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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
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While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Very satisfied with using seat geek and the phone app is super easy too! Have only used this site now for purchasing all different kinds of tickets!
Very easy to use and found a great deal on last minute tickets. Loved the value rating they provide.
Great service for finding deals on tickets, i plan to keep using it, perhaps other services do a good job too but you can't go wrong with SeatGeek
I've been using this in place of flash seats, I think it is a great site. The fees could be lower...
Tickets were acquired easily. No issues. Would do this again. It wants a hundred characters but there's really nothing more to elaborate on.
Have been to Assembly Hall many times. Knew exactly what the seats would be like. As described and very reasonable.
Have used several times and will continue to do so in the future. Makes purchasing tickets easy right from your home.
Seat geek is my go to - totally replacing stub hub and TM. Prices are great. Fees expressed up front. Love it.
Very easy competitive prices never had any issues when buying from seat geek. Overall great experience every time Ive bought tickets.
Had no problems with website! Purchasing and redeeming ticket was a breeze! Will definitely use Seat Geek again!
Transactions went smoothly and tickets were delivered on time. No complaints, will definately use again.
Great service, this app been really good love it. We will keeping use to buying tickets. Thank you very much.
Used SeatGeek for multiple games during our stay in Colorado. App worked great and we were extremely satisfied at how easy it was to use
Awesome service www straight to the point and everything went smooth. We had a great time no issues at all. Will be using again.
This is how ticket management should work. Easy selection and payment process. The most important events are here.
Efficient buying process. Received my tickets quickly and payment was processed. Purchases like these are why I keep using SeatGeek.
My experience with seat geek has been great thus far and the prices seem like a steal. Thanks SeatGeek
It was an easy transfer. Had no problems with password or login whatsoever. Tickets were a decent price for the seats...
Id liked to save the PDF file and print from a different source other than my iPhone. Will use again!
This is the best ticketing service by far. Better than Ticketmaster or any other secondary market competitor.
Your fees are ridiculous. It was literally the equivalent of buying more than one additional ticket. Shameful.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
