can be done on StubHub. If it can, it wasn't as easy.

Very disappointed and felt deceived by the way the their website post the seating arrangements. Now, I am stuck trying to resolve the problem between SeatGeek an 3rd party ticket broker. I am willing to pay more for a better ticket that I was made to believe I was getting but unable to contact anyone at SeatGeek.

I purchased 2 Orlando Magic game tickets for Dec. 23 at 7pm so my little brother could go to a game. It is 8:05pm on the same day and im writing this review because the tickets I purchased for $172.00 DID NOT work. We were directed to Guest services and they could do nothing for us since Seat Geek is a 3rd party. I am very sad and ashamed that in this day and age you are not able to get what you paid for. Anyone looking to buy tickets for anything, buy they from the venue directly. Never go through a site that does not deal with the venue directly or else you will end up like me at home and robbed.

I bought four tickets to the AFC championship game which is now canceled because the Titans lost. I had a promise of a refund if The game did not happen with the titans, but now they just issue a credit for me to use in the next 365 days or it's lost.

Don't use them, it's just a shell game.

She went the extra mile for me, making feel like I'm a customer not just a number. I thought after the incident I wouldn't shop at SeatGeek but she made me think twice. I'm glad she was on the other side of the phone with me.

It took more than 15 min to confirm the purchase of the tickets even been listed as instant download. It that was really inconvenient since I bought last minute tickets. It was for a tenemos match and due to the delay I missed part of It.

I ordered 4 tickets to a Texas Rangers' game in the all-you-can eat section per seatgeeks website. I didn't eat all day because I was expecting to eat at the game, I paid $30 for parking, and went in. Imagine my surprise when the tickets weren't for the all-you-can eat section and I ended up having to spend over $50 on food at the ballpark to feed the people I brought!

I would give a lower rating if possible. Went online before 5A to find tickets for a Blackhawks game. Selected the tickets, paid for the tickets, all good - I'm supposed to be able to download the tickets from my account and print them. Later I get an email the tickets are no longer available and that they are sorry but they still charged my credit card $596. Then I went to their site and the tickets that were 'unavailable' are STILL listed. What a waste of time. Now I have to begin the process all over again. Note: They make it difficult if not impossible to contact them if you have an issue.

I was kinda skeptical about the website but it seemed legit so i gave it a chance, big mistake. Bought tickets for a trey songz concert, got to the door, lady scanned them & told me that they were void & fraudulent. I stood there in the rain, couldn't even buy tickets at the door, and didn't get inside the concert. I tried calling them, no answer, but i am going to get my money back, i don't care what i have to do. Hopefully my bank helps me out, seatgeek.com is pitiful.

I went online for tickets but did not purchase right away. I got an email about the event I was interested in. When I opened the link on my phone through email, that directed me to the site, I found different tickets and prices listed on the moble site that were not on the website from my computer. Also some tickets on your website said they were available, but actually were not available. In addition, I am finding new tickets and prices daily that were a better deal then the tickets I bought. Knowing this now, I should have waited to purchase. I may use you again but it would be nice to have consistiancy between moble and desktop. Your fees seems to lower then competitors which is great.

I like SeatGeek because it is easy to use and gives you the option of searching prices low to high and showing your ticket prices with fees. If I can't go to the venue to purchase tickets, using SeatGeek is the next best thing.

I appreciate knowning the true total cost when I make my purchase. To be 5 out of 5, I would want the application to offer some sort of financial incentive that makes it more affordable then the competition.

I know the people on the marketplace team from a previous job. They are big time racists and bigots. White is right at this company - don't work here and don't support this company. I'd suggest that you gip them for all that you can since they won't look out for you and exploit you.

Please "Do Not" order any event tickets through seatgreek. I purchase some Rod Wave concert tickets and the concert was last night October 21st in San Francisco. I drove 2 hours to attend this concert and was told by the staff that I had to be fully vaccinated on which I was, because all military personnel has to be fully vaccinated but was told I needed proof. That is HIPPA violation. However I'm pretty sure that all the people that I seen in line was not fully vaccinated. I spoke with someone on the phone and was told that I could not get a refund. I served this country to protect evil harm and I was told that. I purchased my ticket like everyone else with no problem to be told that. I was really very piss off.

I had tickets to a concert and the concert was cancelled and rescheduled and they never notified me. That's bad business! I wanted a refund because i couldn't make the new date but they would not give a refund. Then I called the person that they actually got the tickets from and was told seat geek don't like giving refunds because they would lose to much money because they jack up the prices. Now I will buy directly from the person they bought the tickets from for a cheaper price plus he said he would of refunded me my money back for the cancelled show!

Simply wanted to see the Marlins play this season. Found great seats right by first base for a great price. Actually cheaper than the face value.
Easy to find, easy to buy, E-ticket in hand in about 20mins. Thank you.