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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Very impressed with site want to see the how the experience is at the actual event before giving 5 of 5 stars!
We got great tickets cheaper than any where else. Love that the fees show up in the cost when selecting the tickets.
Assuming using the app to get in is going to work, I like the convenience this service provides on handling the tickets.
The view was exactly how it was on the website. Unlike most pictures do not properly depict the area or are misleading
Purchase of the tickets was really easy and fast. We got our tickets in the SeatGeek App directly after we bought them
I used it for NHL tickets. Very easy to use. I would recommend. This isn't my first time for using this site.
Tried using the service. It was complicated and hard to use. I never got the tickets and paid close to@200.00.
NEVER AGAIN!
* SeatGeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great communication and tickets for 5 hours before the event. If you're a baseball fan don't miss the event in the future.
I love how easy it is to purchase tickets and send tickets electronically. Able to manage everything from one application is important.
Everything was seamless from purchase to entry. E-tickets worked right at the entry line! The venue knew exactly what to do. TY!
Everything I've purchased with Seat Geek has been easy and awesome. I've always found what I've been looking for at great prices.
Super easy process with all the information right at hand including arena and parking maps. Also all of the incidental information needed.
Very satisfied with my purchase especially with the 10% discount.
Keep it up and you keep very good patronage from your customers
Ticket prices were very reasonable. The entry to the event via the code on my phone was seamless.
Very pleased with Seatgeek
Picked great seats at a great price. Easy to buy and easy to use. No issues. Mobil passes made it very convenient.
I buy tickets on seatgeek all the time. I love it. I tell everyone to look there first before buying any tickets.
Loved it. Wish there were more promotional items that would help us or army vets to afford to go to more events
I really liked the value rating of the tickets available. This was very helpful and the main reason I used your service.
Within 5 minutes I had cheap tickets in hand! I will use this site for all of my tickets in the future.
Ordering and sending tickets to my friends could not be any easier than what I experienced with Seet Geek in my smart phone.
We found great tickets at a great value! The tickets were transferred over to us within minutes. We will definitely use again!
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
